Bug 304547 - when I try to back up mykey money it says it can't mount. Need to back up my files.
Summary: when I try to back up mykey money it says it can't mount. Need to back up my ...
Status: RESOLVED NOT A BUG
Alias: None
Product: kmymoney
Classification: Applications
Component: general (show other bugs)
Version: 4.6.1
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: KMyMoney Devel Mailing List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-08-04 12:23 UTC by gary
Modified: 2014-07-29 10:33 UTC (History)
1 user (show)

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Latest Commit:
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Description gary 2012-08-04 12:23:48 UTC
I am runnning ubuntu 12.04 alongside of win 7. When I try to back up mykey money it says it can't mount. I don't know what that means. It is like it won't recognize my cd rom. How can I fix this?

Reproducible: Always
Comment 1 Thomas Baumgart 2012-08-04 12:32:04 UTC
You can simply copy the file using any file manager. No need to use KMyMoney's builtin backup feature. Hope that helps.
Comment 2 Jack 2012-08-04 16:03:07 UTC
Is the problem under Windows or Ubuntu?  Does the error happen before or after you click "OK" on the Backup dialog?  Is the box "Mount this directory before backing up" checked?  You only need it checked if the backup directory specified is on a file system that is not already mounted, such as a thumb drive.
Comment 3 gary 2012-08-04 21:42:59 UTC
On 08/04/2012 09:03 AM, Jack wrote:
> https://bugs.kde.org/show_bug.cgi?id=304547
>
> Jack <ostroffjh@users.sourceforge.net> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>                   CC|                            |ostroffjh@users.sourceforge
>                     |                            |.net
>
> --- Comment #2 from Jack <ostroffjh@users.sourceforge.net> ---
> Is the problem under Windows or Ubuntu?  Does the error happen before or after
> you click "OK" on the Backup dialog?  Is the box "Mount this directory before
> backing up" checked?  You only need it checked if the backup directory
> specified is on a file system that is not already mounted, such as a thumb
> drive.
>
Jack,
     In is under ubuntu, after you click backup a window pop up and say 
can;t mount. Yes the mount box is checked.
Comment 4 Jack 2012-08-04 21:47:03 UTC
What directory are you trying to back up to?  If it is already mounted, you do not need to check that box.  If it is not mounted, can you mount it manually?  I you are really trying to mount a device, then perhaps you don't have sufficient permissions.  Is this a new error - did it ever work before?
Comment 5 Cristian Oneț 2014-07-29 10:33:47 UTC
The mount checkbox should not be checked.