Bug 343608 - Display Configuration detecting two monitors as a single monitor
Summary: Display Configuration detecting two monitors as a single monitor
Status: RESOLVED WORKSFORME
Alias: None
Product: KScreen
Classification: Plasma
Component: common (show other bugs)
Version: 1.0.3
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Daniel Vrátil
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-01-31 01:43 UTC by Justin Phelps
Modified: 2022-11-08 19:58 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Screenshot of Display Configuration (53.20 KB, image/png)
2015-01-31 01:45 UTC, Justin Phelps
Details

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Description Justin Phelps 2015-01-31 01:43:06 UTC
My laptop is docked, and two DVI cables are plugged into the dock. Each cable goes to a separate monitor. KDE is seeing this as a single large display. There also seems to be issues related to booting and the login screen. The displays don't always activate during the encryption password prompt or the login screen.

Reproducible: Always

Steps to Reproduce:
1. Boot the computer.
2. Login without seeing anything.
3. Open Display Configuration and try to configure the monitors separately.

Actual Results:  
Shown as one large display.

Expected Results:  
Two separate inputs that are configurable.

$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I218-LM (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 73)
03:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)


    description: Laptop
    product: Latitude E7440 (Latitude E7440)
    vendor: Dell Inc.
    version: 01
    serial: 9LXWM12
    width: 64 bits
    capabilities: smbios-2.7 dmi-2.7 vsyscall32
    configuration: administrator_password=disabled boot=normal chassis=laptop frontpanel_password=disabled keyboard_password=disabled power-on_password=disabled sku=Latitude E7440 uuid=44454C4C-4C00-1058-8057-B9C04F4D3132
  *-core
       description: Motherboard
       product: 03HFCG
       vendor: Dell Inc.
       physical id: 0
       version: A00
       serial: /9LXWM12/CN129634AE0181/
     *-firmware
          description: BIOS                                                                                      
          vendor: Dell Inc.                                                                                      
          physical id: 0                                                                                         
          version: A09                                                                                           
          date: 05/01/2014                                                                                       
          size: 64KiB                                                                                            
          capacity: 11MiB                                                                                        
          capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi                                                                                                              
     *-cpu                                                                                                       
          description: CPU                                                                                       
          product: Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz                                                      
          vendor: Intel Corp.                                                                                    
          physical id: 42                                                                                        
          bus info: cpu@0                                                                                        
          version: Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz                                                      
          slot: SOCKET 0                                                                                         
          size: 799MHz                                                                                           
          capacity: 799MHz                                                                                       
          width: 64 bits                                                                                         
          clock: 100MHz                                                                                          
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm cpufreq
          configuration: cores=2 enabledcores=2 threads=4
        *-cache:0
             description: L1 cache
             physical id: 43
             slot: CPU Internal L1
             size: 128KiB
             capacity: 128KiB
             capabilities: internal write-back
        *-cache:1
             description: L2 cache
             physical id: 44
             slot: CPU Internal L2
             size: 512KiB
             capacity: 512KiB
             capabilities: internal write-back unified
        *-cache:2
             description: L3 cache
             physical id: 45
             slot: CPU Internal L3
             size: 4MiB
             capacity: 4MiB
             capabilities: internal write-back unified
     *-memory
          description: System Memory
          physical id: 46
          slot: System board or motherboard
          size: 16GiB
        *-bank:0
             description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
             product: HMT41GS6AFR8A-PB
             vendor: Hynix/Hyundai
             physical id: 0
             serial: FA8DE595
             slot: DIMM A
             size: 8GiB
             width: 64 bits
             clock: 1600MHz (0.6ns)
        *-bank:1
             description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
             product: HMT41GS6AFR8A-PB
             vendor: Hynix/Hyundai
             physical id: 1
             serial: C48DF595
             slot: DIMM B
             size: 8GiB
             width: 64 bits
             clock: 1600MHz (0.6ns)
     *-pci
          description: Host bridge
          product: Haswell-ULT DRAM Controller
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 0b
          width: 32 bits
          clock: 33MHz
        *-display
             description: VGA compatible controller
             product: Haswell-ULT Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 0b
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:61 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
        *-multimedia:0
             description: Audio device
             product: Haswell-ULT HD Audio Controller
             vendor: Intel Corporation
             physical id: 3
             bus info: pci@0000:00:03.0
             version: 0b
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=snd_hda_intel latency=0
             resources: irq:63 memory:f7e34000-f7e37fff
        *-usb:0
             description: USB controller
             product: 8 Series USB xHCI HC
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 04
