Bug 284704 - Help file lacks any information about maildir accounts
Summary: Help file lacks any information about maildir accounts
Status: RESOLVED UNMAINTAINED
Alias: None
Product: kmail2
Classification: Applications
Component: general (show other bugs)
Version: 4.7
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords: reproducible, usability
Depends on:
Blocks:
 
Reported: 2011-10-22 14:31 UTC by abrahams
Modified: 2017-01-07 23:29 UTC (History)
2 users (show)

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Description abrahams 2011-10-22 14:31:25 UTC 
Version:           4.7 (using KDE 4.7.2) 
OS:                Linux

The description of Account setup in the Help file describes only the case of Pop3 and IMap accounts, which have Sending and Receiving specifications.   It says nothing about maildir accounts.  Information about maildir accounts is needed, especially since their behavior is difficult to anticipate.

Reproducible: Always

Steps to Reproduce:
Look at the help file

Actual Results:  
Nothing on maildir accounts

Expected Results:  
Information about maildir accounts

OS: Linux (x86_64) release 3.0.0-12-generic
Compiler: gcc
Comment 1 Denis Kurz 2016-09-24 18:00:42 UTC 
This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0 or later, as part of KDE Applications 15.12 or later), it gets closed in about three months.
Comment 2 abrahams 2016-09-24 19:02:22 UTC 
Seeing this comment inspired me to see what the Help button does in kmail now.  The KMail Handbook button leads only to the general KDE help, and there's nothing useful to be found there.  But the KDE Handbook does exist at https://docs.kde.org/trunk5/en/kdepim/kmail/index.html (there's probably a better URL for this).  The Help button should point there.  (Maybe this should be filed as a new bug.)
Comment 3 abrahams 2016-09-24 19:10:00 UTC 
Oh, by the way -- neither the help at kde nor the information provided during account setup says anything useful about maildir accounts -- why you would use one, for instance.  So the bug should remain.
Comment 4 Denis Kurz 2016-09-25 10:43:50 UTC 
Thank you for your feedback. Which version of KMail do you use? The URL you gave indeed suggests some 5.x version.
Comment 5 abrahams 2016-09-25 13:37:58 UTC 
I'm using 4.13.3.  In case you're wondering why I'm not using a newer version, it's because I'm running Kubuntu 14.04.  And why am I running 14.04?  It's because I need different wallpaper for different desktops and newer versions don't have that.  It's been promised by the developer to return, but he requested that people stop bugging him about it.  I'm eagerly awaiting the return of that feature, but in the meantime I'm taking advantage of the fact that 14.04 is a long-term release.

In any case, I'm unable to test whether my comment really applies to the latest release of kmail.
Comment 6 Denis Kurz 2017-01-07 23:29:58 UTC 
Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.