Whenever I close the contact list, all accounts are gone. Reproducible: Always Steps to Reproduce: 1. Create new account 2. Close contact list 3. Open contact list again Actual Results: Accounts are gone. Expected Results: Well, accounts should still be there.
Are they really really gone when you check in system settings (-> IM & VoIP settings)? Also, are you using standard packages (both ktp and system)?
Yes, and yes (not sure what "standard packages" means here, though).
Standard as in "no added ppa into system". One more thing - can you actually connect when you create that account?
Run ktp-debugger after creating the account Copy the output from the tab marked "Mission Control" and either look for errors or paste it here. Also can you run "mc-tool --dump" from the command line at various points and paste the output. This bug is normally caused when Mission Control (the telepathy backend) cannot write to .local/share/telepathy/mission-control/accounts.cfg, which is due to something odd in the setup.
(In reply to comment #3) > Standard as in "no added ppa into system". At least no KDE or Telepathy related packages. > One more thing - can you actually connect when you create that account? Yes, that works. As long as I leave contact list open.
(In reply to comment #4) > This bug is normally caused when Mission Control (the telepathy backend) > cannot write to .local/share/telepathy/mission-control/accounts.cfg, which > is due to something odd in the setup. Well, I see this in the debugger: 25.11.2013 21:30:50.862642 - [mcd] am_default_load_keyfile: Failed to load accounts from /afs/altum.de/home/heini/.local/share/telepathy/mission-control/accounts.cfg: Permission denied I've checked the permissions, and they are fine (both Unix and AFS; I can read the file with cat from a shell). Looks like it doesn't like AFS?
Are you using the network Andrew File System? That might be the cause of your problem. Telepathy is restricted in Kubuntu by a security framework called AppArmor, which defines what Telepathy can and cannot do. Can you try turning it off and see if it still happens? Here are some useful infos: http://dijks.wordpress.com/2012/07/06/how-to-disable-apparmor-on-ubuntu-12-04-precise/ https://help.ubuntu.com/community/AppArmor#Disable_AppArmor_framework
(In reply to comment #7) > Are you using the network Andrew File System? That might be the cause of > your problem. Yes, I do. However that was not the problem. It was indeed: > Telepathy is restricted in Kubuntu by a security framework called AppArmor, > which defines what Telepathy can and cannot do. Can you try turning it off > and see if it still happens? Wasn't aware that I had it still enabled. Usually the first thing I disable. Thanks a lot.
Cool, thanks for letting us know :)