Bug 298103 - Kleopatra From gpg4win-2.1.0.exe Bundle Crashes qtgui4.dll New Install
Summary: Kleopatra From gpg4win-2.1.0.exe Bundle Crashes qtgui4.dll New Install
Status: RESOLVED FIXED
Alias: None
Product: kleopatra
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: unspecified Microsoft Windows
: NOR critical
Target Milestone: ---
Assignee: stoned2676
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-04-14 06:29 UTC by Remy
Modified: 2016-04-08 15:34 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description Remy 2012-04-14 06:29:05 UTC
User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
Build Identifier: 

Brand new installation of Kleopatra from gpg4win-2.1.0.exe, following the documentation. Kleopatra crashes at launch.

Log file: 

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="kleopatra.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="dbus-daemon.exe" SIZE="329445" CHECKSUM="0x96A9DC29" MODULE_TYPE="WIN32" PE_CHECKSUM="0x570EA" LINKER_VERSION="0x0" LINK_DATE="06/12/2009 07:05:13" UPTO_LINK_DATE="06/12/2009 07:05:13" />
    <MATCHING_FILE NAME="kbuildsycoca4.exe" SIZE="544839" CHECKSUM="0x442E02F1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x90124" LINKER_VERSION="0x0" LINK_DATE="02/03/2011 18:15:33" UPTO_LINK_DATE="02/03/2011 18:15:33" />
    <MATCHING_FILE NAME="kcmdwrapper.exe" SIZE="26612" CHECKSUM="0x176010EC" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA95C" LINKER_VERSION="0x0" LINK_DATE="02/03/2011 18:05:58" UPTO_LINK_DATE="02/03/2011 18:05:58" />
    <MATCHING_FILE NAME="kleopatra.exe" SIZE="6543956" CHECKSUM="0x7E329707" MODULE_TYPE="WIN32" PE_CHECKSUM="0x642815" LINKER_VERSION="0x0" LINK_DATE="02/04/2011 15:05:14" UPTO_LINK_DATE="02/04/2011 15:05:14" />
</EXE>
<EXE NAME="QtGui4.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="QtGui4.dll" SIZE="10389504" CHECKSUM="0x60B5FB3" BIN_FILE_VERSION="4.4.0.0" BIN_PRODUCT_VERSION="4.4.0.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.4.0.0" ORIGINAL_FILENAME="QtGui4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2008 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9EA6AD" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="4.4.0.0" UPTO_BIN_PRODUCT_VERSION="4.4.0.0" LINK_DATE="05/06/2008 15:54:05" UPTO_LINK_DATE="05/06/2008 15:54:05" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>


Reproducible: Always

Steps to Reproduce:
1. Install gpg4win-2.1.0.exe and reboot
2. Launch Kleopatra

Actual Results:  
3. Crash and burn.

Expected Results:  
That it runs :)

This is on a meticulously-maintained Windows XP box (Media Center 2002 with Media Center disabled). Derp.
Comment 1 stoned2676 2012-05-14 05:08:31 UTC
I have the same issue.  This happened on several of my machines(XP and Windows 7)  I found the problem to be with a password utility I use, avast 'EastPass'.  The workaround was to disable the taskbar utility, start 'kleopatroa', then I could again start  'easy pass;'

Please let me know if you require anymore information

Here is the error:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	kleopatra.exe
  Application Version:	0.0.0.0
  Application Timestamp:	4d4c15aa
  Fault Module Name:	QtGui4.dll
  Fault Module Version:	4.4.0.0
  Fault Module Timestamp:	48207f1d
  Exception Code:	c0000005
  Exception Offset:	0005ddea
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789


Faulting application name: kleopatra.exe, version: 0.0.0.0, time stamp: 0x4d4c15aa
Faulting module name: QtGui4.dll, version: 4.4.0.0, time stamp: 0x48207f1d
Exception code: 0xc0000005
Fault offset: 0x0005ddea
Faulting process id: 0xf94
Faulting application start time: 0x01cd31816f4bdb46
Faulting application path: C:\Program Files\GNU\GnuPG\bin\kleopatra.exe
Faulting module path: C:\Program Files\GNU\GnuPG\QtGui4.dll
Report Id: 9b697cad-9d81-11e1-9aa4-0022683e93ea
Comment 2 Emanuel Schütze 2013-05-08 14:24:43 UTC
Interesting. Can you test current Gpg4win dev package? We will relaese a new package in a few days.
Comment 3 Andre Heinecke 2016-04-08 15:34:16 UTC
I believe this report was fixed in gpg4win 2.1 but the whole dll problematic got a lot better in 3.0 again.

Test Version for 3.0 are available from: https://wiki.gnupg.org/Gpg4win/Testversions