Bug 316496 - Okular prints out only half page of the pdf fax
Summary: Okular prints out only half page of the pdf fax
Status: RESOLVED NOT A BUG
Alias: None
Product: okular
Classification: Applications
Component: Fax backend (show other bugs)
Version: 0.16.1
Platform: Ubuntu Linux
: NOR major
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-03-10 22:38 UTC by Valter Mura
Modified: 2013-03-11 19:39 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
printed doc (343.48 KB, application/pdf)
2013-03-10 22:44 UTC, Valter Mura
Details

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Description Valter Mura 2013-03-10 22:38:44 UTC
When printing with my printer HP C5180, using HPLIP, I always get an corrupted printing, the documents is printed only for half page.

This does  not occur in Windows environment with the same printer (Adobe reader, Windows drivers).


Reproducible: Always




HPLIP Software Version: 3.12.6
Device Manager Version: 15.0 (QT4)
Comment 1 Valter Mura 2013-03-10 22:44:00 UTC
Created attachment 77926 [details]
printed doc

I attached the printed doc, to show the problem, obviously the original file is complete.
Comment 2 Albert Astals Cid 2013-03-10 22:45:26 UTC
Happens with all files or just one? If just one attach the file.
Does it happen in print preview?
Does it happen when printing to file?
Comment 3 Albert Astals Cid 2013-03-10 22:45:47 UTC
Waiting for the info
Comment 4 Valter Mura 2013-03-10 22:52:05 UTC
Hi Albert,

no, in both cases it does not happen. I get correct copies.
Comment 5 Albert Astals Cid 2013-03-10 22:55:32 UTC
You forgot the first question:
Happens with all files or just one? If just one attach the file.

But given the answers that print to file and print preview work fine i'm going to blame the drivers of the printer for not, but still can you please answer the question?
Comment 6 Valter Mura 2013-03-10 23:02:28 UTC
Yes, it happens with all files, also those different from a fax one.
Comment 7 Valter Mura 2013-03-10 23:09:59 UTC
And, by the way, the printers worked well when I was on Kubuntu 12.04 on 32-bit.
I changed my system in a 64-bit (with KDE 4.10.1), I don't know if it could be relevant.
Comment 8 Albert Astals Cid 2013-03-10 23:13:12 UTC
I'm going to close the bug i doubt it's our fault. What we do when printing a pdf file is convert it to ps and send the ps to cups.

With "Print Preview" what you are seeing is the converted ps file, if that looks correct the problem is somewhere else other than okular, like cups, the printer drivers or something else.

Sorry we can't help more.
Comment 9 Valter Mura 2013-03-11 19:39:09 UTC
Yes, I agree with you. Perhaps it is way the cups/hplip driver communicates with the printer.
The strange thing is that, for example, if I print an odt file (LibreOffice), I get the correct printout.