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:58 memory:f7e20000-f7e2ffff
        *-communication
             description: Communication controller
             product: 8 Series HECI #0
             vendor: Intel Corporation
             physical id: 16
             bus info: pci@0000:00:16.0
             version: 04
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=mei_me latency=0
             resources: irq:62 memory:f7e3f000-f7e3f01f
        *-network
             description: Ethernet interface
             product: Ethernet Connection I218-LM
             vendor: Intel Corporation
             physical id: 19
             bus info: pci@0000:00:19.0
             logical name: eth0
             version: 04
             serial: 34:e6:d7:04:13:64
             size: 100Mbit/s
             capacity: 1Gbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k duplex=full firmware=0.7-3 ip=10.6.116.209 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
             resources: irq:60 memory:f7e00000-f7e1ffff memory:f7e3c000-f7e3cfff ioport:f080(size=32)
        *-multimedia:1
             description: Audio device
             product: 8 Series HD Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 04
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=snd_hda_intel latency=0
             resources: irq:64 memory:f7e30000-f7e33fff
        *-pci:0
             description: PCI bridge
             product: 8 Series PCI Express Root Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: e4
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:16
        *-pci:1
             description: PCI bridge
             product: 8 Series PCI Express Root Port 4
             vendor: Intel Corporation
             physical id: 1c.3
             bus info: pci@0000:00:1c.3
             version: e4
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:19 memory:f7d00000-f7dfffff
           *-network
                description: Wireless interface
                product: Wireless 7260
                vendor: Intel Corporation
                physical id: 0
                bus info: pci@0000:02:00.0
                logical name: wlan0
                version: 73
                serial: 80:19:34:5f:45:0b
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=iwlwifi driverversion=3.16.0-30-generic firmware=25.228.9.0 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn
                resources: irq:65 memory:f7d00000-f7d01fff
        *-pci:2
             description: PCI bridge
             product: 8 Series PCI Express Root Port 5
             vendor: Intel Corporation
             physical id: 1c.4
             bus info: pci@0000:00:1c.4
             version: e4
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:16 memory:f7c00000-f7cfffff
           *-generic
                description: SD Host controller
                product: SD/MMC Card Reader Controller
                vendor: O2 Micro, Inc.
                physical id: 0
                bus info: pci@0000:03:00.0
                version: 01
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list
                configuration: driver=sdhci-pci latency=0
                resources: irq:16 memory:f7c01000-f7c01fff memory:f7c00000-f7c007ff
        *-usb:1
             description: USB controller
             product: 8 Series USB EHCI #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 04
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci-pci latency=0
             resources: irq:21 memory:f7e3b000-f7e3b3ff
        *-isa
             description: ISA bridge
             product: 8 Series LPC Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 04
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: driver=lpc_ich latency=0
             resources: irq:0
        *-storage
             description: RAID bus controller
             product: 82801 Mobile SATA Controller [RAID mode]
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 04
             width: 32 bits
             clock: 66MHz
             capabilities: storage msi pm bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:59 ioport:f0d0(size=8) ioport:f0c0(size=4) ioport:f0b0(size=8) ioport:f0a0(size=4) ioport:f060(size=32) memory:f7e3a000-f7e3a7ff
        *-serial UNCLAIMED
             description: SMBus
             product: 8 Series SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 04
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:f7e39000-f7e390ff ioport:f040(size=32)
     *-scsi
          physical id: 1
          logical name: scsi1
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: SAMSUNG SSD PM85
             physical id: 0.0.0
             bus info: scsi@1:0.0.0
             logical name: /dev/sda
             version: AD0Q
             serial: S1EVNYAF923147
             size: 238GiB (256GB)
             capabilities: gpt-1.00 partitioned partitioned:gpt
             configuration: ansiversion=5 guid=2346f7af-e591-4e99-bb27-d609ce71aaac sectorsize=512
           *-volume:0
                description: Windows FAT volume
                vendor: mkfs.fat
                physical id: 1
                bus info: scsi@1:0.0.0,1
                logical name: /dev/sda1
                logical name: /boot/efi
                version: FAT32
                serial: 4352-b960
                size: 510MiB
                capacity: 511MiB
                capabilities: fat initialized
                configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI System Partition state=mounted
           *-volume:1
                description: EFI partition
                vendor: Linux
                physical id: 2
                bus info: scsi@1:0.0.0,2
                logical name: /dev/sda2
                logical name: /boot
                version: 1.0
                serial: 3207901e-1f31-41c0-bfb5-79f4b26d56ea
                size: 244MiB
                capabilities: extended_attributes ext2 initialized
                configuration: filesystem=ext2 lastmountpoint=/boot modified=2015-01-30 12:52:05 mount.fstype=ext2 mount.options=rw,relatime mounted=2015-01-30 12:52:05 state=mounted
           *-volume:2
                description: EFI partition
                physical id: 3
                bus info: scsi@1:0.0.0,3
                logical name: /dev/sda3
                serial: f7583c66-ef46-4bbc-b7d4-b6159b82a7b6
                size: 237GiB
                capacity: 237GiB
                width: 512 bits
                capabilities: encrypted luks initialized
                configuration: bits=512 cipher=aes filesystem=luks hash=sha1 mode=xts-plain64 version=1
  *-battery
       product: DELL 909H538
       vendor: SMP
       physical id: 1
       version: 09/11/2014
       serial: 0334
       slot: Sys. Battery Bay
       capacity: 47360mWh
       configuration: voltage=7.4V
  *-power UNCLAIMED
       description: To Be Filled By O.E.M.
       product: To Be Filled By O.E.M.
       vendor: To Be Filled By O.E.M.
       physical id: 2
       version: To Be Filled By O.E.M.
       serial: To Be Filled By O.E.M.
       capacity: 130mWh

