Bug 343996 - Some parts of the document aren't printed
Summary: Some parts of the document aren't printed
Status: RESOLVED UPSTREAM
Alias: None
Product: okular
Classification: Applications
Component: printing (show other bugs)
Version: 0.20.3
Platform: Fedora RPMs Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-02-10 10:10 UTC by Geert Janssens
Modified: 2016-08-03 08:41 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Sample document which shows this bug (130.86 KB, application/octet-string)
2015-02-10 10:10 UTC, Geert Janssens
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Geert Janssens 2015-02-10 10:10:06 UTC
Attached you will find an invoice I receive monthly in pdf format. This document displays fine in okular. If I print it (or look at the print preview for that matter) I find that the text below "Facturatieadres" is hidden except for one character and hence not printed properly.

This happens with every invoice I receive from this vendor.

I can print this document just fine with evince on the same machine.

Reproducible: Always

Steps to Reproduce:
1. Open the attached document
2. Open print preview

Actual Results:  
The text below "Facturatieadres" is not visible except for one character. The same when you effectively print the document.

Expected Results:  
The address would be printeld completely.
Comment 1 Geert Janssens 2015-02-10 10:10:55 UTC
Created attachment 91004 [details]
Sample document which shows this bug
Comment 2 Albert Astals Cid 2015-02-10 10:19:18 UTC
This is a bug in poppler, the library we use for handling pdf files, please report the bug at the poppler bug tracker over http://bugs.freedesktop.org/

Using "Force rasterization" in PDF Options of the print dialog might workaround your problem for now.

Thanks for caring about Okular :)
Comment 3 Geert Janssens 2015-02-10 10:31:36 UTC
Ok, done. For reference the upstream bug is https://bugs.freedesktop.org/show_bug.cgi?id=89061
Comment 4 Geert Janssens 2016-08-03 08:38:43 UTC
Hmm, upstream claims it's an okular bug, because they can't reproduce in evince which also uses poppler... (see upstream bug in previous comment).

Can I ask you guys to talk to each other directly to clear this out ? I have no knowledge at all of the internals of either poppler or okular, so I can't add much more than "it doesn't work here" and run tests if you ask me to. Thanks!

I have reopened this bug to indicate there is still an issue that's not cleared out and upstream doesn't agree it's their issue. If you don't agree, by all means change the state again, but please communicate with upstream to explain why you believe the bug is in poppler. Thank you.
Comment 5 Albert Astals Cid 2016-08-03 08:41:33 UTC
Given that I'm the maintainer of both poppler and Okular, I know what you're talking about.

Jakub is just wrong.