Lotus Notes crashes when sending emails while using the oxygen theme. The packages I'm running are: gtk2-engine-oxygen-1.4.1-5.2.i586 oxygen-icon-theme-large-4.12.0-195.1.noarch libreoffice-icon-theme-oxygen-4.1.4.2-5.1.noarch oxygen-icon-theme-4.12.0-195.1.noarch kdebase4-workspace-liboxygenstyle-4.11.4-1016.1.i586 gtk2-theme-oxygen-1.4.1-5.2.i586 The error has been captured in: http://www.freetechie.com/blog/using-lotus-notes-9-0-1-on-opensuse-13-1-gnome-libs-2-38-2/ Reproducible: Always Steps to Reproduce: 1. Send email in notes 2. 3. Actual Results: Sends email then Crashes Expected Results: Send email and not crash Issue can be 'worked around' by doing: GTK2_RC_FILES="" prior to launching Lotus Notes. My GTK2_RC_FILES are: include "/usr/share/themes/oxygen-gtk/gtk-2.0/gtkrc" include "/etc/gtk-2.0/gtkrc" style "user-font" { font_name="Sans Serif" } widget_class "*" style "user-font" gtk-font-name="Sans Serif 9" gtk-theme-name="oxygen-gtk" gtk-icon-theme-name="oxygen" gtk-fallback-icon-theme="gnome" gtk-toolbar-style=GTK_TOOLBAR_BOTH_HORIZ gtk-menu-images=1 gtk-button-images=1 and # created by KDE, Mon Dec 30 11:36:32 2013 # # If you do not want KDE to override your GTK settings, select # Appearance -> Colors in the System Settings and disable the checkbox # "Apply colors to non-KDE4 applications" # # gtk-alternative-button-order = 1 style "default" { bg[NORMAL] = { 0.835, 0.820, 0.812 } bg[SELECTED] = { 0.514, 0.686, 0.467 } bg[INSENSITIVE] = { 0.835, 0.820, 0.812 } bg[ACTIVE] = { 0.714, 0.682, 0.667 } bg[PRELIGHT] = { 0.835, 0.820, 0.812 } base[NORMAL] = { 1.000, 1.000, 1.000 } base[SELECTED] = { 0.514, 0.686, 0.467 } base[INSENSITIVE] = { 0.835, 0.820, 0.812 } base[ACTIVE] = { 0.514, 0.686, 0.467 } base[PRELIGHT] = { 0.514, 0.686, 0.467 } text[NORMAL] = { 0.078, 0.075, 0.071 } text[SELECTED] = { 1.000, 1.000, 1.000 } text[INSENSITIVE] = { 0.714, 0.682, 0.667 } text[ACTIVE] = { 1.000, 1.000, 1.000 } text[PRELIGHT] = { 1.000, 1.000, 1.000 } fg[NORMAL] = { 0.078, 0.075, 0.071 } fg[SELECTED] = { 1.000, 1.000, 1.000 } fg[INSENSITIVE] = { 0.714, 0.682, 0.667 } fg[ACTIVE] = { 0.078, 0.075, 0.071 } fg[PRELIGHT] = { 0.078, 0.075, 0.071 } } class "*" style "default" style "ToolTip" { bg[NORMAL] = { 0.835, 0.820, 0.812 } base[NORMAL] = { 1.000, 1.000, 1.000 } text[NORMAL] = { 0.078, 0.075, 0.071 } fg[NORMAL] = { 0.078, 0.075, 0.071 } } widget "gtk-tooltip" style "ToolTip" widget "gtk-tooltips" style "ToolTip" style "MenuItem" { bg[PRELIGHT] = { 0.514, 0.686, 0.467 } } class "*MenuItem" style "MenuItem" and (for completeness although it's not relevant) # # gtkrc file allows you to define system wide defaults for all GTK+ applications. # This file is branding specific. # # For complete list of available settings see devhelp documentation in # gtk2-doc package, section GTK+ Core Reference -> Resource Files # # You most probably want: #gtk-theme-name = "" #gtk-icon-theme-name = "" #gtk-fallback-icon-theme = "gnome" The crash does not happen with the Raleigh theme (which is quite puketakular)
