Bug 344542 - Desktop UI (panels, icons) are not responding to any action
Summary: Desktop UI (panels, icons) are not responding to any action
Status: RESOLVED FIXED
Alias: None
Product: plasmashell
Classification: Plasma
Component: general (show other bugs)
Version: 5.2.0
Platform: Slackware Linux
: NOR crash
Target Milestone: 1.0
Assignee: David Edmundson
URL:
Keywords:
: 346379 (view as bug list)
Depends on:
Blocks:
 
Reported: 2015-02-24 22:58 UTC by Pawel Smolinski
Modified: 2015-09-29 11:08 UTC (History)
7 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
plasmashell frozen process GDB backtrace (37.78 KB, text/x-log)
2015-02-24 22:59 UTC, Pawel Smolinski
Details
Last 200 lines of ~/.xsession-errors file (29.42 KB, text/x-log)
2015-02-24 23:00 UTC, Pawel Smolinski
Details
errors in ~/.xsession-errors file (3.09 KB, text/plain)
2015-05-06 19:51 UTC, Pavlo84
Details
errors in ~/.xsession-errors file next episode (26.29 KB, text/plain)
2015-05-08 10:32 UTC, Pavlo84
Details

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Description Pawel Smolinski 2015-02-24 22:58:44 UTC
It happened few times to me today and I have to logout & login again to get things working.
When I'll start randomly clicking on the interface, at some point it is stopping responding to any action. I've to kill plasmashell process and launch it again, but it usually helps for few minutes - in order to get "longer" fix, I have to logout and login again (via sddm).
Attaching logs both for "frozen" (but it is not taking any CPU time, looks like stuck on some I/O) plasmashell process as well as last few lines from my ~/.xsession-errors file.

Reproducible: Sometimes

Steps to Reproduce:
1. Click around interface

Actual Results:  
Desktop UI is freezing
Comment 1 Pawel Smolinski 2015-02-24 22:59:21 UTC
Created attachment 91279 [details]
plasmashell frozen process GDB backtrace
Comment 2 Pawel Smolinski 2015-02-24 23:00:00 UTC
Created attachment 91280 [details]
Last 200 lines of ~/.xsession-errors file
Comment 3 David Edmundson 2015-02-24 23:00:39 UTC
>#8  0x00007f43908546a3 in KToolInvocation::startServiceInternal(char const*, QString const&, QStringList const&, QString*, QString*, int*, QByteArray const&, bool, QString const&) () from /usr/lib64/libKF5Service.so.5


What app did you just launch?
Comment 4 Pawel Smolinski 2015-02-24 23:02:46 UTC
Update status
Comment 5 Pawel Smolinski 2015-02-24 23:03:29 UTC
I've tried to launch Konsole app.
Comment 6 Peter Cordes 2015-04-19 23:37:21 UTC
I'm seeing something that sounds similar, but my .xsession-errors doesn't have any "Not implemented reached in virtual" ..., and my bug doesn't happen by itself.  I'll report a new bug.  (https://bugs.kde.org/show_bug.cgi?id=346379).  Mark it as a dup if appropriate.
Comment 7 Marco Martin 2015-04-20 09:13:19 UTC
was konsole actually launched? this may be the old problem of desktop files with the wrong dbus name that freeze the caller in krun until the invoken application is closed?
Comment 8 Pavlo84 2015-05-05 20:53:39 UTC
I had same problems three times today.
I couldn't to get error log file. But I'll try to get it next time.
Comment 9 Pavlo84 2015-05-05 20:58:07 UTC
My plasmashell version is 5.3.
Comment 10 Pavlo84 2015-05-06 19:51:49 UTC
Created attachment 92462 [details]
errors in ~/.xsession-errors file
Comment 11 Pavlo84 2015-05-08 10:32:24 UTC
Created attachment 92492 [details]
errors in ~/.xsession-errors file next episode

Maybe it helps to resolve.
Maybe problem is in system tray and thunderbird or another gtk program.
Comment 12 Marco Martin 2015-05-20 15:40:18 UTC
*** Bug 346379 has been marked as a duplicate of this bug. ***
Comment 13 EkriirkE 2015-07-24 23:53:35 UTC
My plasmashell (desktop and panel[s]) also consistently freezes/is unresponsive to clicks after my session locks and a few minutes elapse.  I have to kill and re-launch plasmashell (now bound to a hotkey for "convenience") to regain usability. 

Side note, CPU,Memory, and Network widgets in panel are all vertically compressed& overlapping thus unreadable.  Date and Time widget does not appear to adhere to selected locale - previously en_DK allowed 24hr ISO date/time
Comment 14 Geert Janssens 2015-09-03 08:25:15 UTC
I'm also having plasmashell freeze on me quite regularly. My system is Fedora 22 running plasma-workspace-5.3.2-2.fc22.x86_64.

It most frequently happens when switching activities using the Menu-Tab keyboard combination. It usually happens the first few times I switch activities after I have logged in.

When the freeze occurs this is what happens (right after hitting Menu-Tab):
- The switch to the next activity seems to have worked partially, because the open windows get switched successfully. If the start activity had firefox open and the activity I'm moving to a konsole window, these are changed (that is, firefox is no longer visible, konsole appears)
- The taskbar however continues to show the open windows from the former activity (firefox in my example)
- The following elements become completely unresponsive to left or right clicks: taskbar, "start" menu (I'm not sure what the proper name is), desktop itself, and the workspace menu in the top-left corner
- Hitting Menu-Tab won't continue to switch to the next activity. I have to kill and restart plasmashell before I  can continue.
- Krunner on the other hand continues to work and can still be activated using Alt-F2. I often use this to launch a console to kill and restart plasma shell.

Often I have to repeat the process several times in a row: switch activity - plasmashell freezes - restart plasmashell - switch activity - plasmashell freezes again - restart plamsashell again - ...

I have 5 activities. It has happened several times I had to restart plasmashell at least 4 times before I managed to reach the last one. (I know I could also cycle backwards. I'm mostly illustrating how frequently this happens). Just to get this bugfix reported I had to switch to a separate activity to check my workspace version in a konsole: 2 restarts were required...

Configuring a hotkey to restart plasmashell is a good tip that will save me quite a bit of frustration.
Comment 15 Geert Janssens 2015-09-24 16:06:20 UTC
Upgraded to plasma-workspace 5.4.1 and at first sight my freezes seem to be mostly resolved. I'm not sure if I still had them since (because of other complications around me). I'll keep an eye on it and report in the near future again.
Comment 16 Marco Martin 2015-09-29 11:08:59 UTC
marking as resolved for now then.
It was probably a wrong dbus name in a desktop file that got solved with a package update