At work I have joined my computer to our Active Directory using winbind. To be able to setup and administrate the machine when there are network problems, I also have a local account on the machine (created at installation). When logged in with the local user I can use Telepathy just fine but when logged in through winbind/kerberos the Telepathy Contact List does not seem to register my Online Accounts. I don't know if the problem exists for all kind of "non-local" accounts though. As there are so many components involved here, it's very hard for me as a user to know what causes the error. I would be glad to help sharing more details about my setup and to provide logs if possible. This problem is not new, but I did not recognize that it was connected to me using a "non-local" account until now. Reproducible: Always Steps to Reproduce: On a system with no previously configured Online Accounts: 1. Register an Online Account e.g. by clicking the Telepathy Plasma Widget and then "Configure". 2. Click the Plasma Widget again and watch its content. 3. Open the IM Contact List. Actual Results: 1. I'm able to register Online Accounts through System Settings or Plasma. I have tried with a local Jabber server and my Google account. 2. The Plasma widget still says "It appears you have no accounts configured". 3. When opening the Contact List I immediately get an error message stating "You have no IM accounts configured. Would you like to do that now?". Clicking "Yes" I can see my previously configured accounts but if I select an entry and click "Configure", nothing happens. Expected Results: 1. Watch the widget change as the account is brought online. 2. My online contacts are listed. 3. My online contacts are listed. I'm now running Kubuntu 16.04 (.01) and have installed the following packages as part of setting up AD authentication: krb5-user, winbind, samba, libnss-winbind, libpam-winbind, libpam-krb5. My /etc/nsswitch.conf looks like this (if it at all matters...): passwd: compat winbind group: compat winbind shadow: compat winbind gshadow: files hosts: files mdns4_minimal [NOTFOUND=return] dns wins networks: files protocols: db files services: db files ethers: db files rpc: db files netgroup: nis
I tried running ktp-contactlist from the command line and copied the output here. When Contact List started it immediately shows the error dialog claiming I have no accounts. I click "Yes" to add accounts, selects my (previously created and still listed) jabber account and finally click "Configure" (after which nothing happens except for the last two lines being added to the log). $ ktp-contactlist QCoreApplication::arguments: Please instantiate the QApplication object first QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave. QCoreApplication::arguments: Please instantiate the QApplication object first QCoreApplication::arguments: Please instantiate the QApplication object first ktp-models: invalid index data requested QModelIndex(-1,-1,0x0,QObject(0x0)) ktp-models: Built with kpeople support, using kpeople model ktp-people: Account manager ready ktp-common-internals: Current presence changed ktp-common-internals: Current presence changed Don't know how to handle layout QVBoxLayout(0x1559970, name = "verticalLayout_4") QObject::connect: No such slot KTp::SettingsKcmDialog::enableButtonApply(bool) QObject::connect: No such signal KTp::SettingsKcmDialog::applyClicked() ktp-logger: loaded factory : TpLoggerPluginFactory(0x11c4090) ktp-logger: loaded logger plugin : TpLoggerPlugin(0x164e5b0) Created Utils instance Checking "ktp-haze-gadugadu-im" "ktp-haze-yahoo" Checking "ktp-sipe-haze-im" "ktp-haze-yahoo" Checking "ktp-kde-talk-im" "ktp-haze-yahoo" Checking "ktp-morse-telegram-im" "ktp-haze-yahoo" Checking "ktp-haze-yahoo-im" "ktp-haze-yahoo" Found a service, not skipping: "ktp-haze-yahoo-im" Checking "ktp-haze-gadugadu-im" "ktp-morse-telegram" Checking "ktp-sipe-haze-im" "ktp-morse-telegram" Checking "ktp-kde-talk-im" "ktp-morse-telegram" Checking "ktp-morse-telegram-im" "ktp-morse-telegram" Found a service, not skipping: "ktp-morse-telegram-im" Checking "ktp-haze-gadugadu-im" "owncloud" Checking "ktp-sipe-haze-im" "owncloud" Checking "ktp-kde-talk-im" "owncloud" Checking "ktp-morse-telegram-im" "owncloud" Checking "ktp-haze-yahoo-im" "owncloud" Checking "ktp-generic-im" "owncloud" Checking "ktp-jabber-im" "owncloud" Checking "google-im" "owncloud" Checking "ktp-haze-sametime-im" "owncloud" Checking "ktp-haze-icq-im" "owncloud" Checking "ktp-sipe-im" "owncloud" Checking "ktp-haze-aim-im" "owncloud" Checking "ktp-haze-gadugadu-im" "ktp-sipe-haze" Checking "ktp-sipe-haze-im" "ktp-sipe-haze" Found a service, not skipping: "ktp-sipe-haze-im" Checking "ktp-haze-gadugadu-im" "ktp-sipe" Checking "ktp-sipe-haze-im" "ktp-sipe" Checking "ktp-kde-talk-im" "ktp-sipe" Checking "ktp-morse-telegram-im" "ktp-sipe" Checking "ktp-haze-yahoo-im" "ktp-sipe" Checking "ktp-generic-im" "ktp-sipe" Checking "ktp-jabber-im" "ktp-sipe" Checking "google-im" "ktp-sipe" Checking "ktp-haze-sametime-im" "ktp-sipe" Checking "ktp-haze-icq-im" "ktp-sipe" Checking "ktp-sipe-im" "ktp-sipe" Found a service, not skipping: "ktp-sipe-im" Checking "ktp-haze-gadugadu-im" "ktp-kde-talk" Checking "ktp-sipe-haze-im" "ktp-kde-talk" Checking "ktp-kde-talk-im" "ktp-kde-talk" Found a service, not skipping: "ktp-kde-talk-im" Checking "ktp-haze-gadugadu-im" "ktp-jabber" Checking "ktp-sipe-haze-im" "ktp-jabber" Checking "ktp-kde-talk-im" "ktp-jabber" Checking "ktp-morse-telegram-im" "ktp-jabber" Checking "ktp-haze-yahoo-im" "ktp-jabber" Checking "ktp-generic-im" "ktp-jabber" Checking "ktp-jabber-im" "ktp-jabber" Found a service, not skipping: "ktp-jabber-im" Checking "ktp-haze-gadugadu-im" "ktp-haze-icq" Checking "ktp-sipe-haze-im" "ktp-haze-icq" Checking "ktp-kde-talk-im" "ktp-haze-icq" Checking "ktp-morse-telegram-im" "ktp-haze-icq" Checking "ktp-haze-yahoo-im" "ktp-haze-icq" Checking "ktp-generic-im" "ktp-haze-icq" Checking "ktp-jabber-im" "ktp-haze-icq" Checking "google-im" "ktp-haze-icq" Checking "ktp-haze-sametime-im" "ktp-haze-icq" Checking "ktp-haze-icq-im" "ktp-haze-icq" Found a service, not skipping: "ktp-haze-icq-im" Checking "ktp-haze-gadugadu-im" "ktp-haze-sametime" Checking "ktp-sipe-haze-im" "ktp-haze-sametime" Checking "ktp-kde-talk-im" "ktp-haze-sametime" Checking "ktp-morse-telegram-im" "ktp-haze-sametime" Checking "ktp-haze-yahoo-im" "ktp-haze-sametime" Checking "ktp-generic-im" "ktp-haze-sametime" Checking "ktp-jabber-im" "ktp-haze-sametime" Checking "google-im" "ktp-haze-sametime" Checking "ktp-haze-sametime-im" "ktp-haze-sametime" Found a service, not skipping: "ktp-haze-sametime-im" Checking "ktp-haze-gadugadu-im" "google" Checking "ktp-sipe-haze-im" "google" Checking "ktp-kde-talk-im" "google" Checking "ktp-morse-telegram-im" "google" Checking "ktp-haze-yahoo-im" "google" Checking "ktp-generic-im" "google" Checking "ktp-jabber-im" "google" Checking "google-im" "google" Found a service, not skipping: "google-im" Checking "ktp-haze-gadugadu-im" "ktp-gadugadu" Found a service, not skipping: "ktp-haze-gadugadu-im" Checking "ktp-haze-gadugadu-im" "ktp-haze-aim" Checking "ktp-sipe-haze-im" "ktp-haze-aim" Checking "ktp-kde-talk-im" "ktp-haze-aim" Checking "ktp-morse-telegram-im" "ktp-haze-aim" Checking "ktp-haze-yahoo-im" "ktp-haze-aim" Checking "ktp-generic-im" "ktp-haze-aim" Checking "ktp-jabber-im" "ktp-haze-aim" Checking "google-im" "ktp-haze-aim" Checking "ktp-haze-sametime-im" "ktp-haze-aim" Checking "ktp-haze-icq-im" "ktp-haze-aim" Checking "ktp-sipe-im" "ktp-haze-aim" Checking "ktp-haze-aim-im" "ktp-haze-aim" Found a service, not skipping: "ktp-haze-aim-im" Adding plugin KAccountsUiProvider(0x11ef6c0) "ktpaccountskcm_plugin_kaccounts.so" Unexpected topLevelWindows found: 2 please report a bug Adding service "IM" Adding plugin OwnCloudWizard(0x15970b0) "owncloud_plugin_kaccounts.so" Unexpected topLevelWindows found: 2 please report a bug Config UI ready 3 Accounts::Account(0x1627db0) Couldn't find account for 3
I can confirm the issue. KDE neon 5.10 KDE Plasma 5.10.5 KDE Frameworks 5.37.0 Qt 5.9.1 Computer joined Active Directory with help of pbis-open Domain account can not use telepathy ktp-contactlist out is the same With local account everything is OK.
I think I can confirm this bug, for a similar setting: A user with a local home directory can create accounts in kde-telepathy alright, but another user with a home directory linked from an NFS mount to /home/$USER can not. The latest output from ktp-contactlist on the terminal is: ... Info: Id: 5 caption: "ktp-jabber" owner: "" userName: "username@server.net" AccountsModel::accountCreated: 5 Config UI ready 5 Accounts::Account(0x7f30b801a1c0) Couldn't find account for 5 The user's password shows up in kwalletmanager however, as ID 5 in accounts/Maps/.
KDE Telepathy Contact List Version 17.08.3 KDE Frameworks 5.37.0 Qt 5.9.2
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version? If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
I can confirm that the problem can still be reproduced in Kubuntu 20.04, although my setup this time is a bit different. There is still no local account on the machine (i.e. no record in /etc/passwd), but I'm using FreeIPA instead of Active Directory as identity provider. Reproduce like this: - Enter system settings and goto Network Accounts ("Nätkonton" in my swedish locale) - Hit "Add new Account" - Select Telegram - At this point I can see something quickly flashing by on the screen but I'm immediately brought back to the display shown when entering the "Network Accounts" section (i.e. a list of my successfully registered online accounts). That is, I'm not even shown a form where I can enter the account details. I'm not sure this version of Telepathy can be considered "recent" though, so I'll try to reproduce the issue in a newer environment when I have the opportunity and then change status of this ticket. Of course others having newer versions at hand are very welcome to run ahead, I'm not sure when I will have a newer version available.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!