OH.. I meant to add my oxygen rc file.. which is: style "oxygen-default" { GtkPaned::handle-size = 3 GtkButton::child_displacement_x = 0 GtkButton::child_displacement_y = 0 GtkButton::default_border = { 0, 0, 0, 0 } GtkButton::default_outside_border = { 0, 0, 0, 0 } GtkButton::inner-border = { 2, 2, 1, 0 } GtkToggleButton::inner-border = { 0, 0, 1, 0 } GtkCalendar::inner-border = 0 GtkCalendar::horizontal-separation = 0 GtkCheckButton::indicator-size = 18 GtkComboBox::appears-as-list = 1 GtkEntry::honors-transparent-bg-hint = 1 GtkExpander::expander-size = 15 GtkMenu::horizontal-padding = 3 GtkMenu::vertical-padding = 5 GtkMenu::horizontal-offset = -7 GtkMenuBar::internal-padding = 0 GtkCheckMenuItem::indicator-size = 16 GtkScale::slider-width = 23 GtkScale::slider-length = 21 GtkRange::activate-slider = 1 GtkScrollbar::trough-border=0 GtkScrollbar::stepper-size=12 GtkScrolledWindow::scrollbar-spacing=1 GtkStatusbar::has-resize-grip = FALSE GtkTreeView::allow-rules = 1 GtkTreeView::row-ending-details = 1 GtkTreeView::expander-size = 10 GtkTreeView::vertical-separator = 0 # shadow types GtkMenuBar::shadow-type = GTK_SHADOW_NONE GtkStatusbar::shadow-type = GTK_SHADOW_NONE GtkToolbar::shadow-type = GTK_SHADOW_NONE engine "oxygen-gtk" {} } class "*" style "oxygen-default" # force resize-handle size to zero style "oxygen-sizegrip" = "oxygen-default" { GtkWindow::resize-grip-height = 0 GtkWindow::resize-grip-width = 0 } class "GtkWidget" style "oxygen-sizegrip" # menuitems padding style "oxygen-menubar" = "oxygen-default" { xthickness = 1 ythickness = 1 } class "GtkMenuBar" style "oxygen-menubar" # menuitems padding style "oxygen-menubaritem" = "oxygen-default" { xthickness = 3 ythickness = 2 } style "oxygen-menuitem" = "oxygen-default" { xthickness = 1 ythickness = 5 } style "oxygen-separator-menuitem" = "oxygen-default" { xthickness = 1 ythickness = 1 } class "GtkMenuItem" style "oxygen-menubaritem" widget_class "*<GtkMenu>.<GtkMenuItem>" style "oxygen-menuitem" widget_class "*<GtkMenu>.<GtkSeparatorMenuItem>" style "oxygen-separator-menuitem" # toolbuttons with menu style "oxygen-menutoolbutton" = "oxygen-default" { xthickness=1 ythickness=1 GtkButton::focus-padding=0 GtkWidget::focus-line-width=0 } class "*GtkMenuToolButton" style "oxygen-menutoolbutton" widget_class "*.GtkMenuToolButton.*Box.GtkToggleButton" style "oxygen-menutoolbutton" # icon views style "oxygen-iconview" = "oxygen-default" { GtkWidget::focus-line-width=0 } class "GtkIconView" style "oxygen-iconview" # notebook settings style "oxygen-notebook" = "oxygen-default" { xthickness = 4 ythickness = 4 } class "GtkNotebook" style "oxygen-notebook" # comboboxes style "oxygen-combobox" = "oxygen-default" { # must set combobox frame x thickness to 0, otherwise there # is a dead area between combobox text and button xthickness = 0 ythickness = 2 } style "oxygen-combobox-frame" = "oxygen-default" { xthickness = 4 ythickness = 4 } class "GtkComboBox" style "oxygen-combobox" widget_class "*<GtkComboBox>.<GtkFrame>" style "oxygen-combobox-frame" # editable combobox margins style "oxygen-combobox-entry" = "oxygen-default" { xthickness = 1 ythickness = 1 } class "GtkComboBoxEntry" style "oxygen-combobox-entry" # GtkCombo style "oxygen-combo-button" = "oxygen-combobox-entry" { xthickness = 0 ythickness = 2 } widget_class "*<GtkCombo>.