The Kleopatra main window does not display any certificates. Importing indicates that the certificates are installed. The 'Imported Certificate' tabs are also blank but if I hover the cursor over the tab, the name of the invisible certificate appears in the pop-up; confirming that the certificate exists, it's just not being displayed. Nothing can be selected in the certificate window and all certificate operations are greyed out in the menus. Reproducible: Always Steps to Reproduce: 1.Open Kleopatra on Win 10 Pro x64 2. 3. Actual Results: Blank certificate tab windows Expected Results: Installed certificates displayed in certificate tabs I can use GPA for the same file handling functions that I would normally use Kleopatra for on this machine, so Kleopatra is basically unuseable, now. Windows Explorer contect menu decrypt & verify function is also unresponsive.
Pressing the 'Redisplay' button starts an operation that lasts a long time, without changing anything on the certificates display.
are you using X509 Certificates or OpenPGP? By default Kleopatra did a CRL (Certificate revocation list) check for all X509 Certificates and would not show them until this was completed. CRL checks could take an arbitrary amount of time on stalled connections. Which sounds a bit like your problem (No Certificates shown and a long running keylisting). This problem was fixed in gpg4win-2.2.5 though. Are you using the most recent version of gpg4win? ( 2.3.1)
Hi Andre, thanks for getting back to me. I am using both certificate types on version 2.3.1 but your questions prompted me to check some things I had taken for granted. Sure enough, the root certificate had not updated successfully as I thought it had when I responded to the new certificate issue. I've updated this now and everything else has fallen into place, with Kleopatra functioning as normal. Thanks, Peter