After checking for updates and then pressing "Install updates" button, the authentication dialog appears momentarily then disappears. I then get an error message stating the operation could not be done due to an authentication error. I haven't logged in to and updated Ubuntu in several months. I did today and proceeded to install the updates that were available. The authentication process worked then but then had an error during the installation. I believe I have some non-existant sources. I rebooted, as this has solved this issue before, and tried the process again. A few more updates were found of which I tried to install and I am now continually getting the Authentication Error. Reproducible: Always
Dear William Thanks for taking the time to report your bug. It sounds initially as though this issue might be very specific to your system. Could I ask you to try performing an update, and upgrade manually from the command line ( terminal ) apt-get update apt-get install ( --fix-missing ) <- you can add this option if you get troubles apt-get upgrade This should clear up any missing packages, and tidy the rest up. Perhaps then try again with Muon, and if you are still having issues, can you report back with details ? Also if you can provide details as to which version of Ubuntu you are running, and the versioin of Muon you have installed that would be excellent Thanks Rick
Created attachment 99496 [details] Authentication error I think I'm having the same error. Although muon reports its version as 6.6, which is not even available in the dropdown menu.
Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version? If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!