Bug 325349 (empty_list) - Contact list shows no contacts
Summary: Contact list shows no contacts
Status: RESOLVED FIXED
Alias: empty_list
Product: telepathy
Classification: Unmaintained
Component: contactlist (show other bugs)
Version: 0.6.80
Platform: Gentoo Packages Linux
: HI major
Target Milestone: 0.7.0
Assignee: Telepathy Bugs
URL: https://bugs.archlinux.org/task/36801
Keywords:
: 326851 327489 (view as bug list)
Depends on:
Blocks:
 
Reported: 2013-09-26 22:27 UTC by Dennis Schridde
Modified: 2013-11-13 09:42 UTC (History)
5 users (show)

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Description Dennis Schridde 2013-09-26 22:27:36 UTC
My contact list shows no contacts. When I disable Nepomuk in the Systemsettings, and restart the contact list, the contacts show up. All accounts are connected/online in both cases and other settings were changed in addition to disabling Nepomuk. This is not related to show-online or any similar settings.
Comment 1 Dennis Schridde 2013-09-26 22:29:36 UTC
Nothing else had an effect, either. I restarted KDE, Plasma only, disconnected and reconnected. On the first run, when I had just upgraded from 0.6.3 to 0.6.80 and had no yet restarted KDE (only killed Plasma and restarted plasma-desktop to get the new KTP), the bug did not appear.
Comment 2 Dennis Schridde 2013-09-26 22:30:18 UTC
s/and other settings were changed/and no other settings were changed/
Comment 3 David Edmundson 2013-09-26 23:17:28 UTC
Could you verify something for me:

Can you open konsole and run
nepomukshow /path/to/some/file/that/exists

and tell me whether it showed some results or whether you get an error message about "soprano" and "main model".
Comment 4 Dennis Schridde 2013-09-27 06:58:44 UTC
(In reply to comment #3)
> nepomukshow /path/to/some/file/that/exists

I would need to have Nepomuk file indexing enabled for that to show anything, right? I currently don't, because it bogs down the PC too much. Is there another way? Can I query emails somehow? Because I have enabled Akonadi email indexing (even though it bogs down the PC - because otherwise Akonadi/Kontact search won't work).
Comment 5 David Edmundson 2013-09-27 08:13:21 UTC
ps aux | grep nepomukstorage
Comment 6 Dennis Schridde 2013-09-27 19:52:27 UTC
(In reply to comment #5)
> ps aux | grep nepomukstorage

Process exists.
Comment 7 Dennis Schridde 2013-09-27 20:17:36 UTC
I fixed the issue by deleting ~/.kde4/share/config/nepomuk*, ~/.kde4/share/apps/nepomuk/ and ~/.local/share/nepomuk-contact-images/ after dvratil pointed me to https://bugs.archlinux.org/task/36801 on IRC. There seems to be some issue when virtuoso was up- and then downgraded.
Comment 8 Dennis Schridde 2013-09-29 08:22:50 UTC
The contact list will also be empty, if KDE has not yet completely finished starting. I assume that in that stage Nepomuk is running ("ps aux | grep nepomukstorage" shows a process), but not yet operational.

I suggest that KTP does the following in this case:
1) Inform the user that Nepomuk cannot be contacted at the moment (i.e. via a non-modal text at the top of the contact list)
2) Continuously retry
3) Display the old contact list as a fallback until Nepomuk answered
Comment 9 Dennis Schridde 2013-09-29 09:47:16 UTC
It seems that the cause mentioned in comment #8 is not exactly correct. It also happens that during "normal" times the contact list stays empty. I have not yet extensively tested this, but it appears that it will then take a minute or more until the contacts are being displayed.

So to expand on my suggestion from comment #8: Is it possible to display a non-semantic contact list for as long as no additional information was received from Nepomuk? And communicate the ongoing query via a non-modal text at the top as suggested before, or using an hour glass (e.g. whirling dots in a circle) in the background of the contact list? And once the semantic information arrives, start to merge contacts and rearrange the list as necessary?
Comment 10 David Edmundson 2013-10-06 00:39:30 UTC
Probably fixed with d74319468dbd116586bcf56a278f2f7b0b333ec3 which checks nepomuk storage as well as the feeder is running. Otherwise it falls back to regular mode.
Comment 11 David Edmundson 2013-11-13 09:41:15 UTC
*** Bug 327489 has been marked as a duplicate of this bug. ***
Comment 12 Martin Klapetek 2013-11-13 09:41:24 UTC
*** Bug 326851 has been marked as a duplicate of this bug. ***