Bug 345379 - Emails lost after filter is applied
Summary: Emails lost after filter is applied
Status: RESOLVED WORKSFORME
Alias: None
Product: Akonadi
Classification: Frameworks and Libraries
Component: Mail Filter Agent (show other bugs)
Version: unspecified
Platform: Kubuntu Linux
: NOR critical
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-03-21 00:55 UTC by Jorge Canha
Modified: 2022-12-03 05:18 UTC (History)
1 user (show)

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Description Jorge Canha 2015-03-21 00:55:33 UTC
I had setup a simple filter based on the "to" and "cc" fields that were supposed to move the incoming emails from the inbox to another folder, all on IMAP. The emails then become greyed out, inaccessible and lost forever.

Steps to reproduce:
1. Install Kubuntu 15.04 and perform all the system updates. By the end you should have version 4.14.6 of KMail.
2. Setup an IMAP account with a filter that moves the email from the Inbox to another folder.
3. Wait for new emails that match the filter to arrive OR if you have some already, try running the filter manually
4. Watch as your emails become greyed out and lost

Additional information:
Kubuntu 15.04 with all the updates as of reporting date.
Stable ethernet connection being used.
Laptop model: Dell Latitude E7440.
Comment 1 William L. Thomson Jr. 2017-03-01 20:33:45 UTC
Grayed out emails have the imap T flag set. Kmail has issues handling these. For me they remain and I have to delete from disk manually. But I have experienced lost emails as well.
Comment 2 Justin Zobel 2022-11-03 01:40:25 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 3 Bug Janitor Service 2022-11-18 05:15:02 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-12-03 05:18:50 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!