Bug 344222 - A change to Open GL version fixed visual installation issues
Summary: A change to Open GL version fixed visual installation issues
Status: RESOLVED WORKSFORME
Alias: None
Product: kwin
Classification: Plasma
Component: general (show other bugs)
Version: unspecified
Platform: Kubuntu Linux
: NOR grave
Target Milestone: ---
Assignee: KWin default assignee
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2015-02-16 04:24 UTC by Null
Modified: 2018-10-27 03:54 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Null 2015-02-16 04:24:11 UTC
For some reason I could not get my screen to show correctly upon initial installation.  Fooled around forever just trying to get CLI and Desktop to work properly.  I did everything I knew how,  messed with display settings if I could get to them...  It was really difficult just seeing what I was doing.  Using Zotac 610i-ITX K-E board which has NVidia 7050 graphics.  I think setting the intial install to the older OpenGL version is the fix.  Would really like to help with this issue so that next time I can boot into Xubuntu as I should.   This is a a major issue, makes this release largely unusable to anyone using this hardware.  Stops new users from even getting through basic installation.  I was very persistent and an amazing troubleshooter.  Typing on the box now and I have to say I'm a bit surprised I fixed it.  I had given up once.

Reproducible: Always

Steps to Reproduce:
1.Installation
2. I haven't tried to change OpenGL settings for fear I will lose the installation that I have.  Very tough to get into the menu to switch it back if it indeed reproduces the issue.
3.

Actual Results:  
Graphically everything is whited out and scrolling over with a mouse or pressing tab will reveal just enough to toy with it.

Expected Results:  
Shown a desktop.

It seems that switching OpenGL from default to 1.2  got the desktop to be visible.  I had attempted other drastic measures and then painstakingly worked to apply a new OpenGL setting without even hardly being able to see what I was doing due to the lack of menu context showing up.  It was basically invisible.
Comment 2 Thomas Lübking 2015-02-16 20:49:51 UTC
can you please provide the output of
   qdbus org.kde.KWin /KWin supportInformation
Comment 3 Null 2015-02-16 23:03:12 UTC
How?
Comment 4 Thomas Lübking 2015-02-16 23:05:44 UTC
You run that command and either copy + paste or redirect (... > kwin.support) the output, then click the "Add an attachment" link and upload the file.
Comment 5 Martin Flöser 2016-08-29 08:07:08 UTC
Please provide the information requested in comment #2
Comment 6 Andrew Crouthamel 2018-09-26 22:19:56 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Andrew Crouthamel 2018-10-27 03:54:19 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!