Bug 366275 - SDDM freezes after long time of use and locked for a while
Summary: SDDM freezes after long time of use and locked for a while
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: Global Theme packages (other bugs)
Version First Reported In: 5.7.2
Platform: Other Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-07-30 14:02 UTC by Chazy Chaz
Modified: 2018-12-02 03:49 UTC (History)
1 user (show)

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Sentry Crash Report:


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Description Chazy Chaz 2016-07-30 14:02:26 UTC
After more than 8 hours of usage, if the desktop gets locked for inactivity and stays for more than half an hour (or less, not sure), sddm freezes and I can't enter the password, I can see the cursor in the input field but it's frozen (not blinking). No matter what I do, I can't unlock it.

I can, however, move the mouse cursor (try to click on the input from each display), and switch to another tty.

I've never been 8 (or more) hours continuously, so there are moments where the desktop gets locked (for more than half an hour) and I can unlock it entering the password.

Reproducible: Always

Steps to Reproduce:
1. Just do whatever you do (work, play, watch videos, etc), but the computer must be running for more than 8 hours (no matter if it gets locked once in a while).
2. After said time passed, wait for half an hour without using it.
3. Move the mouse so the screen(s) turn on and try to enter your password.

Actual Results:  
You cannot enter your password, the inputs are frozen and there are no reboot/shutdown buttons, so you have to reboot switching to another tty.

Expected Results:  
You should be able to enter your password and continue what you were doing.

I'm on Manjaro (Arch Linux) 16.01.1. OpenRC instead of Systemd. Linux 4.7.

System specs:
- Intel Core I5-4670k
- 8 GB of RAM (2x4)
- AMD R9 290 (video-ati)
- 3 monitor setup
Comment 1 Andrew Crouthamel 2018-11-01 13:51:07 UTC
Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!
Comment 2 Bug Janitor Service 2018-11-16 11:43:25 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2018-12-02 03:49:17 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!