Bug 366357 - IMAP account enables server-side subscriptions and doesn't check mail in parent folder
Summary: IMAP account enables server-side subscriptions and doesn't check mail in pare...
Status: RESOLVED WORKSFORME
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 5.1.3
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-08-02 19:03 UTC by James Beck
Modified: 2022-11-20 05:13 UTC (History)
0 users

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Description James Beck 2016-08-02 19:03:58 UTC
I have an email account with a directory structure that has Inbox as the parent, and many folders below that (as children). When server-side subscriptions feature is enabled, the mail in the Inbox parent folder is not displayed.

Reproducible: Always

Steps to Reproduce:
1. Setup an IMAP email account that contains a directory structure as follows. The names of the folders probably aren't important, but the fact that (e.g.) the trash folder is a sub-directory of the Inbox folder, is probably important. Note that email exists in the Inbox, as well as the sub-directories.

* Inbox
    * old-messages
    * trash
    * myspecialmessages
    * archive

2. Enable server-side subscriptions.
3. Allow the account to fetch the email from the server.

Actual Results:  
The trash and old-messages folders contain email. The Inbox parent folder does not display any email in the message list.

Expected Results:  
The email located in the Inbox should be displayed in the message list.

I've had this problem for many years, actually. It doesn't happen with Gmail, but it always happens with my Dreamhost hosted account. It always takes me a couple frustrating days before I remember what the problem is.

This might be another bug, but I also have trouble setting the Trash folder for the account. Even after disabling the server-side subscriptions feature,  it seems to mess up something fundamental to the account. When setting a Trash folder, it never keeps the setting and refuses to allow me to delete email. I have to delete the whole account and start again without server-side subscriptions.
Comment 1 Justin Zobel 2022-10-21 23:59:57 UTC
Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!
Comment 2 Bug Janitor Service 2022-11-05 05:08:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2022-11-20 05:13:10 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!