Bug 364699 - Kubuntu: Kwin crash random times and windows menu and buttons disappear
Summary: Kubuntu: Kwin crash random times and windows menu and buttons disappear
Status: RESOLVED WORKSFORME
Alias: None
Product: kwin
Classification: Plasma
Component: general (show other bugs)
Version: 5.5.1
Platform: Ubuntu Linux
: NOR crash
Target Milestone: ---
Assignee: KWin default assignee
URL: http://askubuntu.com/questions/790951...
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2016-06-24 11:49 UTC by Wellington Torrejais da Silva
Modified: 2018-10-27 02:39 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Var Crash Files (3.66 MB, application/x-bzip)
2016-06-28 11:38 UTC, Wellington Torrejais da Silva
Details

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Description Wellington Torrejais da Silva 2016-06-24 11:49:32 UTC
My friend have Kwin problem random times.
The window graphic (bar, title and buttons) disappear.

Kwin replace methods not solve the problem.

Strange Syslog informations to help below.

I need more information about this syslog lines:

    Jun 23 07:06:42 user-linux org.kde.KScreen[1681]: kscreen: Primary output changed from KScreen::Output(Id: 67 , Name: "HDMI1" ) ( "HDMI1" ) to KScreen::Output(Id: 67 , Name: "HDMI1" ) ( "HDMI1" )

and

    Jun 23 07:12:46 user-linux org.kde.KScreen[1681]: message repeated 79 times: [ kscreen: Primary output changed from KScreen::Output(Id: 67 , Name: "HDMI1" ) ( "HDMI1" ) to KScreen::Output(Id: 67 , Name: "HDMI1" ) ( "HDMI1"` )]

and

    Jun 23 07:21:30 user-linux org.kde.kdeconnect[1681]: kdeconnect.core: KdeConnect daemon starting

and

    Jun 23 07:21:30 user-linux org.kde.kdeconnect[1681]: QXcbConnection: XCB error: 3 (BadWindow), sequence: 172, resource id: 46137366, major code: 20 (GetProperty), minor code: 0

and

    Jun 23 07:21:30 user-linux org.kde.kdeconnect[1681]: Invalid Context= "stock" line for icon theme:  "/usr/share/icons/ubuntu-mono-dark/stock/16"

I need help to solve this.

Thanks!

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1. Just use
2.
3.

Actual Results:  
Windows whiteout kwin

Expected Results:  
Not kwin crash
Comment 1 Sebastian Kügler 2016-06-27 09:26:17 UTC
The messages about change of primary screen are meaningless and unrelated. I've already removed them in later releases.

Reassigning bug to kwin.
Comment 2 Martin Flöser 2016-06-27 09:34:11 UTC
Please provide a backtrace of the crash, otherwise we are not able to investigate.
Comment 3 Wellington Torrejais da Silva 2016-06-28 11:28:15 UTC
(In reply to Martin Gräßlin from comment #2)
> Please provide a backtrace of the crash, otherwise we are not able to
> investigate.

What is the better way to get more log or backtrace ?

More log from syslog:
 kernel: [ 2341.035276] mce: [Hardware Error]: Machine check events logged

 dbus[832]: [system] Activating service name='org.kde.powerdevil.backlighthelper' (using servicehelper)

 dbus[832]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
 
 dbus[832]: [system] Activating service name='org.kde.powerdevil.backlighthelper' (using servicehelper)

 dbus[832]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'

 dbus[832]: [system] Activating service name='org.kde.powerdevil.backlighthelper' (using servicehelper)

 dbus[832]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'

 kernel: [ 2828.953908] [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A

Thanks
Comment 4 Wellington Torrejais da Silva 2016-06-28 11:35:02 UTC
Some more info...

apport.log:

ERROR: apport (pid 4440) 

gdbus call error: Error: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
Comment 5 Wellington Torrejais da Silva 2016-06-28 11:38:29 UTC
Created attachment 99738 [details]
Var Crash Files

Additional data
Comment 6 Thomas Lübking 2016-06-28 11:56:14 UTC
The "developer information" tab in the crash dialog.

As a shortcut, run
  qdbus org.kde.KWin /KWin supportInformation | grep -i plugin

if it says something about "aurorae", run "kcmshell5 kwindecorations" and select the breeze deco.
Comment 7 Sourish Basu 2016-07-14 13:53:23 UTC
I have the same problem. From time to time, the window decorations, title bar, borders etc. disappear, and Alt+Tab to cycle through windows, or clicking on a window to bring it to the foreground no longer works. This is on a fresh install of Kubuntu 16.04, with KDE 5.5.5. Strange thing is, it never says that anything crashed, so there is no dialog box to get a crash report from.
Comment 8 Wellington Torrejais da Silva 2016-07-26 02:53:57 UTC
In the next crash I will follow the #comment 6 instructions.
Comment 9 Wellington Torrejais da Silva 2016-08-01 12:29:37 UTC
(In reply to Thomas Lübking from comment #6)
> The "developer information" tab in the crash dialog.
> 
> As a shortcut, run
>   qdbus org.kde.KWin /KWin supportInformation | grep -i plugin
> 
> if it says something about "aurorae", run "kcmshell5 kwindecorations" and
> select the breeze deco.

Hello,
The "kcmshell5 kwindecorations " command not exist because "kwindecorations" not installed.

And now the taskbar always disfigure at start/boot up/logon.
Comment 10 Andrew Crouthamel 2018-09-26 22:25:46 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 11 Andrew Crouthamel 2018-10-27 02:39:31 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!