Bug 346041 - unable to phone call with sip account
Summary: unable to phone call with sip account
Status: RESOLVED FIXED
Alias: None
Product: telepathy
Classification: Frameworks and Libraries
Component: general (show other bugs)
Version: 0.9.0
Platform: openSUSE Linux
: NOR normal
Target Milestone: Future
Assignee: Telepathy Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-10 08:19 UTC by Philippe ROUBACH
Modified: 2019-02-16 16:09 UTC (History)
2 users (show)

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Description Philippe ROUBACH 2015-04-10 08:19:44 UTC 
opensuse 131. x86_64
kde app 4.14.6 , kde frame 14.12.3
ktp 0.9.0

i create a sip account
i select "online" then success ktp is connected to my sip provider freephonie.net
presence icon is green .
then i click on a phone number in kaddressbook
then
ktp call window opens
then
i click on "audio call"
then
nothing happens

i use with success a sip app CSIPSIMPLE with same account with my android smartphone

where to view any log about this pb ?

Reproducible: Always
Comment 1 Philippe ROUBACH 2015-04-10 09:34:06 UTC 
also telepathy does not receive any incoming call
Comment 2 Philippe ROUBACH 2015-04-12 09:54:19 UTC 
not any pb with Twinkle  :
- registered : ok
- outgoing call ok
Comment 3 Martin Klapetek 2015-04-13 13:56:22 UTC 
To get logs, try either running "ktp-call-ui --persist --debug" before starting the call or launch ktp-debugger and you should see sofia/rakia tab at the top, that should have some info.
Comment 4 Philippe ROUBACH 2015-04-14 09:13:52 UTC 
here is a subset of sofiasip log when activating the account of my sip provider :
*****************************************************************
...
14/04/2015 11:03:05.894889 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:06.700572 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:10.400891 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:11.565414 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:11.780817 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:11.860685 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:12.374372 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:13.670815 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:14.920918 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:15.724581 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:19.69434 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:19.553879 - [rakia/sofia] outbound(0x13167f0): FAILED to validate <sip:0951783348@82.233.69.3:53615;transport=udp>
14/04/2015 11:03:19.553980 - [rakia/sofia] outbound(0x13167f0): FAILED with 501 Not Implemented Yet
14/04/2015 11:03:19.554047 - [rakia/events] rakia_base_connection_sofia_callback: event nua_i_outbound: 501 Not Implemented Yet
14/04/2015 11:03:19.554086 - [rakia/events] rakia_base_connection_sofia_callback: connection 0x130b1c0, refcount 1
14/04/2015 11:03:19.554126 - [rakia/events] rakia_base_connection_sofia_callback: dispatching to target 0x130b1c0 (handle 0x13167f0)
14/04/2015 11:03:19.554168 - [rakia/events] rakia_base_connection_sofia_callback: event nua_i_outbound for target 0x130b1c0 was not consumed
14/04/2015 11:03:19.554208 - [rakia/events] rakia_base_connection_sofia_callback: exit
14/04/2015 11:03:20.575788 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:22.911102 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:23.795129 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:24.635052 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:26.294887 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:27.951303 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:33.991211 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:34.65372 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:35.415044 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:03:36.56094 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
...
**************************************************************************

