Bug 323221 - Kleopatra fails to start (fresh install)
Summary: Kleopatra fails to start (fresh install)
Status: RESOLVED FIXED
Alias: None
Product: kleopatra
Classification: Applications
Component: general (show other bugs)
Version: 2.1.1
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-08-06 09:01 UTC by Dudeman55557
Modified: 2015-08-05 14:03 UTC (History)
7 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
The first pop up window. (35.11 KB, image/png)
2013-11-13 10:53 UTC, AdAm S.
Details
The second pop up window. (61.60 KB, image/png)
2013-11-13 10:55 UTC, AdAm S.
Details
My windows config. (21.23 KB, image/png)
2013-11-13 10:56 UTC, AdAm S.
Details

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Description Dudeman55557 2013-08-06 09:01:35 UTC
I installed Kleopatra with gpg4win. I'm on Windows 7 home premium (x64).

What happens: Whenever I try to start Kleopatra, I get a "busy" mouse icon, and kbuildsycoca4.exe and kleopatra.exe appear in task manager. Then, kbuildsycoca4.exe goes away, and a few seconds later, so does kleopatra.exe. No crash report appears.

I attempted an uninstall/reinstall, with no success.
Comment 1 RolDiet 2013-09-30 02:07:31 UTC
Same as above. Got the latest gpg4win-2.2.0 from internet. Installed on PC with WIN7 64bits with AMD Phenom II x4 965 processor. 
Claws-Mail and GPA are working. 
When starting Kleopatra error notice appears: "kbuildsycoca4.exe - entry point not found" and "It was not possible to find the entry point of the procedure _7N7QObject16staticMetaObjectE in the library of of the dll QtCore4.dll".
Same installed on a LapTop all worked fine.
Comment 2 AdAm S. 2013-11-13 10:53:44 UTC
Created attachment 83547 [details]
The first pop up window.
Comment 3 AdAm S. 2013-11-13 10:55:09 UTC
Created attachment 83548 [details]
The second pop up window.
Comment 4 AdAm S. 2013-11-13 10:56:35 UTC
Created attachment 83549 [details]
My windows config.
Comment 5 AdAm S. 2013-11-13 10:58:07 UTC
I have been installed Gpg4win 2.2.1
The problem is just like what I show above.
Comment 6 sbq 2014-02-02 21:04:44 UTC
gpg4win-2.2.1, Windows 7 Home Premium 32-bit

I get the same behavior if I start kleopatra from a DOS command line or by double-clicking the .exe in Windows Explorer: I never see the GUI.  Windows Task Manager shows kleopatra.exe using ~50% of the cpu for > 90 seconds then it is gone, apparently it exited.  During that time the amount of memory kleopatra is using increases about 70 KBytes per second, assuming that Task Manager refreshes at 1 second intervals.

I am also having a hanging issue with "gpg2 --encrypt", do not know if it is related, but thought I'm mention it.
Comment 7 Klaus 2015-01-04 17:00:46 UTC
On Wednesday 28 May 2014 at 14:25:51, Klaus wrote:
       System Windows XP
       Microsoft Office 2010
       GPA ist 0.9.4, Copyright © 2000-2002, G-N-U GmbH, Copyright © 2002-2003
       Miguel Coca, Copyright © 2005-2013 g10 Code GmbH GnuPG 2.0.22,
      Gpg4win, Version 2.2.1 (2013-10-07)

GPA (GNU Privacy Assistent) opens:
> Kleopatra crushes:
> Procedureinsprungpunkt _ZN7QObject16staticMetaObjectE" was not found in dll QtCore4.dll. 
Outlook beenden und wieder starten bzw. Outlook beenden und Kleopatra auf anderem Wege starten hat nicht funktioniert. 
Diesen Fehler habe ich schon im Zusammenhang mit Win7 gelesen, aber auch
dort keine weiterführenden Aktionen gefunden. 
Kann mir jemand Hinweise geben, ob Kleopatra unter WinXP bzw. mit Office 2010 funktioniert, bzw. wie dieses Problem behoben werden kann? 
Außerdem: Seltsam ist auch das Icon für das Kleopatra.exe - Programm.
Danke
Comment 8 Klaus 2015-01-08 13:51:36 UTC
Klaus from Comment 7:
issue resolved:
Installed new version of gpg4win-2.2.3.exe, Version 2.2.3.59129
and now also Kleopatra is running.

regards
Klaus
Comment 9 Andre Heinecke 2015-08-05 14:03:59 UTC
I've fixed a family of issues like that with 2.2.2

Overlooked this report. As you already confirm that kleo works for your with 2.2.3 I'm marking this issue as resolved.