Bug 310913 - Can't load Get New Widgets Online app. crashes the desktop no error msg it just crashes.
Summary: Can't load Get New Widgets Online app. crashes the desktop no error msg it ju...
Status: RESOLVED UNMAINTAINED
Alias: None
Product: plasma4
Classification: Unmaintained
Component: general (show other bugs)
Version: unspecified
Platform: unspecified Linux
: NOR crash
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-11-30 10:33 UTC by James R McKenzie
Modified: 2013-05-29 16:19 UTC (History)
0 users

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Description James R McKenzie 2012-11-30 10:33:19 UTC
If I try to load new widgets from on-line the desktop crashes. I don't know how to post any logs (if there are any) so any info they's contain I can't give as of yet. Tell where they are and I'll gladly post them. The Desktop does restart after about ten seconds but it's a very vervous ten seconds.

What I can tell you :

Linux Mint 14 64 Bit (Mate) I custom installed KDE 4.9 using sudo apt-get install kde-full. Can't find The Linux Mint 14 KDE release.

HP Pavillion DV6, 6GB RAM, 640GB HDD

CPU:
AMD A8-3520M APU with Radeon(tm) HD Graphics
GPU:
Advanced Micro Devices [AMD] nee ATI BeaverCreek [Mobility Radeon HD 6620G]
Audio:
HD-Audio Generic (STAC92xx Analog)
Audio:
ALSA Timer Device
Audio:
ALSA Sequencer Device
Audio:
HD-Audio Generic
Audio:
HD-Audio Generic(HDA Intel ALSA hardware specific Device)
Audio:
HD-Audio Generic (HDMI 0)
Network:
RTL8111/8168B PCI Express Gigabit Ethernet controller
Network:
Loopback device Interface
Network:
RTL8188CE 802.11b/g/n WiFi Adapter

Mostly plain vanilla install, then install some stuff from the Terminal and some with Synaptic.

I did update to the latest kernel and after a reboot uninstall the old kernel but it did it with the original shipping kernel too. no error messages to report just the crash with either kernel.

Reproducible: Always

Steps to Reproduce:
1. launch widgets app
2. click download new widgets button
3. desktop crashes
4. After approx. 10 "very nervous" seconds desktop restarts. No further issues
5. that's it.
Actual Results:  
See steps to reproduce

Expected Results:  
loaded the list of widgets available online so I can chose which one(s) I want.

none.
Comment 1 Martin Flöser 2013-05-29 16:19:20 UTC
Thank you for this crash report and helping to improve our software. Unfortunately we were not able to work on this specific report yet. Nowadays the version this crash was reported against is no longer maintained and this makes it very difficult to work on this report as the source code might have changed and the information in the backtrace is no longer valid. 

Also it is quite likely that this problem got fixed in a later version. Crash reports are very often reported multiple times. 

If you are able to reproduce this crash with the latest version of KDE Plasma (4.10.3) please reopen this report and adjust the version information in the dropdown above and please also include a new backtrace as generated by the crash reporting tool. Please also make sure that the steps on how to reproduce the crash are precise and correct. Thank you!