Bug 344685 - [HUION] Tablet intermittently unresponsive.
Summary: [HUION] Tablet intermittently unresponsive.
Status: RESOLVED FIXED
Alias: None
Product: krita
Classification: Applications
Component: Tablets (tablet issues are only very rarely bugs in Krita!) (show other bugs)
Version: 2.9
Platform: Other Other
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-03-01 00:05 UTC by eatthepath
Modified: 2016-06-16 09:12 UTC (History)
1 user (show)

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Description eatthepath 2015-03-01 00:05:30 UTC
At times during drawing, input outside the drawing area will cause issues with the next attempt to draw. In some cases the cursor follows tablet input but the first to draw produces no mark, and then a second attempt works normally. At other times no visible cursor appears even after repeated attempts, and only using mouse input to focus on another window and then return focus to Krita has so far resolved it. Reliable reproduction has been elusive so far. I attempted to rigorously determine causes on the most recent occurrence, and closing the other Krita subwindow that I had open caused the problem entirely, but opening it back up didn't make it start again. If I nail it down any further I'll provide updates. This is not the first occurrence.

Reproducible: Couldn't Reproduce




Windows 8.1 using a Huion Kenting K58 tablet
Comment 1 Halla Rempt 2016-03-14 20:04:29 UTC
Hi,

Thanks for your report. Unfortunately we don't have test hardware to try and reproduce the issue. But we did rewrite tablet input support for 3.0, so could you give the 3.0 pre-alpha 3 a try? http://files.kde.org/krita/3/windows/krita3-prealpha3-9694dac.zip
Comment 2 eatthepath 2016-05-27 14:30:57 UTC
(In reply to Boudewijn Rempt from comment #1)
> Hi,
> 
> Thanks for your report. Unfortunately we don't have test hardware to try and
> reproduce the issue. But we did rewrite tablet input support for 3.0, so
> could you give the 3.0 pre-alpha 3 a try?
> http://files.kde.org/krita/3/windows/krita3-prealpha3-9694dac.zip

I don't currently have an win8.1 machine to test on, but the same tablet on a win10 system has been working with the latest 2.9 version without this issue recurring. There might have been some driver updates in the meantime, too.
Comment 3 Halla Rempt 2016-06-16 09:12:55 UTC
Assuming a driver issue then.