Bug 340120 - The maximum resolution of the secondary screen (LCD display) is not detected correctly if the laptop is in the docking station
Summary: The maximum resolution of the secondary screen (LCD display) is not detected ...
Status: RESOLVED WORKSFORME
Alias: None
Product: KScreen
Classification: Plasma
Component: common (show other bugs)
Version: 1.0.2
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Daniel Vrátil
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-10-19 09:59 UTC by Attila Fülöp
Modified: 2022-11-26 05:15 UTC (History)
7 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Output with docking station (9.33 KB, text/plain)
2014-10-19 15:35 UTC, Attila Fülöp
Details
Output without docking station (11.74 KB, text/plain)
2014-10-19 15:37 UTC, Attila Fülöp
Details
kscreen-console bug (Dell E7440) (23.44 KB, text/plain)
2015-10-26 06:41 UTC, Teemu Erkkola
Details

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Description Attila Fülöp 2014-10-19 09:59:01 UTC
The maximum resolution of the secondary screen (LCD display) is not detected correctly if the laptop is in the docking station. If the laptop is not in the docking station then the maximum resolution of the secondary screen is detected properly. Means, if I am using the laptop with the docking station the maximum resolution of the secondary display is only 1024X768 that is not so nice.

I am also interested in a workaround (I mean set the correct resolution by editing plan files/configuring the system in terminal) :)

Regards,
Attila

Reproducible: Always

Steps to Reproduce:
1. Connect the secondary display directly into the laptop. The resolution of the secondary screen is correct (the maximum the device can do).
2. Disconnect the secondary screen from the laptop.
3. Put the laptop to the docking station. The resolution the the secondary screen is incorrect (means only 1024x768 and not the maximum the device is capable).

Actual Results:  
Lower display resolution than the device can produce

Expected Results:  
Maximum resolution the device is capable

The type of the laptop: HP EliteBook 2530p
The type of the docking station: HP 2400 Series Docking Station
Comment 1 Christoph Feck 2014-10-19 15:04:32 UTC
Please add the output of "kscreen-console bug" Konsole command.
Comment 2 Attila Fülöp 2014-10-19 15:35:48 UTC
Created attachment 89200 [details]
Output with docking station
Comment 3 Attila Fülöp 2014-10-19 15:37:00 UTC
Created attachment 89201 [details]
Output without docking station
Comment 4 Teemu Erkkola 2015-10-26 06:40:34 UTC
Got this on a Dell Latitude E7440 with the compatible Dell dock using Arch Linux, kernel version 4.2.3-1-ARCH .

KScreen detects my two external 1920x1200 displays (connected with displayport) to *only* be capable of exactly 1920x1080 (in both UI and "kscreen-console bug") . XRandr shows the full story correctly. 

I'm setting the resolutions from console using xrandr now, but the downside is I'm not getting plasma desktop on every screen, just a black non-interactive background.
Comment 5 Teemu Erkkola 2015-10-26 06:41:43 UTC
Created attachment 95128 [details]
kscreen-console bug (Dell E7440)
Comment 6 Kenny Fairweather 2015-12-01 14:03:11 UTC
This looks very similar to a bug I reported here:
https://bugs.kde.org/show_bug.cgi?id=354163

In my scenario with a single external 1920x1200 monitor, I don't get black lines. However, I am connecting via vga and using Arandr. This is a somewhat dead bug, but what version of KScreen are you using?
Comment 7 Maciej Mrozowski 2015-12-24 01:50:11 UTC
And also duplicate of bug 356505, bug 351025 and  bug 346535.
Comment 8 Justin Zobel 2022-10-27 02:48:33 UTC
Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 9 Attila Fülöp 2022-10-27 15:13:21 UTC
Unfortunatelly I do not have this hardware setup anymore, so I am not able to test it.
Comment 10 Bug Janitor Service 2022-11-11 05:17:59 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 11 Bug Janitor Service 2022-11-26 05:15:37 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!