Bug 313601 - Okular displays blank pages in Print Preview, blank pages on printer (print failure without crash)
Summary: Okular displays blank pages in Print Preview, blank pages on printer (print f...
Status: RESOLVED WORKSFORME
Alias: None
Product: okular
Classification: Applications
Component: PDF backend (show other bugs)
Version: 0.14.3
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL: http://ddtp.cpuc.ca.gov/uploadedFiles...
Keywords:
Depends on:
Blocks:
 
Reported: 2013-01-21 03:01 UTC by Jamie Pehling
Modified: 2015-02-25 23:44 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Jamie Pehling 2013-01-21 03:01:34 UTC
The form at the above URL can be opened in Okular and edited (albeit without saving form data).  Printing, either to preview or printer, however, fails silently: nothing is displayed, either on preview screen or the (un)printed page.

This has been seen on 2 separate machines running Kubuntu 12.04, with 2 different printers, one an HP LaserJet 4 Plus, one an unknown Epson inkjet model.

Reproducible: Always

Steps to Reproduce:
1. Open PDF at above link.
2. Try to Print Preview.
3. Try to Print.
Actual Results:  
Blank screen/pages

Expected Results:  
PDF output

Since this is a PDF form file, I wondered if that could be the issue.  It printed okay under Windows 7 using Adobe Reader 10.4.1, so the file doesn't seem to be corrupted.  Thanks.
Comment 1 Albert Astals Cid 2013-01-21 18:44:10 UTC
Which poppler version do you have installed?
Comment 2 Christoph Feck 2013-01-27 23:54:30 UTC
If you can provide the information requested in comment #1, please add it.
Comment 3 Jamie Pehling 2013-01-28 00:48:10 UTC
jrp@ResurrectionMatrix:~$ dpkg -l | grep poppler
ii  libpoppler-glib8                     0.18.4-1ubuntu3                            PDF rendering library (GLib-based shared library)
ii  libpoppler-qt4-3                     0.18.4-1ubuntu3                            PDF rendering library (Qt 4 based shared library)
ii  libpoppler13                         0.16.7-2ubuntu2                            PDF rendering library
ii  libpoppler19                         0.18.4-1ubuntu3                            PDF rendering library
ii  poppler-utils                        0.18.4-1ubuntu3                            PDF utilities (based on Poppler)
Comment 4 Albert Astals Cid 2013-01-28 23:15:49 UTC
Works fine for me in 0.20.4, please reopen the bug if you still can reproduce after updating to a newer version.

Thanks for caring about Okular :-)
Comment 5 David Jones 2013-10-12 05:18:49 UTC
Same problem with:
poppler v. 0.22.1
Okular 0.17.2
kde 4.11
Comment 6 Albert Astals Cid 2013-10-12 15:22:22 UTC
David, so you say you have blank pages and printout of the pdf in the url field of this bug?
Comment 7 Jamie Pehling 2013-10-12 16:06:35 UTC
Albert--Just FYI: I saw the recent updates and regressed my original bug, still in original config (Okular 0.14, poppler 0.18.4).  Now print preview works!  There was a bit of a delay to display, however.

I don't know why it's working for me now, but perhaps I just missed the eventual output 2ary to delay at first?  Anyway, seems to work now in the older versions.  Thanks.
Comment 8 David Jones 2013-10-12 16:30:34 UTC
Print preview shows blank pages. If I send a page to the printer, it also prints out a blank page. 

I'm running Okular in Gnome, so that may have something to do with it.

This is in Fedora 19.
Comment 9 Albert Astals Cid 2013-10-13 20:50:38 UTC
David, *any* print preview or the print view of http://ddtp.cpuc.ca.gov/uploadedFiles/New_Navigation_Structure/Applications/EnglishCertForm(1).pdf as specified in this bug?
Comment 10 David Jones 2013-10-15 04:16:15 UTC
Looks like it's working now. I may have just pulled in an update. Yum gives the current version of okular as 4.11.2-1. Thanks.
Comment 11 Daniel Green 2015-02-25 23:08:21 UTC
I'm still seeing this error. 
Arch Linux
Okular version 0.21.2 
PDF Backend, Version 0.6.5, Using KDE Development Platform 4.14.5
popper version 0.30.0-1
Comment 12 Albert Astals Cid 2015-02-25 23:44:56 UTC
You can't know  it is *this* error since you were not aprt of the original reporters so please open a new bug and explain your issue and attach the files you're using.