Bug 368118 - Bluetooth headset doesn't output voice after disconnected and reconnected
Summary: Bluetooth headset doesn't output voice after disconnected and reconnected
Status: RESOLVED WORKSFORME
Alias: None
Product: Bluedevil
Classification: Plasma
Component: daemon (show other bugs)
Version: 5.6.4
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: David Rosca
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-01 19:23 UTC by Bora Semiz
Modified: 2022-12-06 05:18 UTC (History)
2 users (show)

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Description Bora Semiz 2016-09-01 19:23:38 UTC
I have a bluetooth headset. It's brand is Bluedio. I can connect the headset to my computer with no issue. However, when I disconnect my device and reconnect it again, it doesn't work as expected. Here is what is happening after reconnection;

I use Kubuntu 16.04,
1) Between the first connection and disconnection of the device, I have to change the volume setting to High Fidelity Playback (A2DP Sink) (System Settings > Multimedia > Audio Volume > Configuration Tab), otherwise voice quality is suck.
2) After disconnecting and reconnecting the headset, my configuration above disappears. After reconnecting the configuration switches to Headset Head Unit (HSP/HFP), which is in the same dropdown menu with the High Fidelity Playback (A2DP Sink). However this voice quality is suck. From the same dropdown menu, if I change to the High Fidelity Playback (A2DP Sink), it doesn't change and it doesn't produce output anymore. I tried rebooting and repairring, first repairing after rebooting, first rebooting after repairing... Non.

The workaround I found to this problem is deleting the associated bluetooth configuration folder with the headset. In my case, it is in the /var/lib/bluetooth. After, I repaired the headset.

Reproducible: Always

Steps to Reproduce:
1. Disconnect the bluetooth headset.
2. Reconnect.

Actual Results:  
I couldn't get voice output from my headset. To be specific, I couldn't get voice output when the volume configuration is High Fidelity Playback (A2DP Sink).

Expected Results:  
It should give me voice output in High Fidelity Playback (A2DP Sink) mode, after any kind of reconnection.

I use Kubuntu 16.04.
Comment 1 David Rosca 2016-09-04 16:27:46 UTC
How do you change the profile? Can you please try using pavucontrol to change the profile to A2DP after reconnecting?
Comment 2 UBUNTU user 2017-05-04 10:08:58 UTC
confirm problem, the bluetooth headset won't output sound and Youtube won't play until remove the device from the configure window and reboot then add again

temp fix: run this script every time when you have the problem https://gist.github.com/pylover/d68be364adac5f946887b85e6ed6e7ae
Comment 3 Arek Marud 2017-07-25 16:57:09 UTC
Confirm.

Looks like the problem is specific to Bluedio headsets. 
I have also Philips bluetooth headset, and it is working fine.
Comment 4 Justin Zobel 2022-11-06 09:25:24 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 5 Bug Janitor Service 2022-11-21 05:12:25 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Bug Janitor Service 2022-12-06 05:18:58 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!