Bug 364059 - [UGEE] Cursor/Pen Pressure Issue
Summary: [UGEE] Cursor/Pen Pressure Issue
Status: RESOLVED FIXED
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 3.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-06-07 13:52 UTC by Franklyn
Modified: 2017-08-01 07:50 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-26905-0.html (2.59 KB, text/html)
2016-06-07 14:58 UTC, Franklyn
Details
attachment-25363-0.html (2.72 KB, text/html)
2016-06-08 20:03 UTC, Franklyn
Details
attachment-24860-0.html (2.12 KB, text/html)
2017-07-31 19:18 UTC, Franklyn
Details

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Description Franklyn 2016-06-07 13:52:32 UTC
Krita 3.0
Tablet: UC-Logic WP8060(u) 
Driver:Current 
Windows 10

The cursor would not work on the canvas while OpenGL is on. Turning it off solved the problem, but I have no pen pressure/sensitivity. I've updated the driver, restarted the driver, reinstalled the driver, held down Shift key without using the stylus to open Krita (which didn't work). Was working great with Krita 2.9.x.x

How can this be fixed?
Comment 1 Halla Rempt 2016-06-07 14:14:07 UTC
Since we do not have the hardware, we cannot test Krita with it. If your tablet works, it's purely by accident, because the people who coded the driver didn't mess up too much. Have you tried the test builds from this blog:  https://krita.org/item/anatomy-of-a-bug-fix/ ? It might be that those are better.

By the way, _which_ exact krita 2.9 version did you test with and do you have that version still installed and does it still work?
Comment 2 Franklyn 2016-06-07 14:58:49 UTC
Created attachment 99401 [details]
attachment-26905-0.html

All the versions of Krita 2.9.x.x were working fine. But, I don't remember
the exact one.

I will continue to see if I can get the "accident" to happen again. Hate to
purchase a new tablet just for software when it worked before and with
everything else.

Thanks.

On Tue, Jun 7, 2016 at 10:14 AM, Boudewijn Rempt via KDE Bugzilla <
bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=364059
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |boud@valdyas.org
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Since we do not have the hardware, we cannot test Krita with it. If your
> tablet
> works, it's purely by accident, because the people who coded the driver
> didn't
> mess up too much. Have you tried the test builds from this blog:
> https://krita.org/item/anatomy-of-a-bug-fix/ ? It might be that those are
> better.
>
> By the way, _which_ exact krita 2.9 version did you test with and do you
> have
> that version still installed and does it still work?
>
> --
> You are receiving this mail because:
> You reported the bug.
>
Comment 3 Franklyn 2016-06-08 20:03:37 UTC
Created attachment 99415 [details]
attachment-25363-0.html

Managed to get the "accident" back.

With UC-Logic, you have to uninstall any other legacy UC-Logic drivers for
the graphic tablet. The latest drivers don't override the legacy drivers.

Now, the pen pressure is working as before.

Just thought I let you guys know just in case anyone else may have issues
with UC-Logic graphic tablets.

Thanks.

On Tue, Jun 7, 2016 at 10:14 AM, Boudewijn Rempt via KDE Bugzilla <
bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=364059
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |boud@valdyas.org
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Since we do not have the hardware, we cannot test Krita with it. If your
> tablet
> works, it's purely by accident, because the people who coded the driver
> didn't
> mess up too much. Have you tried the test builds from this blog:
> https://krita.org/item/anatomy-of-a-bug-fix/ ? It might be that those are
> better.
>
> By the way, _which_ exact krita 2.9 version did you test with and do you
> have
> that version still installed and does it still work?
>
> --
> You are receiving this mail because:
> You reported the bug.
>
Comment 4 v.harishankar 2017-07-31 14:59:26 UTC
Can you please add the string "UGEE" as a recognized evdev tablet? Because it seems to work in MyPaint and also prior versions of Krita such as 2.9.x series, but pressure stops working in 3.1.4?
Comment 5 Franklyn 2017-07-31 19:18:20 UTC
Created attachment 106994 [details]
attachment-24860-0.html

Umm, I don't know what's going on, but you guys fixed the issue with this.

Its working great. I think the issue was resolved around 2.9 or 3.0.

Thanks for the follow up.

On Mon, Jul 31, 2017 at 10:59 AM, <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=364059
>
> v.harishankar@gmail.com changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>                  CC|                            |v.harishankar@gmail.com
>
> --- Comment #4 from v.harishankar@gmail.com ---
> Can you please add the string "UGEE" as a recognized evdev tablet? Because
> it
> seems to work in MyPaint and also prior versions of Krita such as 2.9.x
> series,
> but pressure stops working in 3.1.4?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 6 Halla Rempt 2017-08-01 07:50:00 UTC
Closing then.