Bug 356163 - Dolphin crashes when right-clicking a file
Summary: Dolphin crashes when right-clicking a file
Status: RESOLVED DUPLICATE of bug 351485
Alias: None
Product: dolphin
Classification: Applications
Component: general (show other bugs)
Version: 15.08.2
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Dolphin Bug Assignee
Depends on:
Reported: 2015-12-01 15:51 UTC by Nick Elliott
Modified: 2016-12-24 15:53 UTC (History)
7 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description Nick Elliott 2015-12-01 15:51:24 UTC
I am seeing frequent (but not consistent) crashes when I right-click a file to perform file operations in Dolphin.

I work in split-view mode.

This behaviour started since upgrading to 15:10.

Reproducible: Sometimes

Steps to Reproduce:
1. Right-click a file in Dolphin

Actual Results:  
The Dolphin windows closes - sometimes there will be a delay before the window disappears.
Sometimes it crashes before the file operations menu appears, other times not.
Comment 1 Frank Reininghaus 2015-12-01 19:42:27 UTC
Thanks for the bug report. In order to analyze the problem, we need a backtrace of the crash. If you did not see a crash reporter window after the crash, you could try to get one with gdb or Valgrind. See https://community.kde.org/Dolphin/FAQ/Crashes for details. Thanks for your help!
Comment 2 Nick Elliott 2015-12-02 13:36:47 UTC
Hi Frank. I don't usually see a crash reporter window though I did get one earlier today.

I have tried repeatedly for the past 45 minutes to get Dolphin to crash using "valgrind dolphin 2> log.txt" but it won't!

However as soon as I ran  Dolphin normally from the menu, not using valgrind, it crashed. I don't know if this is any help at all but Dolphin seems reliable when running slowly (in valgrind).

The next time I see the crash reporter I'll submit the report and post a comment here with the date & time
Comment 3 Max 2015-12-20 11:08:09 UTC
I get this a lot also, with Kubuntu 15.10

Seems to always happen with right-clicking on a .png file saved in the Home directory, and trying "Open With..."  (I have Pinta installed, and like to open with Pinta for editing)

If I move the png file to the Home/Pictures folder, then the same issue no longer occurs.

So- could be a settings issue around file types (to do with auto-preview perhaps) in certain folders?
Comment 4 Nick Elliott 2016-01-11 09:32:14 UTC

I finally have a crash which generated an automatic bug report, it happened at 8:53 (GMT/UTC) this morning. Hopefully you will be able to find the bug report submitted from my system.
Comment 5 John Choate 2016-01-14 01:29:38 UTC
This may be related. I was getting crashes when scrolling on a context menu in both dolphin and plasmashell until I turned off the file to activity linking service in dolphin...

Configure Dolphin > Services > Uncheck the service named 'File to activity linking plugin'.

Plasmashell and dolphin have not crashed when hovering mouse in the context menu since I did that.
Comment 6 Nick Elliott 2016-02-05 12:40:59 UTC
Further information which may be of use - the right-click crashes are worse with external drives, for example I'm using a USB drive at the moment (Western Digital Passport formatted NTFS) and 8 times out of 10 it will crash when I right-click a directory.

KDE does not generate a crash report for any of these crashes.

Also if I run Dolphin using Valgrind the crashes stop 100%, it's almost as if Valgrind fixes the problem by slowing everything down.
Comment 7 opensuse.lietuviu.kalba 2016-02-05 17:45:06 UTC
I suggest, that your bug is dublicate of https://bugs.kde.org/show_bug.cgi?id=351485
Comment 8 Tim Nelson 2016-10-08 04:09:45 UTC
I got the error on my Dad's system (Fedora 23, KF 5.26), and resolved it by disabling the service called "Send via KDE Connect".
Comment 9 Tim Nelson 2016-10-08 04:11:15 UTC
Oh, and it shouldn't be a duplicate of the bug mentioned, because that bug occurs in version 5.19 and earlier, and mine is not that version.
Comment 10 brserek 2016-10-09 17:04:56 UTC
I had the same bug on Fedora 23. Dolphin 15.12.3 crashing when right-clicking on files, never on folders or links. Disabling Send via KDE Connect service solved the problem.
Comment 11 Elvis Angelaccio 2016-12-24 15:53:45 UTC
@Tim: if you have a crash different than https://bugs.kde.org/show_bug.cgi?id=351485 please open another report and add the backtrace (see https://community.kde.org/Dolphin/FAQ/Crashes)

*** This bug has been marked as a duplicate of bug 351485 ***