This should be fixed in the-just-released 0.4.1, please reopen if it does not work for you.

just tried it on 0.4.1 and my contact groups are still collapsed. ( i did try to expand them and restart ktp)

I have this problem, too. I'm using Fedora KDE 17, ktp .4.1 and KDE 4.8.5. This is the weirdest thing. All of my groups are just fine and they always stay open except for one which always likes to close itself.

Actually, the group doesn't need ktp to be restarted or me to log out and back in to collapse. Sometimes, it just collapses on it's own. In fact, it collapsed again while typing my last message.

Ok, that is really weird. I just checked the code and the one and only place we actually collapse the group, is when you click it. Not anywhere else.

What might have happened is that the all the contacts in that group went offline and then online, which caused the group to disappear and reappear and once it reappeared, it stayed collapsed. Is that possible?

Anyway, will look into that some more.

Yes, that's very possible. It's never happened while I'm looking at it because it doesn't collapse on it's own very often, but there's only 3 people in that group, as opposed to my other groups with many people.

Git commit acdf50f47ba3f9afdcf18fdf64e834d80f94ec93 by Martin Klapetek.
Committed on 15/08/2012 at 11:24.
Pushed by mklapetek into branch 'master'.

Groups expanding/collapsing improvements

Reviewed-by: David Edmundson
REVIEW: 106025

M  +32   -5    contact-list-widget.cpp
M  +2    -0    contact-list-widget.h
M  +1    -0    contact-list-widget_p.h

http://commits.kde.org/telepathy-contact-list/acdf50f47ba3f9afdcf18fdf64e834d80f94ec93

If it's possible for you to test with latest git, please do so. I was testing it for good 10mins yesterday with all (im)possible combinations, works for me now.

Please test and post back, thanks.

This is still an issue in 0.5 , I have groups which open collapsed even after I expand them and exit

Ok, is this happening with accounts list or groups list? Is it all groups, some (more than 1), or just the one that is called "Ungrouped"? 

Can you also look at ~/.kde/share/config/ktelepathyrc and see the section GroupsState. Open the contact list and see if the groups actually match the config file, where true means "expand", false means "collapse".

I do not understand account list vs group list. I have a group in my contact list where users are from multiple protocol . I checked the ktelepathyrc all of the groupnames have true in them but some of them open collapsed.
I do not know if it matters but in the collapsed groups the users are logged in as mobile users and in one group the online users are google + users with cryptic ids like 2gb9m6eoxdfghtep1ogilghvjtp1h@public.talk.google.com

I see this on v0.5 on Kubuntu 12.04 w KDE 4.9 as well. I use "groups" order, not account order

*** Bug 301719 has been marked as a duplicate of this bug. ***

I also see some groups collapsed, when I restart KDE. This is especially one group, where usually only one person is online at a time. (I hide offline contacts.)

Re: comment #10: .kde4/share/config/ktelepathyrc does certainly not match my groups. It lists some groups which do not exist currently (after showing offline contacts), many groups which are currently in my lists are not in the file, and even those which are in the file and do exist, have the wrong true/false state. This is using Telepathy/KDE 0.5.1.

Arghh I hate this bug. I did some investigation today and I have an idea what's wrong with it, but I have no idea yet where does the problem come from.

Confirming this issue.

Is this bug still valid? Version Fixed in reports "0.4.1"

It seems to work in 0.6.0_beta1

Using Kubuntu 12.10 with daily builds PPA (0.6 beta + git) this behaviour can no longer be seen

Thanks guys.