Bug 356714 - Screen problem with dual monitors after suspend
Summary: Screen problem with dual monitors after suspend
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: generic-multiscreen (show other bugs)
Version: 5.5.0
Platform: openSUSE Linux
: NOR normal
Target Milestone: 1.0
Assignee: Aleix Pol
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-12-15 05:50 UTC by Bruce
Modified: 2019-11-03 04:33 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
What logging out looks like after I ctrl-alt-backspace. The pink section moves up and down as the mouse moves. (201.47 KB, image/jpeg)
2015-12-15 05:58 UTC, Bruce
Details

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Description Bruce 2015-12-15 05:50:04 UTC
I have KDE running on OpenSUSE Leap 42.1. I am using Plasma (which is gorgeous).

The problem I am having is when the screensaver times out. When I press a key, the screen comes on again. However, the mouse cursor has disappeared. The bottom half of the screen is now blank. When I move my mouse, the split on the screen moves up and down. Below the split, the screen is blank. Above it, the screen looks normal.

The computer is new
The computer has dual monitors (both are affected the same way)
I can forward you some images:
1. My usual desktop 
2. After the screensaver turns on and I press a key. The cyan section moves up and down with mouse movement
3. What logging out looks like after I ctrl-alt-backspace. The pink section moves up and down as the mouse moves.

Reproducible: Always

Steps to Reproduce:
1. Allow the screensaver to timeout
2. Try using the mouse
3.

Actual Results:  
At this point, the computer needs to be re-started. If I am using a text-based program like VIM, I can continue working on the part of the screen I can see. Any other program that uses a mouse no longer responds. By using ctrl-alt-backspace, I can log out. However, I cannot re-boot without a mouse. The only thing I can do is turn the computer off.

At this point, the computer needs to be re-started. If I am using a text-based program like VIM, I can continue working on the part of the screen I can see. Any other program that uses a mouse no longer responds. By using ctrl-alt-backspace, I can log out. However, I cannot re-boot without a mouse. The only thing I can do is turn the computer off.

Expected Results:  
The screen should resume its former appearance and I should be able to continue working.

I can forward you some images:
1. My usual desktop 
2. After the screensaver turns on and I press a key. The cyan section moves up and down with mouse movement
3. What logging out looks like after I ctrl-alt-backspace. The pink section moves up and down as the mouse moves.
Just tell me where to send them.
Comment 1 Bruce 2015-12-15 05:58:31 UTC
Created attachment 96074 [details]
What logging out looks like after I ctrl-alt-backspace. The pink section moves up and down as the mouse moves.
Comment 2 Germano Massullo 2019-10-04 20:30:43 UTC
Is this bug still happening on newer Plasma versions?
Comment 3 Bug Janitor Service 2019-10-19 04:33:09 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2019-11-03 04:33:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!