When I hit enter to open a mail message in Krunner I the message doesn't open and I get a dialog box telling me to file a bug report about it. The precise error message is: "Internal Error Please send a full bug report at http://bugs.kde.org Unable to fetch item from backend (collection -1) : Unable to retrieve item from resource: Cannot fetch item in offline mode." Not sure why it says it's in offline mode, I'm connected to the Internet while I'm doing this. Three additional errors appear in the notifier in the system tray: "Examining Finished" "akonadi://?item=10610" "AOL Mail (Samnis)" "AOL mail (Samnis): Cannot fetch item in offline mode." "/var/tmp/kdecache-logomachist/krun/5622_0_" There was a fourth notifier error message that appeared the first few times I reproduced this, but I didn't catch what it was and now I'm only seeing three errors. Reproducible: Always Steps to Reproduce: 1. Press Alt + F2 to get the krunner box. 2. Type something that brings up an email on the dropdown menu. 3. Hit enter to open the email. Actual Results: After the error messages appeared? Nothing. Expected Results: I believe it was supposed to open the email in Kmail. I'm running Linux 3.14.16-gentoo.
Thank you for the report. As it has been a while since this was reported, can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved. I have set the bug status to "needsinfo" pending your response, please change back to "reported" or "resolved" when you respond, thank you.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
I would check up on this except I no longer use the same computer I used 4 years ago. Not even sure it still runs. I don't have the setup required to provide more information about this bug.
I'm going to mark this as resolved as there is no potential way for us to replicate the issue. If the device this affected is restored in the future and this bug is able to be reproduced please reopen the report, thank you.