Bug 361344 - RKWard crashes on startup
Summary: RKWard crashes on startup
Status: RESOLVED WORKSFORME
Alias: None
Product: rkward
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: unspecified Microsoft Windows
: NOR critical
Target Milestone: ---
Assignee: RKWard Team
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2016-04-03 13:38 UTC by David K Stevens
Modified: 2018-10-28 03:20 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Screen shot of rkward windows after crash (172.03 KB, image/jpeg)
2016-04-03 13:38 UTC, David K Stevens
Details

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Description David K Stevens 2016-04-03 13:38:21 UTC
Created attachment 98216 [details]
Screen shot of rkward windows after crash

I recently installed rkward 0.6.5 on my Windows 7 computer. First I did a full installation not realizing a new copy of R would be installed. No matter, the first and all tries to start rkward resulted in an error report. The rkward gui opened but I couldn't do anything like open an existing workspace or load a data file. I then did a component installation using my existing newer R 3.2.4 and installed the latest KDE in the process. Same problem.  I then tried sending a bug report from inside rkward and that failed too (I didn't have time to pursue the bug report problem...) I've attached a screen shot of the whole thing.
Comment 1 Thomas Friedrichsmeier 2016-04-03 18:37:02 UTC
Hi!

Thanks for taking the time to report this. I can confirm the "sending bug report does not work" issue, but other than that, RKWard 0.6.5 works just fine for me on Windows 7. Some questions:

1) I see in the mail archive, that you had some (different) trouble with getting RKWard 0.6.3 to work, before. Did you resolve that? Did you run any version of RKWard run on this system, successfully?

2) Possibly this is a problem of bits from several installations interfering with each other. Please try starting RKWard from the rkward.exe _inside KDE\bin_ to make sure this is not a problem of a mis-directed .lnk.

3) Do you see _any_ other symptoms? At least a message "the R backend has shut down unexpectedly," or something?

4) Could you please click on the "Developer Information" tab in the crash dialog, and copy-and-paste the information given there into a comment to this ticket?

Thanks!
Thomas
Comment 2 David K Stevens 2016-04-04 18:23:38 UTC
Thomas - thanks for the reply. Some answers: no, rkward has never worked 
on this machine. I've not seen any other symptoms that I know. I'll 
follow the advice here and get back with you.

David

David K Stevens, P.E., Ph.D.
Professor and Head, Environmental Engineering
Civil and Environmental Engineering
Utah Water Research Laboratory
8200 Old Main Hill
Logan, UT  84322-8200
435 797 3229 - voice
435 797 1363 - fax
david.stevens@usu.edu


On 4/3/2016 12:37 PM, Thomas Friedrichsmeier via KDE Bugzilla wrote:
> https://bugs.kde.org/show_bug.cgi?id=361344
>
> Thomas Friedrichsmeier <thomas.friedrichsmeier@ruhr-uni-bochum.de> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>                   CC|                            |thomas.friedrichsmeier@ruhr
>                     |                            |-uni-bochum.de
>
> --- Comment #1 from Thomas Friedrichsmeier <thomas.friedrichsmeier@ruhr-uni-bochum.de> ---
> Hi!
>
> Thanks for taking the time to report this. I can confirm the "sending bug
> report does not work" issue, but other than that, RKWard 0.6.5 works just fine
> for me on Windows 7. Some questions:
>
> 1) I see in the mail archive, that you had some (different) trouble with
> getting RKWard 0.6.3 to work, before. Did you resolve that? Did you run any
> version of RKWard run on this system, successfully?
>
> 2) Possibly this is a problem of bits from several installations interfering
> with each other. Please try starting RKWard from the rkward.exe _inside
> KDE\bin_ to make sure this is not a problem of a mis-directed .lnk.
>
> 3) Do you see _any_ other symptoms? At least a message "the R backend has shut
> down unexpectedly," or something?
>
> 4) Could you please click on the "Developer Information" tab in the crash
> dialog, and copy-and-paste the information given there into a comment to this
> ticket?
>
> Thanks!
> Thomas
>
Comment 3 Thomas Friedrichsmeier 2017-06-04 12:06:37 UTC
Hi!

Sorry for the long delay, but this is a reminder that we're still waiting for your response, and will not be able to resolve this issue without it. If there is no response, I will close this ticket in a few weeks.

Meanwhile, you may be interested in trying the not-yet-released version of RKWard at https://files.kde.org/rkward/testing/bundles/Windows/rkward-x64-latest-mingw-w64.exe . While this still needs more testing, it definitely features a much less error-prone setup procedure.
Comment 4 Andrew Crouthamel 2018-09-28 02:24:34 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Andrew Crouthamel 2018-10-28 03:20:42 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!