Bug 330020 - Some pdf documents cannot be printed
Summary: Some pdf documents cannot be printed
Status: RESOLVED NOT A BUG
Alias: None
Product: okular
Classification: Applications
Component: general (show other bugs)
Version: 0.17.3
Platform: Mint (Ubuntu based) Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-01-16 10:31 UTC by mcougard
Modified: 2014-01-16 23:15 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description mcougard 2014-01-16 10:31:45 UTC
Sone pdf documents (bank statements) cannot be printed
Other pdf documents can be normally printed
The software "evince" works well for all pdf documents

Reproducible: Always




This problem occured also with linux opensuse 12.3
Comment 1 Burkhard Lück 2014-01-16 22:01:36 UTC
Please attach a pdf you cannot print
Comment 2 Albert Astals Cid 2014-01-16 22:06:16 UTC
Please attach one of such documents you can not print.
Comment 3 mcougard 2014-01-16 23:01:15 UTC
Sorry, but the only document I have now is a confidential one (bank statement)
I will try to find one exemple i can put on line

To clarify the issue, here after messages i have:
1- when I open okular with the bash: non message

2- When I click on file: message displaid:
michelc@michelc-System-CSL:~ > okular
Object::connect: No such signal org::freedesktop::UPower::DeviceAdded(QDBusObjectPath)
Object::connect: No such signal org::freedesktop::UPower::DeviceRemoved(QDBusObjectPath)
"/org/freedesktop/UDisks2/drives/Generic_USB_MS_Reader_2004888" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/ST3250824AS_5ND2TQY3" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/Generic_USB_SD_Reader_2004888" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/HL_DT_ST_DVDRAM_GH15N_M0083JC0841" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/Generic_USB_SM_Reader_2004888" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/Generic_USB_CF_Reader_2004888" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/Brother_DCP_J315W_BROK1F340562" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/ST3250310AS_6RY53BRN" : property "Drive" does not exist 
"/org/freedesktop/UDisks2/drives/ST3250310AS_6RY53BRN" : property "DeviceNumber" does not exist 
"/org/freedesktop/UDisks2/drives/ST3250310AS_6RY53BRN" : property "Device" does not exist 

3- with a "normal" pdf document, the printing works perfectly

4- with a "problem document" (as bank statement), there is no printing, and the following message:
syntaxerror -18
syntaxerror -18
okular(4916)/okular (Spectre) GSRendererThread::run: Generated image does not match wanted size: [0x0] vs requested [88x124]
QImage::scaled: Image is a null image
syntaxerror -18
syntaxerror -18
okular(4916)/okular (Spectre) GSRendererThread::run: Generated image does not match wanted size: [0x0] vs requested [555x785]
QImage::scaled: Image is a null image
syntaxerror -18
syntaxerror -18
okular(4916)/okular (Spectre) GSRendererThread::run: Generated image does not match wanted size: [0x0] vs requested [78x110]
QImage::scaled: Image is a null image

As already mentionned,  the same "problem document" is perfectly printed with the soflware Evince

Hope that this will help you to understand what happens
I try to find examples of pdf documents which cannot be printed with okular
Thank you
Comment 4 Albert Astals Cid 2014-01-16 23:06:28 UTC
I am sorry, but without a document there is no way we can even start to think to fix this. When you have a document that you can share with us and you can print. Please reopen this bug (or create a new one, whatever you prefer)
Comment 5 Albert Astals Cid 2014-01-16 23:15:16 UTC
Unfortunate typo: "and you can print" ->"and you can not print"