here is the sofiasip log when makin a call :
********************************************************************
....
14/04/2015 11:08:48.229821 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:08:50.480472 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:08:51.816124 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:08:52.994343 - [rakia/connection] new_call_channel: channel object path /org/freedesktop/Telepathy/Connection/sofiasip/sip/_30951783348_40freephonie_2enet/CallChannel0
14/04/2015 11:08:52.994910 - [rakia/media] rakia_sip_session_add_media_internal [created          ]: enter
14/04/2015 11:08:52.995021 - [rakia/call] media_added_cb: Adding media
14/04/2015 11:08:52.996637 - [rakia/media] rakia_call_stream_update_direction: direction: none requested: bidi remote: none hold: 0
14/04/2015 11:08:53.3344 - [rakia/media] rakia_sip_session_add_media_internal [created          ]: exit
14/04/2015 11:08:53.87794 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:08:53.93502 - [rakia/connection] conn_get_alias: handle 2 got alias 0142292746@freephonie.net
14/04/2015 11:08:53.389974 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:08:53.462598 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:08:53.463210 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:08:53.463279 - [rakia/connection] conn_get_alias: handle 2 got alias 0142292746@freephonie.net
14/04/2015 11:08:54.478373 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:08:56.972031 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:08:58.766391 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:04.766882 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:04.971165 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:05.160280 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:05.750166 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:06.606326 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:08.460625 - [rakia/media] rakia_sip_session_terminate: enter
14/04/2015 11:09:08.460752 - [rakia/media] rakia_sip_session_change_state [created          ]: changing state to ended
14/04/2015 11:09:08.460810 - [rakia/media] rakia_sip_session_change_state [ended            ]: destroying the NUA handle 0x1331c20
14/04/2015 11:09:08.460891 - [rakia/call] rakia_call_channel_close: Closed: /org/freedesktop/Telepathy/Connection/sofiasip/sip/_30951783348_40freephonie_2enet/CallChannel0
14/04/2015 11:09:08.460962 - [rakia/media] rakia_sip_session_media_changed [ended            ]: media changed
14/04/2015 11:09:10.196046 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:11.460648 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:09:11.566389 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
...
********************************************************************************

a second try
*****************************************************************************
....
14/04/2015 11:11:25.912580 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:27.798360 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:33.787800 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:33.928474 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:35.91567 - [rakia/connection] new_call_channel: channel object path /org/freedesktop/Telepathy/Connection/sofiasip/sip/_30951783348_40freephonie_2enet/CallChannel1
14/04/2015 11:11:35.91773 - [rakia/media] rakia_sip_session_add_media_internal [created          ]: enter
14/04/2015 11:11:35.91876 - [rakia/call] media_added_cb: Adding media
14/04/2015 11:11:35.92340 - [rakia/media] rakia_call_stream_update_direction: direction: none requested: bidi remote: none hold: 0
14/04/2015 11:11:35.92576 - [rakia/media] rakia_sip_session_add_media_internal [created          ]: exit
14/04/2015 11:11:35.242432 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:35.402780 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:11:35.407334 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:11:35.407396 - [rakia/connection] conn_get_alias: handle 2 got alias 0142292746@freephonie.net
14/04/2015 11:11:35.893589 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:36.78757 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:40.358685 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip14/04/2015 11:11:25.912580 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:27.798360 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:33.787800 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:33.928474 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:35.91567 - [rakia/connection] new_call_channel: channel object path /org/freedesktop/Telepathy/Connection/sofiasip/sip/_30951783348_40freephonie_2enet/CallChannel1
14/04/2015 11:11:35.91773 - [rakia/media] rakia_sip_session_add_media_internal [created          ]: enter
14/04/2015 11:11:35.91876 - [rakia/call] media_added_cb: Adding media
14/04/2015 11:11:35.92340 - [rakia/media] rakia_call_stream_update_direction: direction: none requested: bidi remote: none hold: 0
14/04/2015 11:11:35.92576 - [rakia/media] rakia_sip_session_add_media_internal [created          ]: exit
14/04/2015 11:11:35.242432 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:35.402780 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:11:35.407334 - [rakia/connection] conn_get_alias: handle 1 got alias Philippe ROUBACH
14/04/2015 11:11:35.407396 - [rakia/connection] conn_get_alias: handle 2 got alias 0142292746@freephonie.net
14/04/2015 11:11:35.893589 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:36.78757 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:40.358685 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:40.968002 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
14/04/2015 11:11:40.968002 - [rakia/sofia] nta_agent: received garbage from udp/212.27.52.5:53615/sip
...
************************************************************************
Comment 5 Philippe ROUBACH 2019-02-16 16:09:20 UTC 
obsolete