Bug 316422 - kontact crashes when clicking a mailbox in the overview
Summary: kontact crashes when clicking a mailbox in the overview
Status: RESOLVED WORKSFORME
Alias: None
Product: kontact
Classification: Applications
Component: summary (show other bugs)
Version: unspecified
Platform: Unlisted Binaries FreeBSD
: NOR major
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2013-03-09 16:56 UTC by Torsten Eichstädt
Modified: 2018-10-28 03:28 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
kontact-20130311-025941.kcrash (3.76 KB, text/plain)
2013-03-11 02:07 UTC, Torsten Eichstädt
Details

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Description Torsten Eichstädt 2013-03-09 16:56:49 UTC
Kontact 4.9.5, KDE 4.9.5, FreeBSD 9.1-RELEASE amd64






Reproducible: Always

Steps to Reproduce:
1. Have the option "start with = overview" in Kontact, and an IMAP mail account.
2. Start Kontact
3. Click on an mail inbox that has new mail
Actual Results:  
Kontact crashes

Expected Results:  
The KMail module shall be started and show the mailbox that was clicked

I consider any crash of severety > normal.
Comment 1 Laurent Montel 2013-03-09 21:59:30 UTC
backtrace ?
Comment 2 Torsten Eichstädt 2013-03-09 22:11:58 UTC
Laurent, unfortunately the binaries for FreeBSD do not come with extra debug libs like in e.g. Kubuntu.  And I don't want to compile myself from the ports -- it's easy, evrything is pre-configured, but it takes looooooong time, naturally.

I could probably send you a backtrace w/o debug symbols, but that wouldn't be useful, n'est pas?

I will ask the FreeBSD KDE maintainers to supply debug libs by default, IMHO that'd make sense.

And, more important: you could not reproduce this?  When I have a new mail, it crashes _everytime_ I clcik in the overview.  Thus I click E-Mail on the sidebar to view the mail.
Comment 3 Jekyll Wu 2013-03-10 02:34:28 UTC
backtrace without debug symbols is still much better than no backtrace at all.
Comment 4 Laurent Montel 2013-03-10 19:13:12 UTC
I can't reproduce it, and I can't debug without a crash or backtrace.
Comment 5 Torsten Eichstädt 2013-03-11 02:07:03 UTC
Created attachment 77929 [details]
kontact-20130311-025941.kcrash

You must have "start with overview" enabled.  Quit any running Kontact (or KMail) with Ctrl+Q or Alt+F4 or from within the menu, clicking the X right/top corner id not enough.

Then start Kontact.  If there's new mail, this will be shown in the overview.  Do _nothing_ else after starting Kontact freshly, than clicking on a mailbox with new mail in shown in the overview: crash.

But if  you do s/th different firts, e.g. go to EMail through the sidebar, then back to the overview, then you can savely click on the mailbox.  Strange, but that's what I encounter.
Comment 6 Denis Kurz 2017-06-24 00:22:04 UTC
This bug has never been confirmed for a KDE PIM version that is based on KDE Frameworks, except possibly a Technology Preview version 5.0.x. Those Framework-based versions differ significantly from the old 4.x series. Therefore, I plan to close it in around two or three months. In the meantime, it is set to WAITINGFORINFO to give reporters the opportunity to check if it is still valid. As soon as someone confirms it for a recent version (at least 5.1, ideally even more recent), I'll gladly reopen it.

Please understand that we lack the manpower to triage bugs reported for versions almost two years beyond their end of life.
Comment 7 Andrew Crouthamel 2018-09-28 02:25:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Andrew Crouthamel 2018-10-28 03:28:48 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!