Bug 351670 - Error opening arabic named PDFs
Summary: Error opening arabic named PDFs
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL: http://postimg.org/image/enyc5ufnz/
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2015-08-23 23:52 UTC by sadmann
Modified: 2018-10-28 03:17 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description sadmann 2015-08-23 23:52:32 UTC
Okular can't open PDFs with arabic names. see the (attached picture)

Reproducible: Always
Comment 1 Albert Astals Cid 2015-08-24 08:46:25 UTC
which okular version are you using?
Comment 2 sadmann 2015-08-24 17:58:58 UTC
Okular v 0.22.2
Comment 3 Albert Astals Cid 2015-08-24 21:23:07 UTC
Can you write some arabic so i can use it to rename one of my files?

How do you open the file? from konsole? from dolphin? from okular itself? from somewhere else?
Comment 4 sadmann 2015-08-25 01:45:06 UTC
ok here is an example:
هذا مثال
Comment 5 sadmann 2015-08-25 01:45:40 UTC
I open the file by double-click in dolphin
Comment 6 Albert Astals Cid 2015-08-25 21:16:57 UTC
Does it work if you open it from okular->file open?
Comment 7 sadmann 2015-08-25 21:33:44 UTC
If I open it from okular it works fine
Comment 8 Albert Astals Cid 2015-08-25 22:03:06 UTC
Which kdelibs version do you have installed? Smells like a duplicate of 343380
Comment 9 sadmann 2015-08-25 23:16:11 UTC
kdelibs 4.14.10-1
kdelibs4support 5.13.0-1
Comment 10 sadmann 2015-08-26 00:27:29 UTC
I think it's an error related to dolphin, I can't open any file (music, image...) named in arabic or with accented letters like é or à...
Comment 11 Albert Astals Cid 2015-08-26 18:23:20 UTC
Which dolphin version are you using?
Comment 12 sadmann 2015-08-26 20:07:53 UTC
dolphin v15.04.0 with kde plasma 5.3.2 Manjaro KDE-Next 2015.08  Kernel  4.1.6-1-Manjaro
Comment 13 Albert Astals Cid 2015-08-26 21:54:38 UTC
I just installed Manjaro KDE-Next 2015.08 in a virtual box machine, downloaded a random pdf from the itnernet, renamed to the arabic name you say and was able to open it just fine from dolphin.

Sorry but unless i can reproduce it there's no way we can fix it.
Comment 14 Fahad Al-Saidi 2015-09-28 07:35:27 UTC
I think the problem is in your local settings. try to add your country locale, see this link for more information:
https://wiki.archlinux.org/index.php/Locale
Comment 15 Michael Weghorn 2017-07-20 14:35:40 UTC
Bug 358289 might describe the same issue.
Comment 16 Michael Weghorn 2017-07-22 10:15:45 UTC
(In reply to Michael Weghorn from comment #15)
> Bug 358289 might describe the same issue.

That one has been closed as "Resolved" now.

Is the problem that Okular can't open PDFs with Arabic names still present or is that problem gone now as well?

In case the problem is still present:
What distribution and what version are you using now (still Manjaro KDE-Next 2015.08?)?
What is the output of the command 'locale'?
Comment 17 Afief Halumi 2017-07-22 12:22:40 UTC
Using Kubuntu 17.04 Okular 1.0.3 there is no problem opening files with Arabic names for me.
Tested both by renaming an existing PDF to arabic and generating one through LibreOffice.
Screenshot: https://imgur.com/a/Vmjwj

$ locale
LANG=en_US.UTF-8
LANGUAGE=
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC=he_IL.UTF-8
LC_TIME=he_IL.UTF-8
LC_COLLATE="en_US.UTF-8"
LC_MONETARY=he_IL.UTF-8
LC_MESSAGES="en_US.UTF-8"
LC_PAPER=he_IL.UTF-8
LC_NAME=he_IL.UTF-8
LC_ADDRESS=he_IL.UTF-8
LC_TELEPHONE=he_IL.UTF-8
LC_MEASUREMENT=he_IL.UTF-8
LC_IDENTIFICATION=he_IL.UTF-8
LC_ALL=
Comment 18 Albert Astals Cid 2017-07-24 09:41:06 UTC
Please confirm if this still fails with an newer version of okular/dolphin combination
Comment 19 Andrew Crouthamel 2018-09-28 02:30:38 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 20 Andrew Crouthamel 2018-10-28 03:17:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!