Bug 359722 - Page size "Custom" is set to zero and can not be adjusted
Summary: Page size "Custom" is set to zero and can not be adjusted
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-02-23 20:42 UTC by CaCO3
Modified: 2020-12-26 04:34 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
custom paper size set to 0 mm x 0 mm (23.89 KB, image/png)
2016-02-23 20:43 UTC, CaCO3
Details

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Description CaCO3 2016-02-23 20:42:31 UTC
My Printer driver (HP LaserJet 200 colorMFP M276nw) does not list an envelope C6 as a paper format.
So I should be able to use the "custom" format and adjust the paper size myself.
How ever the paper size is set to 0 mm x 0 mm (See attachment).
0 mm x 0 mm is a useless format. So please either remove it or make it adjustable.

Reproducible: Always
Comment 1 CaCO3 2016-02-23 20:43:42 UTC
Created attachment 97381 [details]
custom paper size set to 0 mm x 0 mm
Comment 2 Daniel Nicoletti 2016-02-24 12:04:02 UTC
This is either invalid (as it's the printer driver responsible for pages sizes) or an okular bug as the Window has Okular in it's title.
Comment 3 Albert Astals Cid 2016-02-25 00:01:33 UTC
Sadly this is controlled by the Qt printing dialog, there's nothing we can do there.

I'll leave it open in case in the future someone has time to go an improve Qt and make this fixable
Comment 4 CaCO3 2016-02-26 18:28:27 UTC
It is not an issue of Okular, so please change the selection to the appropriate product (not sure which one fits best). The issue is also shown with other KDE applications. Also note that the behaviour is different in the programs which use the localized (german) version of the printing dialogue: One can select the "custom" entry, but it gets reverted again to the previous selection.

If it is a Qt bug, I could add a bug report on https://bugreports.qt.io but again I could not find a matching selection.
Comment 5 Albert Astals Cid 2016-02-28 11:01:05 UTC
There is no appropiate product. You can file a bug against Qt but Qt4 is unsupported so that won't make a difference.
Comment 6 Justin Zobel 2020-11-26 08:48:55 UTC
I've just tested this and am able to set custom sizes and the preview adjusts accordingly.

Can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved. I've set the bug status to "needsinfo" pending your response, please change back to "reported" or "resolved" when you respond, thanks.
Comment 7 Bug Janitor Service 2020-12-11 04:33:59 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Bug Janitor Service 2020-12-26 04:34:25 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!