Bug 345903 - When decrypting and verifying Kleopatra crashes with the error pop up window: "This application has requested the Runtime to terminate in an unusual way"
Summary: When decrypting and verifying Kleopatra crashes with the error pop up window:...
Status: RESOLVED FIXED
Alias: None
Product: kleopatra
Classification: Applications
Component: general (show other bugs)
Version: 2.2.0
Platform: Microsoft Windows Microsoft Windows
: NOR critical
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-05 20:41 UTC by ultimatealtruism
Modified: 2015-04-05 22:10 UTC (History)
1 user (show)

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Description ultimatealtruism 2015-04-05 20:41:47 UTC
Was decrypting a 2,517,015,436 bytes file.
After a few minutes of crunching I get a pop up window with message stating:
Pop-Up window title:
Microsoft Visual C++ Runtime Library.

Error message:
Runtime Error!
Program: C:\Program Files (x86)\GNU\GnuPG\bin\Kleopatra.exe
This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.


Reproducible: Always

Steps to Reproduce:
1.  Right click and choose "Decrypt and verify"
2.  Click button: Decrypt/Verify
3.  Enter password
4.  Runs for a bit then crashes

Actual Results:  
Get pop up window as per submit line

Expected Results:  
It decrypts file in question with no issues.

Cannot get to my encrypted data.
No issues previously.
I reboot to clear out anything that may be causing conflicts but no luck.
Windows 8.1
All current on OS updates/patches as of 05-APR-2015
Comment 1 ultimatealtruism 2015-04-05 22:10:29 UTC
OK This is not a Kleo or gpg issue.  After a bit of searching found a work around.
First tried to increase the memory available to each process via the command:
bcdedit /set IncreaseUserVa 4000
But it would still hit some memory constraint (I delete the set value as that wasn't the solution. cmd ran: bcdedit /deletevalue increaseuserva)
Then ran gpg via the command line which did not consume much memory.
command ran:
gpg -o outfile -d file.tar.gpg
Then untar'ed the file via 7-Zip
And then all good in the world!

Guess Kleopatra does things in memory and once you reach a certain file size in the 32bit (I think I have the 32bit version) world it crashes.  Not sure if there is an option to set via the gui. Or if there is a 64bit version.  But I've my data!   I'll just make smaller encrypted files/directories to avoid this in the future.
Thanks