Bug 331857 - Unresponsive applications, kdecore ktimezone did not receive a reply
Summary: Unresponsive applications, kdecore ktimezone did not receive a reply
Status: RESOLVED FIXED
Alias: None
Product: kde
Classification: I don't know
Component: general (show other bugs)
Version: unspecified
Platform: Arch Linux Linux
: NOR crash
Target Milestone: ---
Assignee: Unassigned bugs mailing-list
URL:
Keywords:
Depends on:
Blocks: 347518
  Show dependency treegraph
 
Reported: 2014-03-07 20:06 UTC by docd1990
Modified: 2018-11-16 12:17 UTC (History)
7 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
full gdb backtrace. (51.90 KB, text/plain)
2014-05-07 11:18 UTC, vivrecoeur
Details

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Description docd1990 2014-03-07 20:06:13 UTC
Kde version: 4.12.3 (was not in the list)

I removed .kde4 directory because I had plasma broken after upgrade.

So when I rebooted clean starting dolphin took almost a minute.
Then it froze after a "control" click.

I opened gwenview, it frozed on F11 press.

Then I opened the KDE System Settings, which froze.

The message in the console was similar to

[code]
dolphin(25687)/kdecore (K*TimeZone*): KSystemTimeZones: ktimezoned initialize() D-Bus call failed:  "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken." 
[/code]

Then I found this half-year old thread.
https://bbs.archlinux.org/viewtopic.php?pid=1389739#p1389739

The last message suggested disabling upower, what indeed helped for me
After disabling upower and reboot, everything was responsive.

Reproducible: Always

Steps to Reproduce:
1. Open any Kde application (surely reproduce on dolphin, gwernview and System Settings, but looks like it should freeze any application)
2. Press some buttons.
Actual Results:  
Application freezed

Expected Results:  
Application responsive.

ArchLinux x64, 3.13.5-1-ARCH #1 SMP PREEMPT Sun Feb 23 00:25:24 CET 2014 x86_64 GNU/Linux
btrfs filesystem
Comment 1 Billy McCann 2014-03-08 00:55:12 UTC
After upgrading KDE 4.12.2 to 4.12.3, many issues arose, all of which was ameliorated by masking the upower service. 

I'm do not possess the proper KDE vocabulary concisely detail the symptoms.  This will be a very unsophisticated bug report.  But I thought I should add my "Me too!" since I had far different symptoms than the original bug reporter.

My xorg.log and xsession-errors files show nothing remarkable.  The only pertinent error appears in kdm.log.

-------   K D M . L O G ----------------------------------------------------------------------------------------------------

klauncher(3666) kdemain: No DBUS session-bus found. Check if you have started the DBUS server. 
kdeinit4: Communication error with launcher. Exiting!
kdmgreet(3660)/kdecore (K*TimeZone*): KSystemTimeZones: ktimezoned initialize() D-Bus call failed:  "Not connected to D-Bus server" 
Kdmgreet(3660)/kdecore (K*TimeZone*): No time zone information obtained from ktimezoned 

-------------------------------------------------------------------------------------------------------------------------------- 

---  T O    R E P R O D U C E -------------------------------------------------------------------------------------------
Step 1: Login.  (Tested with KDM and XDM)
Observe that KDE Splash icons, which normally appear within 3-5 seconds, are taking approximately a minute.  While still at the splash screen, KDE issues an "alarm sound" and displays a message about not being able to regulate power because there is no "appropriate handler" (sorry, i don't remember the exact words; the error message disappears kind of quickly).

Eventually the desktop appears, only to disappear again, after which a message is displayed which reads that plasma has crashed.  It seems as though plasma restarts, and then the desktop is back. However, the entire desktop is unresponsive. Attempting to launch Dolphin gives a launched feedlack (icon bouncing near the cursor), but then it disappears and Dolphin has not launched. Same with all of the applications.  

-----------  V I T A L S   -------------------------------------------------------------------------------------------------

$ uname -a
 Linux tera 3.13.5-1-ARCH #1 SMP PREEMPT Sun Feb 23 00:25:24 CET 2014 x86_64 GNU/Linux

$ pacman -Qi kdebase-runtime | grep Version
Version        : 4.12.3-1

--------------------------------------------------------------------------------------------------------------------------------


Expected Results: 
Is a rainbow made of chocolate too must to ask?
Comment 2 Billy McCann 2014-03-15 13:14:35 UTC
Please disregard my previous comments.  

