Dolphin fails to display contents of Samsung Wave II (Bada 2.0) phone storage. It is possible to access phone memory using the mtp-filetree command as well as Amarok... kio-mtp detects connection of a phone and calls it Portable music player in the sidebar. But when I click it I immediately get a report in the pink error cloud: "Failas ar aplankas udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-3 neegzistuoja." which loosely translated means "File or folder udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-3 does not exist." If I launch Dolphin from Konsole, I do not get any output upon trying to open the phone. Dmesg output after attaching the phone: [ 842.788078] usb 2-3: new high-speed USB device number 3 using ehci-pci [ 842.920543] usb 2-3: New USB device found, idVendor=04e8, idProduct=6860 [ 842.920548] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 842.920551] usb 2-3: Product: Wave II [ 842.920554] usb 2-3: Manufacturer: Samsung Electronics [ 842.921945] cdc_acm 2-3:1.1: ttyACM0: USB ACM device mtp-filetree output: $ mtp-filetree Device 0 (VID=04e8 and PID=6860) is a Samsung Galaxy models (MTP). Unable to open ~/.mtpz-data for reading, MTPZ disabled.Attempting to connect device(s) Device: Wave II Storage: Phone 4000002 Images 4000006 Camera 2 20110101_000750.jpg 4000005 Videos 4000009 Camera 4000004 Sounds 4000007 Recorded files 4000008 Ringtones 1 Over the horizon.mp3 4000003 Others 4000006 Camera 2 20110101_000750.jpg 4000009 Camera 4000007 Recorded files 4000008 Ringtones 2 20110101_000750.jpg 1 Over the horizon.mp3 9999997 DevLogo.fil OK. I will attach mtp-detect output as a file. Reproducible: Always
Created attachment 83185 [details] Output of mtp-detect command
I get the following error. >The file or folder udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb2/2-2 does not exist. Kernel - Linux 4.17.4-200.fc28.x86_64 #1 SMP Tue Jul 3 14:06:39 UTC 2018 x86_64 OS - Fedora 28 KDE $ dnf list installed | grep -ie mtp esmtp.x86_64 1.2-10.fc28 @fedora kf5-ksmtp.x86_64 17.12.3-1.fc28 @fedora kio_mtp.x86_64 0.75-17.20141221gitc418634.fc28 libesmtp.x86_64 1.0.6-14.fc28 @fedora libmtp.x86_64 1.1.14-3.fc28 @fedora simple-mtpfs.x86_64 0.2-11.fc28 @fedora simple-mtpfs works just fine. Other folks have reported that even Nautilus works fine. This issue is consistently reported by several folks in the mailing list linked below. https://lists.fedoraproject.org/archives/list/kde@lists.fedoraproject.org/message/2BG3MTOOZZWORVGBTM3DZ2TYDD4AH5SK/
Does this still happen? Are you sure you are actually enabling MTP from the Android phone? (unlocking the phone is not enough).
@Elvis >The file or folder udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:1d.6/0000:06:00.0/0000:07:02.0/0000:3e:00.0/usb3/3-1 does not exist. 1. Device unlocked. 2. Use USB for - File Transfer. Yes, I have made sure that the device is unlocked and USB option file transfer is selected. MTP via KIO doesn't work while other MTP implementations work. I have tried on the following two devices. a) Pixel 1 device with Android 9.0 b) Moto G with Android 5.1
Can you also make sure that you are running only one process of Dolphin? There must be at most one mtp.so instance showing up in ksysguard, otherwise MTP won't work.
I tried closing the dolphin and making sure there's only one instance of mtp.so. If I am doing everything correctly it is still not working to the best of my knowledge.
Created attachment 114465 [details] screenshot with one mtp.so
Created attachment 114487 [details] mtp.so and error message
I also share the same issue. In the previous comment, I have also produced the same issue on Kubuntu 18.04 LTS. The error message came up when I click onto "Open with File Manager" on the system tray. Since I am on a Sony Xperia XZ1 Compact, I have also tried moving to libmtp-1.1.15. (Kubuntu only provides 1.1.13). However, it did not improve the situation except for being able to recognize the device as "Sony Xperia XZ1 Compact" Some more information when using 1.1.15: mflai@kubuntu:~$ mtp-detect libmtp version: 1.1.15 Listing raw device(s) Device 0 (VID=0fce and PID=01f4) is a SONY XPeria XZ1 Compact. Found 1 device(s): SONY: XPeria XZ1 Compact (0fce:01f4) @ bus 1, dev 16 Attempting to connect device(s) Android device detected, assigning default bug flags USB low-level info: bcdUSB: 512 bDeviceClass: 0 bDeviceSubClass: 0 bDeviceProtocol: 0 idVendor: 0fce idProduct: 01f4 IN endpoint maxpacket: 512 bytes OUT endpoint maxpacket: 512 bytes Raw device info: Bus location: 1 Device number: 16 Device entry info: Vendor: SONY Vendor id: 0x0fce Product: XPeria XZ1 Compact Vendor id: 0x01f4 Device flags: 0x18008106 Configuration 0, interface 0, altsetting 0: Interface description contains the string "MTP" Device recognized as MTP, no further probing. Device info: Manufacturer: Sony Model: G8441 Device version: 1.0 Serial number: BH905M6H9E Vendor extension ID: 0x00000006 Vendor extension description: microsoft.com: 1.0; android.com: 1.0;sonyericsson.com/SE: 1.0; Detected object size: 64 bits Extensions: microsoft.com: 1.0 android.com: 1.0 sonyericsson.com/SE: 1.0 ... mflai@kubuntu:~$ mtp-filetree Device 0 (VID=0fce and PID=01f4) is a SONY XPeria XZ1 Compact. Attempting to connect device(s) Android device detected, assigning default bug flags Device: Xperia XZ1 Compact Storage: Internal shared storage 1 Music 2 Podcasts 3 Ringtones 4 Alarms 5 Notifications 6 Pictures 5945 Screenshots 5946 Screenshot_20171123-215034.png 6071 Screenshot_20171129-125924.png ... mflai@kubuntu:~$ uname -a Linux kubuntu 4.15.0-32-generic #35-Ubuntu SMP Fri Aug 10 17:58:07 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux Thank you for looking into this. Please let me know if you will want more tests on my system.
Still a problem?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!