Bug 346182 - KDE telepathy fails to connect to Slack XMPP gateway
Summary: KDE telepathy fails to connect to Slack XMPP gateway
Status: RESOLVED UPSTREAM
Alias: None
Product: telepathy
Classification: Frameworks and Libraries
Component: general (show other bugs)
Version: 0.8.1
Platform: Debian stable Linux
: NOR normal
Target Milestone: Future
Assignee: Telepathy Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-14 18:37 UTC by Shmerl
Modified: 2015-07-02 22:30 UTC (History)
4 users (show)

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Description Shmerl 2015-04-14 18:37:08 UTC 
When trying to connect to Slack service XMPP gateway, KDE Telepathy just sits indefinitely with "connecting" message in the UI.

This was also reported here with some logs: https://forum.kde.org/viewtopic.php?f=230&t=123909

Reproducible: Always
Comment 1 Martin Klapetek 2015-04-16 10:04:42 UTC 
Thanks for the report

As can be seen from the log in the forums:

WOCKY_CONNECTOR_ERROR_SESSION_FAILED (#14): Session iq response invalid

...I'm not sure exactly what that means, but it is very likely a Telepathy/gabble bug. Is it possible to try connecting with Empathy? Make sure you create new account in Empathy, don't use the one you already have in Telepathy.
Comment 2 Ian 2015-04-23 19:32:46 UTC 
I'm able to reproduce this issue. Let me know if you need any information from me.
Comment 3 Martin Klapetek 2015-05-11 07:54:50 UTC 
As comment #1 says, can you try with Empathy (create new account)?
Comment 4 Ian 2015-05-11 17:23:27 UTC 
Does not appear to work in Empathy; hangs at "Connecting". I can post a log if it'd help, but I'm not sure where to find it.
Comment 5 Martin Klapetek 2015-05-12 13:57:44 UTC 
Cool, so that means it's most likely a Telepathy problem, not necessarily in KDE Telepathy. Unfortunately there's not much I can do other than forward you to bugs.freedesktop.org to file a new bug in there, product Telepathy and component gabble, it will be helpful to include the gabble log from ktp-debugger.

Feel free to post the reported bug link back here for tracking.
Comment 6 Charles Samuels 2015-07-02 22:30:16 UTC 
https://bugs.freedesktop.org/show_bug.cgi?id=90992