I've installed the debug symbols, but your crash collection tool doesn't think I have. Reproducible: Always Steps to Reproduce: 1. Get KDE to crash somehow 2. try to report the problem 3. Actual Results: It says, "your information does not have any value for us" Expected Results: the bug report would be filed JPG images coming shortly
Created attachment 80108 [details] The "Hi, KDE has messed up" window
Created attachment 80109 [details] The inadequate back trace
Created attachment 80110 [details] The "your help is unhelpful" message
Could you add the full backtrace (as a text, not image) here? From what can be seen, indeed most debug symbols are missing. If you are using openSUSE, could you also add the output of "rpm -qa | grep debug"?
(In reply to comment #4) > Could you add the full backtrace (as a text, not image) here? Only if I happen to trigger another crash. Were it readily reproducible, I'd have filed a bug report against the component that crashed, instead of the crash gathering tool. I am guessing you also know that I am not allowed to text-capture the back trace. Perhaps I could if the backtrace display tool were able to allow the clipboard to do its thing? Dunno. In any event, ksnapshot was the only way I could get it at all. > From what can > be seen, indeed most debug symbols are missing. If you are using openSUSE, > could you also add the output of "rpm -qa | grep debug"? > $ rpm -qa |grep -i debug > libnettle-debugsource-2.5-2.1.1.x86_64 > liblcms1-debuginfo-1.19-11.1.1.x86_64 > texlive-lua-visual-debug-2012.60.0.0.4svn25881-4.2.1.noarch > nettle-debuginfo-2.5-2.1.1.x86_64 > liblcms2-2-debuginfo-2.4-2.1.1.x86_64 > bind-debuginfo-9.9.2P2-2.3.1.x86_64 > digikam-debuginfo-3.2.0-1.25.8.x86_64 If this doesn't include the debug info for the plasma desk top (it doesn't look like it to me), then what happened? I told the crash capture tool to tell YaST to install the needed debug symbols, so if they are not there, then there's a snafu somewhere in the drkonqi->YaST->download-debug-symbols process. I _did_ tell it to get the debug symbols. That was followed by, "can't find them", per the last attachment.
> Perhaps I could if the backtrace display tool were able to allow the clipboard to do its thing? There are tool buttons below the backtrace to Copy it to clipboard or Save it to a file. Then you can manually add it to a bug report. The button to install missing debug symbols has been added for distributions to implement this feature. If it does not work, please report it to the bug tracker of your distribution.
Dear Bug Submitter, This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This is a reminder that this bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? This bug will be moved back to REPORTED Status for manual review later, which may take a while. If you are able to, please lend us a hand. Thank you for helping us make KDE software even better for everyone!
*** This bug has been marked as a duplicate of bug 319043 ***