Bug 324496 - Cannot connect to Facebook - network error occurs always
Summary: Cannot connect to Facebook - network error occurs always
Status: RESOLVED FIXED
Alias: None
Product: telepathy
Classification: Unmaintained
Component: auth-handler (show other bugs)
Version: 0.6.3
Platform: Kubuntu Linux
: NOR normal
Target Milestone: Future
Assignee: Telepathy Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-09-04 13:14 UTC by Petr Svoboda
Modified: 2013-09-07 11:51 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Petr Svoboda 2013-09-04 13:14:24 UTC
When connecting to Facebook, I cannot connect. It says Network error.

Reproducible: Always

Steps to Reproduce:
1. Connect to Facebook
2. Wait few seconds
3. See it is not connected network error occurs
Actual Results:  
When I tried /usr/lib/kde4/libexec/ktp-auth-handler --debug --persist in console it says:
ktp-auth-handler(28884)/Telepathy-Qt tp-qt:0.9.3: ConnectionLowlevel::contactAttributeInterfaces() used with status 1 != ConnectionStatusConnected  
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  669 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  669 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  669 
Unknown signature value:  795 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668 
Unknown signature value:  668

Expected Results:  
It should connect to Facebook ;-)
Comment 1 Ezio Vergine 2013-09-05 09:12:20 UTC
Same issue here. Kde 4.11.0. Worked few days ago.
Can I provide other useful information for resolve this problem?
Comment 2 Petr Svoboda 2013-09-05 09:15:13 UTC
I use KDE 4.11.0 too and it stopped working from day to day.
Comment 3 Martin Klapetek 2013-09-05 09:19:52 UTC
This bug happens because Facebook is transitioning to a new XMPP server. More details can be found on our forums, see

http://forum.kde.org/viewtopic.php?f=230&t=117291#p291549

and for possible workaround

http://forum.kde.org/viewtopic.php?f=230&t=112102#p290090
Comment 4 David Edmundson 2013-09-05 15:00:40 UTC
Those comments are a bit old.

Updated version with a better patch here: https://bugs.freedesktop.org/show_bug.cgi?id=68829
Comment 5 David Edmundson 2013-09-07 11:51:34 UTC
Upgrade to Telepathy Gabble 0.18.1