First let me clear up some missunderstanding. When you try to register or reset your password, you are on identity.kde.org, the central login service for KDE. This provides a central account where you can login and create accounts based on those credentials for e.g. the forums or the wikis.

This explains that your username is indeed NOT in the forums database, but it is in the db for identity.kde.org :) And it corresponds to the email you used here. Your username is  "andric"

Hope that helps resetting your password. Note: Once that is done and you go over to forum.kde.org you will need to login with that username and your new password, and on the first time you will be asked again to choose a displayname. This does not work as login! It is only the name that will be displayed to the public.

hello!

first, thank you for your kind help...sedond: i tried with username "andric" and my email, but got this message:


Information

The e-mail/username information submitted could not be found.


....could i be doing sth wrong?

thank you 4 ur help :)


nice day 

simon:)

Make sure you try to reset your password on http://identity.kde.org and not http://forum.kde.org

hello!

although it didnt want to reset my password - i could log on using my standard password...

also noq i understand that the username is just for the purpose of logging in....right?

another thing....it didnt ask me to change my username in identity but in kde forum... :) thank you for help...now it works....

nice day

Simon:)

I request reopening this bug. I have the same problem (email reported as taken so can't re-register, username either forgotten or rejected by password recovery form for unknown reasons), except I have just registered a few days ago, never received the handshake email, and never had the opportunity to set password.

I've sent you an email now with your account details.

same issue here...
the system says I have the incorrect username.
I am sure of my email address though.
same email as for bugs.kde.org
i wish there would be another form to recover username automatically.

thanks

While you may have a forum account, the forum has since switched to Identity authentication you need to use your KDE Identity credentials to login. The name displayed on the forum is merely your "display name".

I have checked both the forum and Identity databases - your email address is registered on neither.

Thanks for looking into it... but when I try to register a new account on
identity.kde.org it says ... ( Email Address "somekool@somekool.net" has
already been taken. )

I think it's very much likely I have registered an account in the past.
could you have an other look ?

I need access to https://git.reviewboard.kde.org/account/login/
which also use Identity service.

thanks

You had a pending registration from a previous entry. I have now resent that account activation email.

thanks, problem solved.

I can confirm the problem on identity.kde.org as reported by previous users:

Resetting the password is only possible when one remembers the username, and the email address is blocked for registration of new accounts if one created an account before.

All previous problems have been solved only by manual interference, not by resolving the underlying problem that users have no way to reset their password or obtaining information about their username without first knowing the username.

*** This bug has been marked as a duplicate of bug 318475 ***

I'm having the same issue, I have the same e-mail registered in bugs and indentity but I can't remember my user name for the latter. Could you please have a look at it? I'm not sure if I activated my account.

I have now emailed your Identity username to you David.

Thank you very much Ben, problem solved.

Same for me - I don't remember my username... Didn't use the account for a while a can't remember another possibility for my username. Please Help.

You can't login because the forum now uses Identity for authentication, and you don't have an Identity account. If you register on Identity using the same email address as you used on the forum, then your accounts will be merged when you login.

I created an identity account but forgot the username I used there. I even logged in once using identity. Then I didn't use it for a while and it's gone from my mind. As I don't have the username (only my email) I can't change anything. (not the email used here, it's lorbluelight(at)gmx(dot)de)

I'm afraid I can't find any accounts registered with the address you specified. Can you please try to register on Identity with that address (assuming it matches your forum email address)?

Identity says the Mail is already taken but I forgot one letter in the mail.

lordbluelight(at)gmx(dot).de

I've emailed your Identity account username to you.

Thank you - that was it.

Lost my identity account name too: matus.talcik@gmail.com

Your Identity username has been sent to you via email.

Luckily, this (bug) page saved the password against my email The page did not recognise my user or passwrds

Otherwise I would never have been able to contact anyone about not being able to sign in.

email:  drajdoyle@aol.com
The user - It should have been "wrapper" or after that : "wrapperband" - according to my information. 

It was annoying and is causeing you more work not to be able to have a simple reset (perhaps confirming) for the emailadderss???

Caused me trouble lot of reporting the fix to Kaffeine failed audio on upgrade to kubuntu 14.10 (+KDE) ( I am disabled and have trouble anyway).

Tony Doyle

Your KDE Identity username has now been emailed to you.

Same problem as many others.  I am already logged in through my browser on bugs.kde.org (thankfully, otherwise I could not write this), email address the.one.eleven AT gmail DOT com, no idea what my username is.

On identity.kde.org (and forums.kde.org), I can neither login, register, nor reset my password.  I also have no way of knowing what my username is, though I have suspicions.

I've now emailed your username to you.

