Application: bin (KDE 4.x.x) KDE Platform Version: 4.8.00 (4.8.0 Qt Version: 4.7.4 Operating System: WindowsNT Windows 7 i686 -- Information about the crash: Under Windows 7 (64 bits): - I updated KDE to the last KDE release (4.8.0): - I opened Dolphin. - I enabled "Preview" to be able to see the previews of images on the icons & 2-3 seconds later I get the crash window about kio_thumbmail. If I disable the preview & re-enable it again the crash always happen. The crash can be reproduced every time. -- Backtrace: Application: kio_thumbmail (bin), signal: EXCEPTION_ACCESS_VIOLATION ntdll.dll!ZwWaitForWorkViaWorkerFactory() [[unknown] @ -1] at 0x772b1f26 kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 ntdll.dll!ZwWaitForWorkViaWorkerFactory() [[unknown] @ -1] at 0x772b1f26 kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 ntdll.dll!ZwWaitForMultipleObjects() [[unknown] @ -1] at 0x772b013d kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 ntdll.dll!NtRemoveIoCompletion() [[unknown] @ -1] at 0x772af939 kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 ntdll.dll!ZwWaitForWorkViaWorkerFactory() [[unknown] @ -1] at 0x772b1f26 kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 ntdll.dll!ZwWaitForWorkViaWorkerFactory() [[unknown] @ -1] at 0x772b1f26 kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 videopreview.dll!MPlayerVideoBackend::~MPlayerVideoBackend() [n:\build\kde\kdemultimedia-20080202\work\kdemultimedia-4.8.0\mplayerthumbs\src\mplayervideobackend.cpp @ 103] at 0x6ed26782 videopreview.dll!MPlayerVideoBackend::`scalar deleting destructor'() [[unknown] @ -1] at 0x6ed279c8 videopreview.dll!VideoPreview::create() [n:\build\kde\kdemultimedia-20080202\work\kdemultimedia-4.8.0\mplayerthumbs\src\videopreview.cpp @ 69] at 0x6ed22b2b kio_thumbnail.DLL!ThumbnailProtocol::createSubThumbnail() [n:\build\kde\kde-runtime-20110130\work\kde-runtime-4.8.0\kioslave\thumbnail\thumbnail.cpp @ 736] at 0x6edaa220 kio_thumbnail.DLL!ThumbnailProtocol::drawSubThumbnail() [n:\build\kde\kde-runtime-20110130\work\kde-runtime-4.8.0\kioslave\thumbnail\thumbnail.cpp @ 774] at 0x6edaa8ca kio_thumbnail.DLL!ThumbnailProtocol::thumbForDirectory() [n:\build\kde\kde-runtime-20110130\work\kde-runtime-4.8.0\kioslave\thumbnail\thumbnail.cpp @ 579] at 0x6edab19f kio_thumbnail.DLL!ThumbnailProtocol::get() [n:\build\kde\kde-runtime-20110130\work\kde-runtime-4.8.0\kioslave\thumbnail\thumbnail.cpp @ 249] at 0x6edac8b8 kio.dll!KIO::SlaveBase::dispatch() [n:\build\kde\kdelibs-20110130\work\kdelibs-4.8.0\kio\kio\slavebase.cpp @ 1047] at 0x70ae0812 kio.dll!KIO::SlaveBase::dispatchLoop() [n:\build\kde\kdelibs-20110130\work\kdelibs-4.8.0\kio\kio\slavebase.cpp @ 297] at 0x70adcc5d kio_thumbnail.DLL!kdemain() [n:\build\kde\kde-runtime-20110130\work\kde-runtime-4.8.0\kioslave\thumbnail\thumbnail.cpp @ 138] at 0x6eda8f5a kioslave.EXE!main() [n:\build\kde\kdelibs-20110130\work\kdelibs-4.8.0\kinit\kioslave.cpp @ 155] at 0x1062711 kioslave.EXE!__tmainCRTStartup() [f:\dd\vctools\crt_bld\self_x86\crt\src\crtexe.c @ 555] at 0x1062c6e kernel32.dll!BaseThreadInitThunk() [[unknown] @ -1] at 0x75a3339a ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ef2 ntdll.dll!RtlInitializeExceptionChain() [[unknown] @ -1] at 0x772c9ec5 Reported using DrKonqi
Still present this crash with the latest v4.10.2 Today I tried all the preview options (Control -> Configure Dolphin... -> General -> Previews), one by one, and I found that only when "Directory" and/or "Video files (MPlayerThumbs)" are checked Dolphin start crashing multiple times, as expected in this bug report. In the case of the "Directory" option" I believe that this option crash only because a video is found inside a subfolder. Correct me if I'm wrong but this option preview images & probably other formats, so it's possible that it tries to check videos as well and when that happen then... crash! Finally, I verified what I said above: I tried enabling "Directory" preview and in subfolders with no videos this doesn't crash. If I disable the preview mode, put a video inside any subfolder and re-enable the preview mode it crash. If I disable again the preview mode and I remove the video file and re-enable the preview mode it doesn't crash. Note: To be exact I used the Windows file manager for copying/deleting the video and Dolphin for enabling/disabling the preview mode.
Dear Bug Submitter, This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!