Bug 360428 - Black screen problem.
Summary: Black screen problem.
Status: RESOLVED UPSTREAM
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: unspecified
Platform: unspecified Other
: NOR minor
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-03-12 04:26 UTC by Elliot
Modified: 2016-03-12 08:34 UTC (History)
1 user (show)

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Description Elliot 2016-03-12 04:26:47 UTC
I have no idea how to fix the black screen that occurs when i make a new layer. It happens all the time and I myself got NO IDEA how to fix it. ive been looking around and people have been talking about editing codes, and terminals were involved. the thing is.. i have no idea how to use that. 

Reproducible: Always

Steps to Reproduce:
1.open program (64 bit)
2.Make a new canvas
3.annnd black screen

Actual Results:  
i cant see what im drawing, the program shows the line si draw on the layer preview, but its all covered up by that black screen.

Expected Results:  
...let me draw? i guess?

Im so sorry if im being a teeny little bother, but i have never reported a bug in my life. so i dont really know much about it.... sorry.
Comment 1 Halla Rempt 2016-03-12 08:34:50 UTC
That sounds like you have Windows and an Intel graphics chip. Some versions of Intel drivers are broken and cause a black screen. You have to go to settings/configure krita/display and disable opengl. See: https://docs.krita.org/KritaFAQ#Krita_start_with_a_black_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_screen_on_my_Windows_system_with_an_Intel_GPU

We hope to bring out a new 3.0 pre-alpha developer build this weekend which has a fix that mitigates the problem with some intel cards/drivers.