Bug 300533 - Cannot add accounts back, broken system state
Summary: Cannot add accounts back, broken system state
Status: RESOLVED NOT A BUG
Alias: None
Product: telepathy
Classification: Frameworks and Libraries
Component: accounts-kcm (show other bugs)
Version: unspecified
Platform: Compiled Sources Linux
: NOR major
Target Milestone: 0.4.0
Assignee: Telepathy Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-05-23 23:31 UTC by Aleix Pol
Modified: 2012-07-06 12:47 UTC (History)
2 users (show)

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Description Aleix Pol 2012-05-23 23:31:12 UTC 
Since some days KDE Telepathy started doing weird things (wouldn't go online). I decided to remove all accounts and add them back, now I can't anymore and I keep getting this error message:

"To connect to this IM network, you need to install additional plugins. Please install the telepathy-haze and telepathy-gabble packages using your package manager."

Which is obviously wrong because these all are installed and used to work.

Any idea? Thanks in advance!



Reproducible: Always

Steps to Reproduce:
1. go to the accounts kcm
2. add a gmail account
3. message box appears


Expected Results:  
the wizard to add the gmail account doesn't appear
Comment 1 David Edmundson 2012-05-23 23:36:02 UTC 
Check you do indeed have telepathy-gabble installed:
/usr/lib/telepathy/telepathy-gabble

could be a coincidence that the package manager removed it.
Comment 2 Aleix Pol 2012-05-23 23:39:08 UTC 
No, I already checked it. Also by forcing gabble to run manually, with Giorgos's help.
Comment 3 Aleix Pol 2012-05-24 13:00:57 UTC 
The problem was telepathy couldn't find the ktp services.