Bug 323410 - Some facebook contacts switch from image+name to number@chat.facebook.com
Summary: Some facebook contacts switch from image+name to number@chat.facebook.com
Status: RESOLVED NOT A BUG
Alias: None
Product: telepathy
Classification: Unmaintained
Component: contactlist (show other bugs)
Version: 0.6.3
Platform: Arch Linux Linux
: NOR normal
Target Milestone: Future
Assignee: Telepathy Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-08-12 12:08 UTC by Ezio Vergine
Modified: 2013-08-16 04:32 UTC (History)
2 users (show)

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Description Ezio Vergine 2013-08-12 12:08:36 UTC 
After a bit of time that i'm online, some facebook contacts switch from image+name to number@chat.facebook.com (http://wstaw.org/m/2013/08/12/snapshot07.png). If I start a conversation with one of this contact, in chat plasmoid I see the correct name. If I restart telepathy, all contacts are ok but after a little bit of time the issue returns. I've tried to delete an recreate the facebook account but the result is the same

Reproducible: Always

Steps to Reproduce:
1. open contacts list
2.
3.
Actual Results:  
After a bit of time, i've same facebook contacts with number@chat.facebook.com instead image+name

Expected Results:  
a list of contacts with correct image and name
Comment 1 Ezio Vergine 2013-08-12 12:09:12 UTC 
I've this problem also with telepathy-kde 0.6.2
Comment 2 David Edmundson 2013-08-12 12:19:56 UTC 
Bug in Facebook XMPP :(

They send out broken updates with names missing. Other clients are affected too like PSI.
Some happen to hide it better if they have some sort of offline cache that they don't update - but still not a lot we can really do.
Comment 3 Ezio Vergine 2013-08-12 15:52:50 UTC 
Ok, I wish the problem will be resolved mainstream. Thx for help and reply.
Comment 4 Peter Andreasen 2013-08-14 11:53:08 UTC 
I can confirm this problem on Telepathy 0.6.3, KDE 4.10.5, Fedora 19
Comment 5 David Edmundson 2013-08-16 04:32:53 UTC 
See thread
http://forum.kde.org/viewtopic.php?f=230&t=112102&p=290090#p290090

Facebook sends broken updates. There is nothing we can do.