$ dmesg | grep -i error
[    4.324858] [drm:intel_dp_complete_link_train] *ERROR* failed to train DP, aborting
[   36.472245] EXT4-fs (dm-1): re-mounted. Opts: errors=remount-ro
[   38.590982] systemd-udevd[505]: Error calling EVIOCSKEYCODE on device node '/dev/input/event19' (scan code 0x150, key code 190): Invalid argument

$ xrandr 
Screen 0: minimum 8 x 8, current 3360 x 1050, maximum 32767 x 32767
eDP1 connected (normal left inverted right x axis y axis)
   1920x1080      60.0 +   59.9  
   1680x1050      60.0     59.9  
   1600x1024      60.2  
   1400x1050      60.0  
   1280x1024      60.0  
   1440x900       59.9  
   1280x960       60.0  
   1360x768       59.8     60.0  
   1152x864       60.0  
   1024x768       60.0  
   800x600        60.3     56.2  
   640x480        59.9  
HDMI1 disconnected (normal left inverted right x axis y axis)
DP1 connected primary 3360x1050+0+0 (normal left inverted right x axis y axis) 473mm x 296mm
   1680x1050      60.0 +
   3360x1050      60.0* 
   2560x1024      60.0  
   1280x1024      75.0     60.0  
   1152x864       75.0  
   1024x768       75.1     60.0  
   800x600        75.0     60.3  
   640x480        75.0     60.0  
   720x400        70.1  
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
Comment 1 Justin Phelps 2015-01-31 01:45:10 UTC
Created attachment 90825 [details]
Screenshot of Display Configuration

Attached a screenshot of the configuration panel.
Comment 2 Daniel Vrátil 2015-03-05 13:41:21 UTC
For some unknown reason, the DP1 output claims it can have 3360x1050 resolution, which sounds bogus to me - I would blame the drivers in this case.

However it looks like we pick it over the preferred one (1680x1050) just because it's bigger, which is indeed KScreen fault.
Comment 3 Nate Graham 2022-11-08 19:52:54 UTC
Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please see if you can reproduce the issue with Plasma 5.25 or 5.26?

If you can, please change the status to CONFIRMED when replying. Thanks a lot!
Comment 4 Justin Phelps 2022-11-08 19:55:02 UTC
I no longer have the hardware in question, and I've since moved to Pop OS so I don't have the setup to attempt to reproduce the problem. Not sure what we should do now, maybe just close it out?
Comment 5 Nate Graham 2022-11-08 19:58:47 UTC
Yeah. Thanks anyway!