Bug 334343 - when i open a PDF file an i make an annotation with the highlighter, i close the PDF file and i open again the same PDF all the pages are blank
Summary: when i open a PDF file an i make an annotation with the highlighter, i close ...
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: PDF backend (show other bugs)
Version: 0.19.0
Platform: Ubuntu Linux
: NOR major
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2014-05-04 18:22 UTC by adilgourinda
Modified: 2020-10-15 16:42 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
this is the result after an annotation with okular on my PDF file and is the same result with all other PDF files (65.54 KB, image/png)
2014-05-04 18:29 UTC, adilgourinda
Details

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Description adilgourinda 2014-05-04 18:22:42 UTC
when i open a PDF file an i make an annotation with the highlighter, i close the PDF file and i open again the same PDF all the pages are blank. it happen to with the archive file of okular

Reproducible: Always

Steps to Reproduce:
1. open a PDF file with Okular
2. make an annotation with a highlighter
3. close the PDF file 
4. open again the same PDF file



i am workin on Ubuntu-GNOME 14.04 LTS i386
Comment 1 adilgourinda 2014-05-04 18:29:20 UTC
Created attachment 86456 [details]
this is the result after an annotation with okular on my PDF file and is the same result with all other PDF files
Comment 2 Albert Astals Cid 2014-05-04 18:32:17 UTC
This works fine for me. Can you attach the file that is causing this for you?
Comment 3 adilgourinda 2014-05-05 20:02:12 UTC
  This problem was happened after i changed kubuntu 14.04 LTS to ubuntu gnome 14.04 LTS without format the document file.
  After i installed okular-debug the problem was partialy resolated but i still have the probleme with the archive document of okular, the damaged file is not solved with but i can read it with "evince".
Comment 4 adilgourinda 2014-05-05 20:03:46 UTC
(In reply to comment #3)
>   This problem was happened after i changed kubuntu 14.04 LTS to ubuntu gnome 14.04 LTS without format the /home file.
>   After i installed okular-debug the problem was partialy resolated but i still have the probleme with the archive document of okular, the damaged file is not solved with Okular but i can read it with "evince".
Comment 5 adilgourinda 2014-05-06 20:56:39 UTC
i am sorry the file was so big so i was not able to attach it
Comment 6 Albert Astals Cid 2014-05-06 21:56:07 UTC
send it to me by email, or host it somewhere or use pdfseparate to split it into a single page (and check if the error still happens)
Comment 7 adilgourinda 2014-05-09 14:12:45 UTC
OK can you give me your email please?
Comment 8 Albert Astals Cid 2014-05-09 18:01:34 UTC
You can click on my name in this bug and it will tell you what my email is.
Comment 9 adilgourinda 2014-05-09 20:01:55 UTC
"https://app.box.com/s/evh7iy8oo2qvecg58iyc"
this is the link of my file
please give a response if you download it
Comment 10 Albert Astals Cid 2014-05-09 20:52:40 UTC
got it
Comment 11 Albert Astals Cid 2014-05-09 20:53:48 UTC
Yes, it fails
Comment 12 adilgourinda 2014-05-12 21:25:28 UTC
what is the next ?
Comment 13 Albert Astals Cid 2014-05-14 18:40:43 UTC
What is the next what?
Comment 14 adilgourinda 2014-05-30 19:04:17 UTC
I do not still manage to read all my books and i don't know the situation of my bug
Comment 15 Albert Astals Cid 2014-06-17 21:54:15 UTC
Next is, we will fix the bug when time comes we have time for it. Everyone working on this is doing it in its hobby time. If you are in urgent need of getting this bug fixed please read http://tsdgeos.blogspot.com/2012/06/free-software-free-to-pay.html
Comment 16 adilgourinda 2014-07-27 15:27:52 UTC
I still wait. Really I begin to lose confidence
Comment 17 adilgourinda 2014-11-14 16:24:37 UTC
is there some news about my bugs ?
Comment 18 null 2017-11-26 22:41:50 UTC
Albert/adilgourinda: Could you retest with the document in question (it is not publicly available anymore) whether it still is a problem with a Qt5 based Okular? In general saving annotations works, so this is document specific (probably somewhere in Poppler?).
Comment 19 Albert Astals Cid 2017-12-02 11:48:06 UTC
I seem to have lost the document
Comment 20 Andrew Crouthamel 2018-09-28 03:35:53 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 21 Andrew Crouthamel 2018-10-29 02:11:13 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!