Just downloaded and installed Neon 5.7 today - looking good! I finished the install and clicked 'Restart' (from memory) and the 5.7 spinning logo continued on and on. I logged into the installed version, downloaded the updates, and clicked 'Shutdown'. The same action happened again. The logo continued to spin. I waited 5 minutes and manually powered down from an electrical switch. I am somewhat lost here because I cannot tell you if any hard drive activity was happening because I do not have a hard drive activity light. Hope this helps. Reproducible: Always Steps to Reproduce: 1. Open a hard drive session 2. Click 'Shutdown'. 3. Actual Results: 5.7 logo keeps spinning with no other apparent activity Expected Results: After Neon writes whatever to the hard drive then the screen should go blank and the computer powers down I do not see any negative effects to the next KDE power up session I changed the severity because the software does hang. I do not think that this is really applicable here but it fits the description. If you can advise me how to capture this in a log file or where a log file maybe then I would forward you the information.
(In reply to pmb from comment #0) > I logged into the installed version, downloaded the updates, and clicked > 'Shutdown'. The same action happened again. The logo continued to spin. I > waited 5 minutes and manually powered down from an electrical switch. Ok, so, this is fairly important. Did you actually wait >= 5 minutes or did you wait for what you perceived to be 5 minutes? If you actually waited for 5 minutes -> https://freedesktop.org/wiki/Software/systemd/Debugging/#index2h1 -> you'll want to file a bug report with Ubuntu since this isn't a neon issue. If you did not wait for actually 5 minutes -> do it please. - If it does not complete within 5 minutes refer to the debugging instructions above. - If it does, also refer to the debugging instructions above (the ones for eventual shutdown obviously). I am reasonably certain what happens is that an application crashed on exit and is holding up session shutdown though.
Harald Sitter - Thank You for the reply The power down happened quite a few times over several hours and Yes I did wait longer than 5 minutes. Actually I made a cup of tea during the interval. I wanted to make sure that the post hard drive activity was stopped for sure. I followed your link and the techie information is above my pay grade but I will try to muddle through it.
should be handled by settings updates in neon-settings /lib/systemd/system.conf.d/40_kde_neon_destroyer_of_worlds.conf [Manager] DefaultTimeoutStopSec=8s /usr/lib/systemd/logind.conf.d/40_kde_neon_allyourprocessarebelongtous.conf [Login] KillUserProcesses=1 so processes are killed during shutdown