I'm having the same problem here. As long as I know I only have a bugs.kde.org account but I can not create an account at identity.kde.org because it says that my mail has been taken, when I try to recover password it demands a username which I don't have or remember.

My email is jaimealbertosilva AT gmail DOT com

Thanks.

Your Identity username has now been emailed to you Jaime.

I'm having same problem as Jaime.
Have registered for bugs.kde.org account and can login fine here, but don't know username.. have tried 2-3 usernames i usually use and it's not either of those.

please ignore my request.. have figured the login

Hi there, I also forgot my user name in identity.k.o. Sorry for the noise. Maybe a "Recover username" option will be a good idea? Thanks, Alberto

Your username has now been emailed to you.

My user name was register in the forum is: metalinx , mail: rusviba@yahoo.com
I can't recover password.

I've checked your account - you don't have a KDE Identity account hence why you can't login to the forum. 

Please head to https://identity.kde.org/ and register using the same email address as you used on the forum (rusviba@yahoo.com). 

Once activated you should be able to login on the forum using your new Identity credentials, and the forum should automatically map your new Identity account with your previous Forum account.

I have this same issue.
mail: mzs(dot)112000(at)gmail(dot)com
I also forgot my user name.
You should add a "Forgot Username" option.

Your username has been emailed to you.

Same issue here. I lost my username.

Btw this seem to be a common issue. Could we have a username recovery tied to the email (as it's the piece of information one is the less likely to lose) ?

Your username has now been emailed to you. Improvements are being worked on to the process, however we don't know how long they will take at this time sorry.

Thanks. For the help and the follow up both :)

Same issue here again. I lost my username.

Your username has now been sent to you Richard.

Same Problem Here

Your username has now been sent to you Andrew.

I lost my login name. I was able to reset my password, but can not find any where to obtain my login name.

Can anyone show me how to completely delete an account?

Joe, your username has now been emailed to you.

... Would it be possible to also know my username ? My email is pereira.alex@gmail.com

It should be a combination of "pereira" and "alex" words, but cannot figure it out.

Thanks

Alexandre, your username has now been sent to you.

Same problem.

Thanks in advance.

Jonathan, your Identity username has now been sent to you.

I seem to be in the same boat.

Thanks and sorry for the trouble.

David,  your username will be sent to you shortly.

Sorry, but the same problem.

Thanks in advance.

Ahmet, your username has now been sent to you.

I am also with the same problem unfortunately.

Same problem here, thank you in advance for sending username.

Your respective usernames have now been sent to you both.

I am on the same boat.

Thanks in advance.

Your Identity username has now been sent to you.

I am trying to login on forum.kde.org and it tells me my password is wrong.
When I try to recover it, it takes me to identity.kde.org. Which requires a username,
and no way to recover it. Which is absolutely ridiculous!
And when I try register (I thought maybe I didn't actually use the forum in the past)
 it tells me that my e-mail is taken.

So:
1. I can't create a new account, because my e-mail is already used.
2. I cannot login without knowing the username and the password
3. I need the username to recover the password,
4. There is no way to recover the username!

Out of curiosity, who designed this system?

Jakub, your username has now been sent to you.

(In reply to Ben Cooksley from comment #64)
> Jakub, your username has now been sent to you.

Thanks, but that's not the point!

Are you actually expecting people to recover their usernames
by posting in some weird bug request?
And you're going to keep responding to those?
This is still a terrible, terrible system!

Why is this bug even marked as "resolved"?

There are quite a number of plans to improve this situation, but you may not be aware that:

a. People doing sysadmin work / forum are all volounteers;
b. There isn't a sufficiently large number of people to tackle such complex issues in a timely manner;
c. Even "regular" maintenance requires a lot of work, so larger plans move slowly.

> And you're going to keep responding to those?

What else can be done? Not ideal, but we got to do what we can until the situation improves.

Sorry for the noise, but I have the same problem. I'm pretty sure I never registered on KDE Identity, only here in the bugtracking system, so I don't have a username, only my e-mail address and I can't login, register nor reset my password.

Thank you.

Luis, you had an account which had not yet been activated. I've resent the account activation email to you now.

Same here. I do not remember my user name.  My email is the same as on this KDE bugs account.

Sasha, your username has now been emailed to you.

Hello, i have the same problem, I have mail but do not remember username. Why this system is so complicated.. I should be asked just for email, right? How to find out my username now?

Djordje, your username has been emailed to you.

Thank you!

I'm having the same issue, I have the same e-mail registered in bugs and indentity but I can't remember my user name for the latter. Could you please have a look at it? 
Regards,

Gilberto

Gilberto, I have now emailed your username to you.