<GtkButton>" style "oxygen-combo-button" # option menu style "oxygen-option-menu" = "oxygen-default" { xthickness = 4 ythickness = 0 } class "GtkOptionMenu" style "oxygen-option-menu" # vertical separators need enough room style "oxygen-vseparator" = "oxygen-default" { xthickness = 3 ythickness = 2 } class "GtkVSeparator" style "oxygen-vseparator" # 2pixels thickness. style "oxygen-w2" = "oxygen-default" { xthickness = 2 ythickness = 2 } class "GtkScrolledWindow" style "oxygen-w2" class "GtkViewport" style "oxygen-w2" class "GtkFrame" style "oxygen-w2" class "gtkmm__GtkSpinButton" style "oxygen-w2" # 1pixels thickness. style "oxygen-progressbar" = "oxygen-default" { xthickness = 1 ythickness = 0 } class "GtkProgressBar" style "oxygen-progressbar" # tree headers style "oxygen-header" = "oxygen-default" { xthickness = 2 ythickness = 0 } widget_class "*<GtkTreeView>.<GtkButton>" style "oxygen-header" widget_class "*<GtkList>.<GtkButton>" style "oxygen-header" widget_class "*GimpThumbBox*.<GtkEventBox>.<GtkVBox>.<GtkButton>" style "oxygen-header" ############# # Workarounds # # # gimp # # this is commented, as it is apparently crashing for gimp-2.7 # style "oxygen-gimp-scale" # { # # this ensures that toolpanels fonts in gimp is identical # # to default font (which otherwise is ugly # GimpDock::font-scale = 1.01 # } # # class "*" style "oxygen-gimp-scale"
the crash report does not help much sadly. How can I get a free version of lotus note to try reproduce ? Most likely this is again one of these java+gtk binding issue that crashes via oxygen-gtk and that I seem to unable to either reproduce, nor fix (naturally)
You can get Notes client 9.0.1 at http://www.ibm.com/developerworks/downloads/ls/lsndad/
Hugo, I'm going to have to agree with you, that it's an issue with Java (Eclipse in this case) and GTK. Here's the gdb, which doesn't provide anything more: Unhandled exception Type=Segmentation error vmState=0x00040000 J9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=00000000 Signal_Code=00000001 Handler1=B7B79CDA Handler2=B7B4F021 InaccessibleAddress=00000014 EDI=0000C000 ESI=09E9B8A0 EAX=00000014 EBX=A2A84000 ECX=A808D678 EDX=A808D318 EIP=A2A4AA8E ES=007B DS=007B ESP=BFFFD674 EFlags=00210206 CS=0073 SS=007B EBP=BFFFD6AC Module=/usr/lib/libgobject-2.0.so.0 Module_base_address=A2A33000 Symbol=g_object_get_qdata Symbol_address=A2A4AA70 Target=2_40_20130704_155156 (Linux 3.12.6-1.g080d0df-desktop) CPU=x86 (4 logical CPUs) (0x1f1647000 RAM) ----------- Stack Backtrace ----------- (0xB7B42B76 [libj9prt24.so+0xbb76]) (0xB7B4E66C [libj9prt24.so+0x1766c]) (0xB7B42C09 [libj9prt24.so+0xbc09]) (0xB7B42D2C [libj9prt24.so+0xbd2c]) (0xB7B429A8 [libj9prt24.so+0xb9a8]) (0xB7B4E66C [libj9prt24.so+0x1766c]) (0xB7B42A1C [libj9prt24.so+0xba1c]) (0xB7B7AAA6 [libj9vm24.so+0xfaa6]) (0xB7B7A726 [libj9vm24.so+0xf726]) (0xB7B4E66C [libj9prt24.so+0x1766c]) (0xB7B79F0B [libj9vm24.so+0xef) (0xB7B79D5E [libj9vm24.so+0xed5e]) (0xB7B4F199 [libj9prt24.so+0x18199]) __kernel_rt_sigreturn+0x0 (0xB7FDC40C [linux-gate.so.1+0x40c]) (0xA0CE6B36 [<unknown>+0x0]) JVM_InvokeMethod+0x92 (0xB7BE59C4 [libjvm.so+0xa9c4]) JVM_InvokeMethod+0x58 (0xB7C69398 [libjvm.so+0x3398]) Java_sun_reflect_NativeMethodAccessorImpl_invoke0+0x34 (0xA6D20804 [libjava.so+x12804]) (0xA6ED8FB7 [<unknown>+0x0]) JVM_InvokeMethod+0x92 (0xB7BE59C4 [libjvm.so+0xa9c4]) JVM_InvokeMethod+0x58 (0xB7C69398 [libjvm.so+0x3398]) Java_sun_reflect_NativeMethodAccessorImpl_invoke0+0x34 (0xA6D20804 [libjava.so+x12804]) (0xA6ED8FB7 [<unknown>+0x0]) (0xB7B89D85 [libj9vm24.so+0x1ed85]) (0xB7BBFABD [libj9vm24.so+0x54abd]) (0xB7B4E66C [libj9prt24.so+0x1766c]) (0xB7BBFB9B [libj9vm24.so+0x54b9b]) (0xB7B8A37D [libj9vm24.so+0x1f37d]) (0xB7B883C4 [libj9vm24.so+0x1d3c4]) startJavaJNI+0x418 (0xB7FC53D9 [eclipse_1407.so+0x83d9]) startJavaVM+0x24 (0xB7FC6878 [eclipse_1407.so+0x9878]) run+0x59d (0xB7FC014B [eclipse_1407.so+0x314b]) (0x080490EE [notes2+0x10ee]) __libc_start_main+0xf3 (0xB7DFF9D3 [libc.so.6+0x199d3]) --------------------------------------- IMO it's related to the following: http://git.eclipse.org/c/platform/eclipse.platform.swt.git/commit/?id=8a770faaa4942f4e1cde0428ab3348bcc4c88e3f
By the way, I'm pulling the most recent git and building right now. Looking at the commits, there's a high chance that it should resolve the issue (as running without animations resolves crash issues also, on what seems to be menu popups).
Update.. pulled the most recent and I still get the failures unfortunately..
can you give a shot at the "dummy" patch posted at https://bugs.kde.org/show_bug.cgi?id=329814 ?
I have downloaded the patch and am working on building it for openSUSE 13.1 on KDE 4.12. Once done I'll install and give it a 'test' and reply back. BTW, I'm building from git + patch (since this was considered a dummy patch I assumed it was never committed and I didn't check either).
Hugo, Same crash with the commenting of the said lines. I think it has to do with the menu re-writing. It's consistent when sending an email. gdb doesn't give any usable data other than this potential hint: Module=/usr/lib/libgobject-2.0.so.0 Module_base_address=A2939000 Symbol=g_object_get_qdata
@Ben, mmm that's too bad. The commented code is the only place where we call g_object_get_qdata explicitly. I would at least have expected a crash at some different place, which in turn would have given me a clue on where to look for an issue (the above code is called at only three places in render_flat_box). Now the fact that the patch did not change anything, means it is a gtk/glib internal call to _qdata, and I have no clue where to look. Maybe if you have time you can also give a shot at comment #3 from https://bugs.kde.org/show_bug.cgi?id=329814 (though I fear it will not change anything either). Last but not least, you can also try editing oxygenstylewrapper, in the method: StyleWrapper::classInit comment out all the lines of type: style_class->draw_hline = draw_hline; (that should get you back to raleigh, more or less), see if the crash still happens, and if not, uncomment the lines one by one until it reappens (though I suspect a crash in draw_flat_box). Thanks for helping (not having a full backtrace with method calls sequence really makes thing hard to debug. Same for eclipse).
