Bug 338651 - Multiformat messages not displayed in HTML
Summary: Multiformat messages not displayed in HTML
Status: RESOLVED WORKSFORME
Alias: None
Product: kdepim
Classification: Applications
Component: messageviewer (show other bugs)
Version: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-08-29 11:28 UTC by Antonio Rojas
Modified: 2022-11-29 05:17 UTC (History)
3 users (show)

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Description Antonio Rojas 2014-08-29 11:28:10 UTC
Since the 4.14 update, multiformat messages are always displayed in plain text, even though the option "prefer HTML to plain text" is enabled in the settings.
Comment 1 Heiko Steindl 2014-09-01 07:12:45 UTC
Same on my system, but this fixed the problem for me:

Disable "Prefer HTML to plain text"
Close Kontact or KMail and wait a few seconds
Start Kontact or KMail again and reenbale "Prefer HTML to plain text"

Disable/Reenable without closing Kontact/KMail didn't work for me.

Kind regards

Heiko
Comment 2 Laurent Montel 2014-09-02 08:09:09 UTC
Could you provide me an test email ?
Comment 3 Heiko Steindl 2014-09-02 12:46:47 UTC
In my case it was every mail with plain text and HTML Content (always the plain text version was displayed). 
Since I made the changes as I wrote, it works as it should (HTML Content is displayed)
Comment 4 Antonio Rojas 2014-09-02 13:14:57 UTC
I confirm that the steps in Comment 1 fix this for me too. Every multipart message was affected (for instance notification emails from bugs.kde.org)
Comment 5 Pedro Rosado 2014-09-04 03:37:27 UTC
Since I updated my openSUSE 13.1 system to KDE Applications 4.14 all messages are displayed in plain test even though I have the prefer HTML box checked. To view the HTML message I have to do it manually.
Comment 6 Pedro Rosado 2014-09-04 04:00:37 UTC
I just did what was mentioned in Comment 1 and it fixed the problem.
Comment 7 Justin Zobel 2022-10-30 00:37:34 UTC
Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 8 Bug Janitor Service 2022-11-14 05:14:38 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Bug Janitor Service 2022-11-29 05:17:50 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!