The issue was with upower not finding the libplist.so.1 library. This was caused by installing libplist-git, which upgraded libplist.so.6 to libplist2.so.6.  Removing libplist-git and reinstalling libplist has everyone back to normal.
Comment 3 docd1990 2014-03-15 13:32:09 UTC
Well, I dont have libplist-git nor libplist installed. And libplist is not a upower dependency.
Comment 4 Billy McCann 2014-03-15 13:37:52 UTC
@docd

I can't be sure what the issue is for you.  For myself, the issue was
/usr/lib/upower/upowerd: error while loading shared libraries: libplist.so.1: cannot open shared object file: No such file or directory

listplist is not a dependency of upower. However:

$ whoneeds libplist
Packages that depend on [libplist]
  amarok
  ifuse
  k3b
  kaudiocreator
  kdebase-dolphin
  kdebase-kdepasswd
  kdebase-kdialog
  kdebase-keditbookmarks
  kdebase-kfind
  kdebase-konq-plugins
  kdebase-konqueror
  kdebase-konsole
  kdebase-kwrite
  kdebase-plasma
  kdebindings-python2
  kdeedu-kalzium
  kdegraphics-gwenview
  kdegraphics-ksnapshot
  kdegraphics-okular
  kdegraphics-thumbnailers
  kde-gtk-config
  kde-meta-kdepim
  kdemultimedia-kmix
  kdepim-kontact
  kdeplasma-addons-applets-icontasks
  kdeplasma-addons-applets-luna
  kdeplasma-applets-homerun
  kdeplasma-applets-redshift
  kdesdk-kate
  kdeutils-kcalc
  kdeutils-kwalletmanager
  kdeutils-print-manager
  kpartsplugin
  ktorrent
  kwebkitpart
  libgpod
  libimobiledevice
  libreoffice-kde4
  yakuake

Try running upower directly, or checking your logs, to find the reason.
Comment 5 vivrecoeur 2014-05-06 20:51:06 UTC
I confirm this bug. It freezes Dolphin in details view (I think because it shows the date).
Comment 6 vivrecoeur 2014-05-06 20:54:03 UTC
The bug is present in Kubuntu 14.04 with KDE 4.13.
Comment 7 vivrecoeur 2014-05-07 11:18:28 UTC
Created attachment 86509 [details]
full gdb backtrace.
Comment 8 Christoph Feck 2014-06-08 14:13:38 UTC
If the ktimezone calls freeze waiting for a reply, it usually means that kded4 is not running, or is waiting for something else. If it is indeed running, could you please check which kded module causes the wait? For more information, please see No response, changing status. If you have more information, please add a comment.
Comment 9 Christoph Feck 2014-06-08 14:14:55 UTC
C&P error. I meant: For more information, please see http://kdepepo.wordpress.com/2011/05/11/troubleshooting-kded4-bugs/
Comment 10 Aristide 2015-01-06 19:25:40 UTC
I have same problem with Dolphin and many apps.
Comment 11 Martin Ueding 2015-07-26 18:47:13 UTC
I have the same problem with D-Bus and the time zones:

dolphin(18586)/kdecore (K*TimeZone*): KSystemTimeZones: ktimezoned initialize() D-Bus call failed:  "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."

I run Kubuntu 15.04 but I have Awesome WM as my window manager, there is no KDE session.
Comment 12 Jerome 2015-08-14 17:59:37 UTC
I see the exact same issue in Mageia 5 (reported there: https://bugs.mageia.org/show_bug.cgi?id=16583).
Comment 13 Nikos Alexandris 2015-10-10 12:55:13 UTC
I think the same happens with Kate, Kile. As per the suggestion in <https://bbs.archlinux.org/viewtopic.php?pid=1174495#p1174495>, kile runs much faster when executing `dbus-launch --exit-with-session kile`.
Comment 14 Nikos Alexandris 2015-10-10 12:57:10 UTC
Versioning details:

Qt: 4.8.7
KDE Development Platform: 4.14.10
kde4-config: 1.0
Comment 15 Artem S. Tashkinov 2016-03-12 19:06:15 UTC
Seconded.

Akregator is unresponsive:

KSystemTimeZones: ktimezoned initialize() D-Bus call failed:  "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."

Fedora 24 alpha
qt5-qtbase-5.6.0-0.38.rc.fc24.x86_64
qt-4.8.7-9.fc24.x86_64
akregator-15.12.2-1.fc24.x86_64
kf5-15.12.2-1.fc24.x86_64
kdelibs-4.14.17-5.fc24.x86_64
Comment 16 Andrew Crouthamel 2018-11-01 13:50:31 UTC
Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!
Comment 17 Bug Janitor Service 2018-11-16 11:32:45 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 18 Jerome 2018-11-16 12:17:02 UTC
As mentioned in this downstream report in Mageia:
https://bugs.mageia.org/show_bug.cgi?id=16583

the issue seems fixed in current versions.