Bug 352577 - [tablet in mouse mode] Cursor jumps around canvas when I try to move to right side or bottom of screen
Summary: [tablet in mouse mode] Cursor jumps around canvas when I try to move to right...
Status: RESOLVED INTENTIONAL
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 2.9.7
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-09-11 17:45 UTC by Mikaylee
Modified: 2016-06-16 11:43 UTC (History)
6 users (show)

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Latest Commit:
Version Fixed In:


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Description Mikaylee 2015-09-11 17:45:32 UTC
Since I've downloaded Krita, when I attempt to drag my cursor, the cursor jumps from about halfway across the screen to the dock on the side (about 1" from the edge of my screen), and the same happens when I am halfway from the bottom edge of my screen. The cursor jumps to about 1" from the bottom edge of my screen. However, this only happens if I am using my Wacom Intuos 4 tablet, not when I attempt to use my laptop touchpad. 

Reproducible: Always

Steps to Reproduce:
1. Using the tablet pen and initial Krita settings, attempt to drag cursor to opposite end or bottom of canvas smoothly.
2. Cursor should jump to about 1" from the edge of the screen


Actual Results:  
The cursor jumped from the intended area to about 1" from the edge of my screen.

Expected Results:  
The cursor should have moved smoothly from one end of the canvas to the edge of the screen without interruption.

My computer was upgraded to Windows 10 as soon as I received it, so configuration errors with Windows 10 and Krita could be a possibility. Another possibility is that the size of my tablet sensory area is not correlating correctly with the program's canvas size.
Comment 1 Halla Rempt 2015-09-12 08:23:10 UTC
Hi,

Thanks for your report. I'm sorry, but I cannot reproduce the issue. We've had more reports from people experiencing weird tablet issues after upgrading to Windows 10, but unfortunately, my test machines don't seem to get the update...
Comment 2 whitedovetree 2016-02-03 02:58:55 UTC
Hi, I have Windows 10 and Krita and I am having the same issue. My Monoprice tablet's cursor jumps from the middle of the canvas straight to the scroll bar. This is incredibly inconvenient. I can see if it's possible to provide video of the effect, but this issue is making it impossible to draw with any confidence.
Comment 3 mara.catherine 2016-02-11 21:47:10 UTC
I am also having this issue.
Reproducible: Always 

Steps to Reproduce: 1. Using the tablet pen and initial Krita settings, attempt to drag cursor to opposite end or bottom of canvas smoothly. 

Actual Results: It doesn't happen when actually drawing; only when moving the brush from one area of the canvas outward toward one of the edges. The brush will jump from some area on the canvas straight over to the toolbars on the edges, hopping over large spaces of the canvas. 

Expected Results: The cursor should have moved smoothly from one end of the canvas to the other edge of the canvas without interruption.

It only happens when the mapping is in "Mouse" mode. I have tried version 2.9.10, 2.9.11, and 2.9.6 - referencing this similar bug here: https://bugs.kde.org/show_bug.cgi?id=352733 -  and the issue occurs in all three.
Comment 4 wolthera 2016-02-11 23:30:59 UTC
Mouse mode would explain what is going on: Krita doesn't support mouse mode, and doing so would mean a whole rewrite.
Comment 5 kelseym2731 2016-04-21 23:07:55 UTC
I also get this bug as well described on Windows 8 with Krita version 2.9.11
Comment 6 kelseym2731 2016-04-21 23:29:59 UTC
(In reply to kelseym2731 from comment #5)
> I also get this bug as well described on Windows 8 with Krita version 2.9.11

Details: This doesn't happen when I use the move and other non-brush tools.
Comment 7 kelseym2731 2016-04-21 23:30:21 UTC
(In reply to kelseym2731 from comment #5)
> I also get this bug as well described on Windows 8 with Krita version 2.9.11

Details: This doesn't happen when I use the move and other non-brush tools.
Comment 8 Dmitry Kazakov 2016-05-03 12:46:29 UTC
Hi, Mikaylee and kelseym2731!

Could you please tell if you use mouse mode in you tablet configuration?
Comment 9 wolthera 2016-05-03 18:44:28 UTC
setting this to waiting for info.
Comment 10 Halla Rempt 2016-06-16 11:43:05 UTC
I am going to assume that our guess is correct. Mouse mode (or relative mode) is not supported by Krita.