Hello, I'm using Fedora 20, with Lotus notes client 9.0.1, and I can confirm this behaviour: [20910:00002-3018668288] GetSystemMenu() returned a null handle [20910:00002-3018668288] 01/14/2015 12:26:05.08 PM DeskClientOpenInt> Calling CreateProgramRCP pszRCPCmdLine[/authenticate ] bDeskProvisioningRestart [0] [20910:00002-3018668288] 01/14/2015 12:26:05.09 PM DeskClientOpenInt> Executed CreateProgramRCP [20933:00002-3077854976] 01/14/2015 12:26:05.96 PM InitGlobalProcessInfo> PID [20933]!= [0] [20910:00002-3018668288] 01/14/2015 12:26:16 PM Connected to server DATAGD0/GD/MERKUR [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration started [21256:00002-3030424064] 01/14/2015 12:26:32 PM Initializing Dynamic Client Configuration [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration updating policy information [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration: Applying policy bookmarks [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration updating location information [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration updating location information using policy [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration updating location information using policy [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration updating location information using policy [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration updating location information using policy [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32.11 PM DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc [21256:00002-3030424064] 01/14/2015 12:26:32 PM Dynamic Client Configuration shutdown [20910:00002-3018668288] (MailSendNoteActual)- after lookup Total recipients 1 Unhandled exception Type=Segmentation error vmState=0x00040000 J9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=00000000 Signal_Code=00000001 Handler1=B74BDCDA Handler2=B7483021 InaccessibleAddress=00003C00 EDI=0000C000 ESI=09D832B8 EAX=00003C00 EBX=49DE9000 ECX=A7B369A0 EDX=A7B36640 EIP=49DAEE7F ES=007B DS=007B ESP=BFAFC7E4 EFlags=00210206 CS=0073 SS=007B EBP=BFAFC81C Module=/lib/libgobject-2.0.so.0 Module_base_address=49D98000 Symbol=g_object_get_qdata Symbol_address=49DAEE60 Target=2_40_20130704_155156 (Linux 3.17.8-200.fc20.i686+PAE) CPU=x86 (8 logical CPUs) (0x1f43a6000 RAM) ----------- Stack Backtrace ----------- (0xB7476B76 [libj9prt24.so+0xbb76]) (0xB748266C [libj9prt24.so+0x1766c]) (0xB7476C09 [libj9prt24.so+0xbc09]) (0xB7476D2C [libj9prt24.so+0xbd2c]) (0xB74769A8 [libj9prt24.so+0xb9a8]) (0xB748266C [libj9prt24.so+0x1766c]) (0xB7476A1C [libj9prt24.so+0xba1c]) (0xB74BEAA6 [libj9vm24.so+0xfaa6]) (0xB74BE726 [libj9vm24.so+0xf726]) (0xB748266C [libj9prt24.so+0x1766c]) (0xB74BDF0B [libj9vm24.so+0xef0b]) (0xB74BDD5E [libj9vm24.so+0xed5e]) (0xB7483199 [libj9prt24.so+0x18199]) (0xB7766CA4) (0xA12704F6 [<unknown>+0x0]) JVM_InvokeMethod+0x92 (0xB752C9C4 [libjvm.so+0xa9c4]) JVM_InvokeMethod+0x58 (0xB774A398 [libjvm.so+0x3398]) Java_sun_reflect_NativeMethodAccessorImpl_invoke0+0x34 (0xA3BC9804 [libjava.so+0x12804]) (0xA683A197 [<unknown>+0x0]) JVM_InvokeMethod+0x92 (0xB752C9C4 [libjvm.so+0xa9c4]) JVM_InvokeMethod+0x58 (0xB774A398 [libjvm.so+0x3398]) Java_sun_reflect_NativeMethodAccessorImpl_invoke0+0x34 (0xA3BC9804 [libjava.so+0x12804]) (0xA683A197 [<unknown>+0x0]) (0xB74CDD85 [libj9vm24.so+0x1ed85]) (0xB7503ABD [libj9vm24.so+0x54abd]) (0xB748266C [libj9prt24.so+0x1766c]) (0xB7503B9B [libj9vm24.so+0x54b9b]) (0xB74CE37D [libj9vm24.so+0x1f37d]) (0xB74CC3C4 [libj9vm24.so+0x1d3c4]) startJavaJNI+0x418 (0xB775E3D9 [eclipse_1407.so+0x83d9]) startJavaVM+0x24 (0xB775F878 [eclipse_1407.so+0x9878]) run+0x59d (0xB775914B [eclipse_1407.so+0x314b]) (0x080490EE [notes2+0x10ee]) __libc_start_main+0xf3 (0x4992CB73 [libc.so.6+0x19b73]) ---------------------------------------
Dear Bug Submitter, This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!